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Best Western Inn at Penticton

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Best Western Inn at Penticton
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517 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Burnaby, Canada
Reviewed 3 days ago NEWvia mobile

We brought our border 🐶collie and got a pet room (room 101) 🐾 got a room on bottom floor with king bed with beautiful luxurious sheets and lots of luxurious pillows and an extra extra large flat screen tv 📺 . We had a great nights sleep 😴 and the breakfast was also fabulous with waffles, 🍳🥚🥓🍞☕️🍩eggs, sausages ,yogurt, juices...

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1Thank Maria181793
Fort Qu'Appelle
HOTEL’S FAVOURITE REVIEW
Reviewed 4 October 2016

This is our 2nd visit here and we stayed 4 nights. The entire staff are very friendly and efficient. Check-in was quick and we asked for a ground level room for close car access and entrance to their large courtyard/pool common area. There are BBQs for guest use there as well as patio tables and umbrellas. We chose to cook...

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3Thank photogs2
About Hotel's Favourite Review
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Thank you for taking the time to leave a review! We're happy to hear you enjoyed your stay with us! Our team is happy to hear they were able to provide you with an exceptional experience and We hope to see you again soon!

A TripAdvisor Member
Level Contributor
44 reviews
19 hotel reviews
6 helpful votes
Reviewed 1 week ago

We spent 3 nights in this hotel, it was great! We had a room with a kitchenette that was very comfortable. All of the staff were very friendly and helpful throughout our whole stay. We did laundry while there, $1 per load, excellent rate :) Pool facility was nice as well. The only thing I didn't like is you have...

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1Thank A TripAdvisor Member
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello MacRaes! Thank you for taking the time to leave a review of your stay with us here at the Best Western Inn at Penticton! We appreciate the 100% satisfaction rating! We're happy to hear you enjoyed our accommodations, facilities, and breakfast! Our team enjoys hearing reviews like this! Thank you for sharing with us! We hope to see you...

Spruce Grove, Canada
Reviewed 1 week ago

I was in Penticton for 4 nights for work reasons. I had stayed elsewhere in the city the previous two stays but found that hotel overpriced for what you got. Even with the restaurant that had just recently been renovated and re opened. The inn had great staff from checkin to checkout. The breakfast in the morning was very good...

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1Thank laitres1
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello Laitres1! Thank you for taking the time to leave a review of your stay with us here in Penticton! We appreciate the 100% satisfaction rating! Our team is happy to see you enjoyed our accommodations, hot tub and breakfast! Thank you for sharing your experience with us! We appreciate your business and hope to see you again soon!

Reviewed 2 weeks ago via mobile

Booked for one rate got charged another. Had to contact the call Centre and speak with customer relations. They explained this particular charge is up to the manager. They contacted BW and managment told them nope the fee sticks. Even CR thought it was unfair and management was being unreasonable and ended up giving me BW credits to offset managements...

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Thank Glee4462
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Thank you for taking the time to leave a review of your stay with us here at the Best Western Inn at Penticton! We see this is your second visit with us in a month with your dogs! Thank you for staying with us! The extra charge you are referring to in this review is a Pet Fee. We are...

Reviewed 2 weeks ago via mobile

It was an overnight stop, and everything went smoothly. I asked for an extra blanket and received it with no problem. Quiet and clean room. Breakfast was free, however, I noted the use of plastic utensils and paper plates. Ugh...what about the land fill folks? Please rethink that area. Otherwise good.

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1Thank Kathy L
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello Kathy L! Thank you for leaving a review of your stay with us here at the Best Western Inn at Penticton! We're so happy you shared your experience with others! I'm happy to hear our team did an excellent job in taking care of you! All of our single use products are biodegradable/compostable, and made from 100% recycled materials...

Chilliwack, British Columbia
Reviewed 2 weeks ago

Rooms were great, check in was great except they forgot to charge me for my dog(s) which had been verified was $20 per night but regardless of 2 dogs. As I paid with a cash deposit, the front desk girl didnt even ask me how my stay was before making sure to tell me they forgot to charge me for...

