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Sandman Hotel Penticton

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223 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Victoria, Canada
Reviewed 24 August 2016

Been to this hotel many times. V. pet friendly, by which I mean they gush over my dog. No faking that. Rooms clean, management goes the extra mile. Great location in central Penticton with easy access to the highway and Okanagan Lake is just a stroll away.

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Helpful?
Thank NaraBench
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day NaraBench. Thank you very much for your kind words. We are very happy that our staff were able to make your stay enjoyable as we pride ourselves on our customer service. In addition to our onsite amenities, we are fortunate enough to be ideally situated near many local attractions and outlets. I would like to invite you back...

Alberta, Canada
Reviewed 20 August 2016 via mobile

Tiny tiny room - overpriced - stayed 4 nights and I guess they think we didn't need our room cleaned - it was 4:30 pm and returned to our room to clean up for the evening and our room wasn't cleaned yet at this late time of day. Also the bed was so worn out me husband couldn't sleep as...

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Helpful?
Thank blfjell
SeanMpen, General Manager at Sandman Hotel Penticton, responded to this review

Good day blfjell, thank you for taking the time to review the hotel. I am terribly sorry your stay was not more enjoyable. We have been working to address the concerns you have raised and will continue to work to ensure that these sort of issues do not repeat themselves. I would like to invite you back to see how...

Abbotsford, Canada
Reviewed 13 August 2016 via mobile

We were disapointed with our room while paying 275 dollars for one night. It was small, outdated and when we arrived in almost 40 degree heat. The ac in the room was not on. Our room was hotter than outside. Not exactly what we wanted after a full day in the heat. The lobby is decieving as its very modern...

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Helpful?
Thank Hendon1958
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day Hendon1958. Thank you for your review. We are sorry that it wasn't a more memorable one and we are working to ensure the issues raised are not repeated. I do apologize for the temperature of the room as the A/C units should be on and functioning before guest arrivals and this is something we will be discussing and...

RedDeer
Reviewed 8 August 2016

it's a older Hotel, poor face life. Sure seamed like a small Queen sized bed?? I don't know, And the doors, ?? every hall way and area there s door's lots of them??. Way over priced for what it is. But I really didn't have a lot of choice's . I don't think there's any new Hotels in the area...

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Thank ThePolisher
Reviewed 8 August 2016 via mobile

We stayed at this hotel for 4 nights - what a mistake. Hotel was old and dated, rooms and bathrooms were super small. Where was the Kleenex in the rooms? Came in on a Monday around 630pm and front desk staff seemed preoccupied with each other versus guests arriving. Front desk staff training on interpersonal skills would be helpful. Dirty...

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Thank Jan L
Reviewed 6 August 2016 via mobile

I booked this hotel for a getaway for myself and my girlfriend in Penticton. We paid over $300 for two nights, which seemed high for the rooms that we got. It did not have a fridge in it and was quite small. Our online reservation was for a "Queen Room" with a queen sized bed. Upon entering the room, I...

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Helpful?
Thank James L
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Dear James L, thank you for your recent review on your staff. We are always happy for the opportunity to see how we can improve. I am very sorry for the unpleasant stay you had at this location and can assure you that the concerns raised will be addressed with our staff in order to ensure that these problems are...

Canada
Reviewed 5 August 2016 via mobile

This is an older hotel. Definitely needs some TLC. With it being summer I'm sure the price is similar to other hotels in this area. My room needed some upgrades like starting with a new rug! Major stains everywhere. The beds are comfortable though. Everything else is very dated. Didn't try the pool but there are rooms that open right...

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Helpful?
Thank L L
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day L L, thank you for your review of our hotel. We always look forward to hearing about what we can improve on. I'm glad you enjoyed our beds and would like to invite you back to try some of our other amenities such as the Denny's and Bar One. In addition to these on site amenities, we are...

Victoria
Reviewed 5 August 2016

We booked a package through BC Ferries.....the on duty Manager Steve Howell had no record of our reservation and was totally inept at even attempting to contact BC Ferries after much time he contacted higher authority and we were given a room which we had to guarantee with our credit card (this reservation had been prepaid) he left it up...

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Thank CapitanVictoria
Reviewed 5 August 2016

I was at this hotel July 31, 2016. I fell asleep at 2am. My wallet was on the desk next to the TV at this time. When I woke up, my roomates' blue tooth speaker was missing and my wallet was gone. The front desk staff was useless in the morning when I was speaking with them, and did nothing...

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1Thank Fristian K
Vancouver, Canada
Reviewed 2 August 2016

Stayed for 3 nights... We are checking out today. Had a room with two beds because there are three of us. Awesome staff in the lobby and everyone is very happy and friendly! Only a block away from the beach which was great. Penticton is expensive in the summer but I guess it's to be expected at this time of...

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Helpful?
Thank skiking2016
SeanMpen, Manager at Sandman Hotel Penticton, responded to this review

Good day skiking2016, thank you very much for your kind review. We always enjoy hearing that our staff were able to make your stay enjoyable. In addition to the Denny's and Bar one on site we are also ideally situated close to many amenities and attraction. We look forward to seeing how we can serve you even better next year....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Okanagan Valley wine country, Sandman Hotel Penticton is extremely well situated for guests to take advantage of all local amenities. Featuring two large lakes, a new destination casino, 70 world-class wineries and dozens of golf courses, Sandman Hotel Penticton is a great choice for your next vacation. Also catering to business travelers, this hotel has all the modern amenities such as high-speed Internet, a business centre, and meeting facilities. Sandman Hotel Penticton makes your travels a breeze. ... more   less 

Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Ave, Penticton, British Columbia V2A 1G7, Canada
Region: Canada > British Columbia > Okanagan Valley > Penticton
Price Range: RM364 - RM519 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton
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Questions & Answers

Questions? Get answers from Sandman Hotel Penticton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet, stay away from the atrium.”
 of 5 bubbles fabchucky, 7 Dec 2016 | Read review
“Somewhere else”
 of 5 bubbles 51JRP, 2 Nov 2016 | Read review
“you get less than what you pay for”
 of 5 bubbles dabud69, 28 Sep 2016 | Read review
“Be sure to specify whether you want to be overlooking the pool or not, or if you want a walk-out room to the pool.”
 of 5 bubbles CNA2013, 24 Aug 2016 | Read review
“I was on the 3rd floor and the room was quiet.”
 of 5 bubbles skiking2016, 2 Aug 2016 | Read review
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