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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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959 Reviews from our TripAdvisor Community

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Showing 942: English reviews
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Oliver, B.C., Canada
Reviewed 3 days ago NEW

This is a great location for vacation or travel stay . All staff are very good to interact with in all ways . Offered a choice of upgrade upon arrival ( BW Platinum card).Breakfast area and options good, rooms and facility clean, Pub/restaurant outstanding. Second time here .

Review collected in partnership with Best Western
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Helpful?
Thank lawrenceg2017
Grand Forks
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

We stayed here February 9 - 12, 2017. We had a room on the 8th floor which is a preferred floor for us (the higher the better) and then for the next two days a room on the 5th floor. First night a view of the city and second night mostly mountains. Both rooms were comfortable with excellent beds. The...

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Helpful?
2Thank Linda T
About Hotel's Favourite Review
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your fabulous review of the hotel! I am so pleased to know that you enjoyed your stay with us and your multiple rooms :) and found all the staff and services to be excellent. Our team takes great pride in providing the best service possible for our guests and I'll be happy to share your review...

Surrey, Canada
Reviewed 4 days ago NEW

I've stayed in this hotel a few times for business trip and had great experience every time. Staff are helpful, rooms are clean, beds are comfortable, and breakfast are very nice. The only downside is that sometimes the breakfast area can get quiet crowded.

Review collected in partnership with Best Western
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Helpful?
Thank chl190
Castlegar, Canada
Reviewed 1 week ago

Room was large, clean and comfortable. Swimming pool and workout room available. Close to all major shops and the main highway. Quiet and pet friendly. Breakfast was hot with a good variety and all staff were friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Robin T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am happy to know that you enjoyed your stay with us and found all our services and amenities to be clean, comfortable and above par. :) Thanks for sharing your comments and we'll hope to welcome you back again on your next visit to Kelowna. Best regards, Rosemary Paterson, General Manager Best...

Salmon Arm, Canada
Reviewed 1 week ago

Had a 2 night mini vacay in a 1 bedroom suite and really enjoyed our stay. The room was spotless and well-appointed. Check-in was effortless even though it was a busy long weekend. The only problem we had on the first night was the HVAC didn't work and it got quite warm which caused a loss of sleep. The next...

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Helpful?
Thank Hank B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I truly appreciate your comments and apologize that the balcony door was not checked and locked by housekeeping...that is part of their routine and I will take this opportunity to remind them not to forget this important step. I am pleased that you enjoyed all other aspects of your stay with the...

Delta, Canada
Reviewed 1 week ago

For the money invested in the hotel stay then to walk into the room and see nothing but parking lot was unbearable, I almost check out. The king size suites should be in the tower section, where we can look out at the city or the lake. First vacation with my wife in 20 years I though I was getting...

Review collected in partnership with Best Western
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Helpful?
Thank lennardn2017
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for taking the time to share your comments. I am sorry that the king suite in the lower section of the hotel was not appealing to you. We do try to advise that these 2 units only have a parking lot view at the time of reservation thereby avoiding disappointment...my sincere apologies if this was missed by my...

Calgary, Canada
Reviewed 1 week ago via mobile

Our check in was oddly off- putting with comments we found to be in poor taste and offensive. Despite the shaky start, we were afforded a playpen in very short order. Our room on the main floor had an outdoor sitting area to a common green space. Our pool experience was not a highlight due to rambunctious youngsters frolicking loudly...

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Helpful?
Thank lemon910
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your kind review. I am happy that you enjoyed your overall visit with us but do apologize for what I understand as a shaky check-in. If there is a chance for you to email me at rosemary@bwkelowna.com, that would be appreciated and I can look into your situation more specifically. Also, I am sorry if an older...

Reviewed 1 week ago

Good place to stay, bright and clean. Housekeeping staff friendly Breakfast very good, variety and fresh. Adequate parking. Nice pool and fitness amenities. Would stay again here. Came with a group of soccer players , kids liked the place. Has a nice green area n the middle for the kids to run around

Review collected in partnership with Best Western
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Helpful?
Thank D2493LJangelat
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your wonderful review. I am pleased that you, your family and the team had a great stay with us. We appreciate the compliments about the hotel and all our amenities....we do our best to provide the services with a smile and warm hospitality. :) Thanks again for sharing your comments. We'll hope to welcome you back again...

Nelson, Canada
Reviewed 1 week ago

We loved almost everything about the place. Will definitely be back. Very cool that they are becoming modern w the Tessa charging stations. Thanks again to the great stafff. Check this hotel out for sure.

Review collected in partnership with Best Western
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Helpful?
Thank F2670UMrobertk
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am really pleased that you enjoyed your stay and found everything to your liking! :) Yes, we are very focused on trying to be as environmentally friendly as possible and have had our electric vehicle charging stations for a few years now, but added the Tesla charging station in January 2016....

BC
Reviewed 1 week ago

I recently stayed at the Best Western in Kelowna. It is a lovely, clean comfortable property well located for walking to restaurants and shopping. The room was very comfortable and spacious. It had a small balcony overlooking a courtyard. The hotel has a pool, hot tubs and fitness rooms. The staff were exceptionally helpful and welcoming.

Review collected in partnership with Best Western
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Helpful?
Thank Bctravelfun
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your lovely review. I am pleased that you enjoyed your stay with us and found all our services to be excellent and comfortable. Thank you for sharing your comments regarding our team...I'll be happy to share this with them! Thanks again and we'll hope to welcome you back again on your next visit to Kelowna. Warm...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: RM518 - RM1,017 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, Cheap Tickets, Best Western, Travelocity, Priceline, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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3 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upper tower rooms, great view from up there.”
595carrier, 30 Mar 2017 | Read review
“If possible chose a room on the 7th or 8th floor.”
LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
IngridRenate, 1 Feb 2017 | Read review
5 of 5