Review collected in partnership with Best Western
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2Thank Kristina B
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Thank you for taking the time to leave another review of your stay with us! We disagree with your retelling of events and have spoken to you numerous times in regards to your treatment of our staff at check out. Our pet policy is clearly stated online, it is stated at check in, and you were informed over the telephone...

New westminster, Canada
Reviewed 3 weeks ago

Very professional courteous staff. Clean hotel with lovely amenities such as an indoor pool and a complimentary hot breakfast. Good location in Penticton, close to Skaha Lake beach. Attractive hotel grounds.

Review collected in partnership with Best Western
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1Thank Y7230ZMmaries
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello Y7230ZMmaries! Thank you so much for taking the time to leave a review of your stay with us here in Penticton! We're so happy you found our property attractive, enjoyed the location and complimentary breakfast! We work hard to ensure each of our guests have an excellent experience! I will pass your compliments on to our entire team! Thank...

Winnipeg, Canada
Reviewed 3 weeks ago

I thought I would be ok here again but the food and service have gone down in a couple areas. We were leeft without TP and towels one night. The food is sub standard for the price. The rooms are very tiny for being a 2 bedroom.

Review collected in partnership with Best Western
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1Thank markjV9413LA
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello markjV9413LA! Thank you for taking the time to leave a review of your stay with us here in Penticton! I'm so sorry about the toilet paper and towels, we try our best to ensure each guest experience is excellent and we did not meet that goal it seems. I will share your comments with our entire team so that...

Salem, Oregon
Reviewed 3 weeks ago

After a long road trip, we were checked into this hotel by very helpful friendly staff. Our room was nice, bed was very comfortable & we had a great sleep. We enjoyed the breakfast, everything was fresh & hot & the selection was amazing. We stayed at a few different hotels on our return from the desert but this was...

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1Thank forcier9831
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review

Hello forcier9831! Thank you for taking the time to leave a review of your stay with us here in Penticton! We're all happy to see you enjoyed our friendly check in, and that you found the beds comfortable! Thank you for sharing your compliments with us, I'll be sure to pass them on to our entire team who works very...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
For 38 years, the Best Western Inn at Penticton remains a motel style resort for every traveler. Whether you are staying with us for business or pleasure, you will appreciate our contemporary, rooms designed with your comfort in mind. The needs of our valued guests is our primary focus, which is why we offer quality furnishings and numerous amenities to suit our guests' every need. Most of our guest rooms overlook a large, beautifully landscaped courtyard with an outdoor pool & sundeck, guest barbecues,and children's playground. Our indoor swimming pool and whirlpool, in a lush tropical setting, offer unparalleled fun and relaxation. We also offer a Deluxe Continental Breakfast for each of our registered guests in the morning. We are pet friendly, offer free parking, WI-FI, and much more! Whether your stay is for business, or for pleasure, our staff is continually working to exceed all expectations. ... more   less 

Additional Information about Best Western Inn at Penticton

Address: 3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada
Region: Canada > British Columbia > Okanagan Valley > Penticton
Price Range: RM291 - RM942 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn at Penticton 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Booking.com, TripOnline SA, Best Western, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western Inn at Penticton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn At Penticton Hotel Penticton
Best Western Hotel Penticton
Penticton Best Western
Best Western Penticton
Hotel Style:
#3 Business Hotel in Penticton
#4 Family Hotel in Penticton
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Inn at Penticton staff and other travellers.
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Questions? Get answers from Best Western Inn at Penticton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really like rooms that look out on to the courtyard.”
forcier9831, 1 Apr 2017 | Read review
“All rooms are good hard to say”
120mariej, 4 Nov 2016 | Read review
“Rooms on the second floor are accessed by stairs. I didn't see an elevator so look into this if stairs are an issue.”
HonugirlHawaii, 11 Oct 2016 | Read review
“Our room was on the south side, second floor and was quiet”
jamescA8703AV, 3 Oct 2016 | Read review
“Rooms in the back are quieter. Rooms on the second floor are only accessible by stairs.”
RIT17, 14 Sep 2016 | Read review
5 of 5