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Highliner Plaza Hotel & Conference Centre

Traveller (33)
Room & Suite (39)
Business Centre & Event Rooms (9)
  • Excellent7%
  • Very good29%
  • Average26%
  • Poor15%
  • Terrible23%
5 Dec 2017
“Beautiful View”
28 Aug 2017
“Ok but not great.”
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
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29 Apr30 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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21 - 25 of 89 reviews
Reviewed 21 April 2016

The room was unbearably hot and didn't have AC. When I opened the balcony sliding door to cool off the room (27C @ 4:30), the lovely sound of an industrial fan serenaded me for the remainder of the night. Stay somewhere else! This was not...More

Thank Steve R
Response from rosemanagerw, Manager at Highliner Plaza Hotel & Conference CentreResponded 13 May 2016

Hello Steve R, Sorry to hear that you did not enjoy your stay. It is true that we do not have air conditioning based upon the area in which we are. The fact that the area hit such a high temperature is incredible. Unfortunately we...More

Reviewed 17 March 2016 via mobile

Not to impressed with the increase in the corporate rate. Regular business travelers shouldn't be penalized for the change in season. Restaurant downstairs is very good,breakfast always tasty. Also the security deposit policy bothers me, especially since I'm here every month, not like I'm busting...More

1  Thank Patrick B
Response from Tammy W, Public Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 18 March 2016

Dear Patrick, We very much appreciate your business. It is great to hear that you come on such a regular basis. I hope you are finding the new amenities of a fridge and microwave in your room some convenience. We are very happy that you...More

Reviewed 28 December 2015

Got a good price on Expedia.com. Too good to be true? Yup it is the dirtiest hotel I have ever had to stay in. Didn't notice our rate was for a smoking room. Who has smoking rooms? My husband asked if we could move. They...More

Thank wendybikermom
Response from Tammy W, Guest Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 30 December 2015

Dear Wendybikemom, Thank you for your observations as all feed back is very useful to the Hotel. The Hotel does post our Smoking Rooms on-line at a reduced rate due to the fact the additional amenities of fridges and microwaves are not included. For a...More

Reviewed 24 December 2015 via mobile

This place is outdated and loud! And this hotel has had it named changed many times. I can see why those other hotel chains left and don't want their name associated with this hotel. I booked thru booking.com. When we arrived they gave us a...More

Thank DilltheThrill
Response from Tammy W, Public Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 30 December 2015

Dear DilltheThrill, It is clear from this review that you were very disappointed with the stay and how the staff handled the situation. For that we are sorry. Not sure how long you have been visiting the area but the hotel has not been a...More

Reviewed 20 December 2015

The service here was excellent, and they easily accommodated our small dog. It is in a great location and we had a beautiful view from our room. We were disappointed with the frequent smell of marijuana in our room - however we don't hold the...More

Thank Kayasaurus
Response from Tammy W, Guest Relations Manager at Highliner Plaza Hotel & Conference CentreResponded 21 December 2015

Dear Kayasaurus, Thank you for taking the time to let us know how we are doing. It means a lot that you have expressed to us the staff were friendly and helpful. We are an older hotel but we have begun to make changes and...More

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Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Conference Facilities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$94 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Price range
US$94 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (33)
Room & Suite (39)
Business Centre & Event Rooms (9)
Questions & Answers
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Room Tips
"request non smoking"
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"If the lifts aren't don't stay there."
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"Good harbour, shipping and sunset views if you choose a room facing west."
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"Avoid this hotel"
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