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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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929 Reviews from our TripAdvisor Community

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Showing 913: English reviews
Seattle
Reviewed 22 May 2016 via mobile

This is a very nice Best Western. We arrived on a busy weekend when the hotel was fully booked. Nonetheless we had no trouble finding free parking in the lot, checking in with the friendly, efficient front desk, or locating the many amenities, which include a pool and jacuzzi, a spa,and a fitness room on the first floor. There is...

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Helpful?
Thank Bearwife
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for the fabulous review. You have managed to describe the hotel facilities and amenities in a wonderful way and I truly appreciate the positive comments. My team works very hard to ensure guest satisfaction and provide attention to detail. Thanks again for taking the time to share your comments. We'll hope to welcome you back on a future...

Vancouver, B.C.
Reviewed 19 May 2016

We stayed at The Best Western Plus in April for a ball tournament after having stayed at the Holiday Inn Express across the street last Summer. During that stay, we often found ourselves in the Best Western Pub in the evenings, so we knew that the Best Western was where we would like to stay as a team next time...

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Helpful?
Thank TOMBASIL
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review. I am happy to know that you enjoyed your team weekend with us and found all our services and amenities, including the Pub, to be excellent. As one can expect, some weekends are busier than others; some weekends are busy with teams and other weekends just busy with leisure travelers. The overall design of...

Vancouver, Canada
Reviewed 18 May 2016 via mobile

We had a great stay here! The facility is up to date, well cared for and a pleasure to stay in. The Business Center was very much appreciated as was the staff's help in doing some urgent business. A great map of Kelowna was available as was all the help getting around Kelowna we needed. The breakfast bar was very...

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Helpful?
Thank LParis2014
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us and our friendly team was able to assist you to finding your way around Kelowna. That's wonderful that you were able to enjoy our new "Cornerstone Grill" restaurant that the Hotel is now running: the menu is excellent with many choices...

thewhip
Reviewed 18 May 2016

Excellent staff. Service is impeccable. Clean lobby, well set up for seniors with handicap parking spaces. Very good security throughout. Tower rooftop needs work. Right on a major route on Hgwy 97A. Recommended

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Helpful?
Thank thewhip
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am pleased to know that you enjoyed your stay with us and found everything to be clean and well maintained. I'll be certain to check the rooftop and investigate any issues. Thank you again and we'll hope to welcome you back on your next visit to Kelowna! Sincerely, Rosemary Paterson, General...

Langley City, Canada
Reviewed 18 May 2016 via mobile

We stayed @ this hotel over the Mother's Day weekend. It was very clean, nicely furnished and updated. We had a ground level room with a patio in the courtyard wich was very nice since we had family come to visit us. I would definately recommend this hotel to anyone staying in the area.

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Helpful?
Thank Jennifer S
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your review. I am so happy to know that you and your family enjoyed your stay with us over the Mother's Day weekend and had the opportunity to have family come and visit you at the hotel and relax in the courtyard setting. Thanks again for sharing your comments. We'll hope to welcome you back on...

Kamloops, Canada
Reviewed 18 May 2016

We had a really nice room on the 2nd floor of the original section. Clean as they can be and nothing out of place. Staff were very friendly and the breakfast staff very attentive. Good quality breakfast included.

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Helpful?
Thank steve B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am happy to know that you enjoyed all aspects of your stay with us and found the team members to be friendly and helpful. Thanks again for sharing your comments. We will look forward to welcoming you back on your next visit to Kelowna. Sincerely, Rosemary Paterson, General Manager

South Africa
Reviewed 17 May 2016 via mobile

Room: The shower is in the bath and a shower curtain is used. Two things which I personally don't like. Our family members room was not cleaned properly when they arrived. Our room was also not cleaned properly on the second day of our stay. Breakfast: is free / average selection. There is free WiFi and there are 2 restaurants...

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Helpful?
Thank NatSouthAfrica
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for taking the time to share your comments. I do apologize if your room wasn't cleaned properly - that is certainly not our standard and I hope that you advised the front desk team know so that we can address this with the room attendant responsible. Or, if you'd like to email me your specifics, I...

North Vancouver, Canada
Reviewed 17 May 2016

Our group had a choice of two hotels and most chose this Best Western. They have a great breakfast included and the hotel is clean, conveniently located and has ample parking available, which was key as our group was on a car tour. The only negative was being placed on the second floor. The only way to access your room...

Review collected in partnership with Best Western
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Helpful?
Thank Ken G
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your review. I do apologize that you found the 2nd floor in the main building to be challenging for access as it doesn't have a regular elevator but instead, a wheelchair accessible lift or the flight of stairs. I regret that we weren't able to relocate you to the ground floor or into the tower...

Coquitlam, Canada
Reviewed 16 May 2016

Have stayed at the best western plus in kelowna several times, excellent helpful staff, beautiful grounds, close to bike paths and walking trails, - now enhanced with multiple options for charging electric vehicles, including a tesla supercharger

Review collected in partnership with Best Western
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Helpful?
Thank tc1955
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you regularly choose to stay with us when visiting Kelowna and appreciate your loyalty. And thank you for your compliments about our friendly team - they will be happy to know that their efforts are being recognized and appreciated. Thanks again for your comments and we'll look...

Calgary
Reviewed 15 May 2016

I was very impressed withhow quiet the rooms are - and the street noise was barely perceptible from our room! The garden area is lovely with tables outside and we took advantage each morning of this great spot to have the second cup of coffee and peruse the paper. they have a wonderful hot breakfast and great staff that keep...

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Helpful?
Thank Lisa M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so happy to know that you enjoyed your stay and experienced our terrific breakfast team in action! :) They are dedicated to ensuring our guests receive the best possible food and service while still within the scope of feeding approximately 200 - 450 people per day. Thanks for the suggestions...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: RM482 - RM967 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5