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Traveller (12)
Room & Suite (10)
Dining (3)
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Overview
  • Excellent22%
  • Very good26%
  • Average28%
  • Poor14%
  • Terrible10%
Travellers talk about
“bagels”(4 reviews)
“quiet room”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
2 Star Hotel
All hotel details
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Reviews (107)
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1 - 5 of 88 reviews
Reviewed 28 February 2018 via mobile

Free breakfast with good hours (6-10) is well-appreciated - cereal, bagels, toast and fruit and Yes, coffee and juice. Rooms are a bit tired. Overall, it's clean, comfortable and pretty quiet. Has free street and some underground parking.More

Thank Sianin
Response from Corey K, General Manager at Pacific InnResponded 2 March 2018

Sianin, Thank-you for your recent review of the Pacific Inn as all reviews we receive are appreciated. I am pleased that you had a comfortable stay and enjoyed the complimentary continental breakfast. We would look forward to hosting you again if your travels bring you...More

Reviewed 25 January 2018 via mobile

Very poor customer service, the person at the front desk was extremely rude to me. She has such a negative attitude. I travel to PR every week and used to stay there after this bad experience will never spend my money and stay there and...More

1  Thank Robin K
Response from Corey K, General Manager at Pacific InnResponded 2 March 2018

Robin K, Thank-you for your recent review of our property and I do apologize that you had a negative stay with us, more specifically; with the front desk member who came across as rude. I have addressed with my team the importance of providing exceptional...More

Reviewed 12 September 2017 via mobile

We stayed 2 separate nights both en route and returning from Haida Gwaii. Never again. Shame on you BC Ferries for including this hotel in your package. The walls are paper thin, so thin in fact that you can hear bathroom noises very distinctly from...More

1  Thank Mary B
Response from Corey K, General Manager at Pacific InnResponded 13 September 2017

Mary B, Thank-you for your recent review as we appreciate all comments as it allows us to continually improve. I understand your comments regarding the noise as we are a transportation hub city that has trains, planes, ferries coming and going at all hours of...More

Reviewed 4 September 2017

This modest sized, attractive, hotel is very convenient to the ferry and downtown Prince Rupert. The decor is Asian in influence which I found to be a nice change from the usual standard hotel decorating. The rooms were clean, comfortable and the wifi was excellent....More

Thank margaretlT9902AX
Response from Corey K, General Manager at Pacific InnResponded 13 September 2017

Margaret, Thank-you for your recent review of our property, in which; I am pleased you enjoyed your stay with us. My team takes pride in providing a clean and comfortable property for all our guests and your comments reiterate this dedication. We had recently installed...More

Reviewed 26 April 2017

This hotel is on the far side of town, uses metal physical keys that are apparently not very secure, uncomfortable beds, require you to show I.D. to enter the lobby at night, staff is very rude, bugs everywhere and no amenities. Buyer beware!More

1  Thank businesstravelguy513
Response from Corey K, General Manager at Pacific InnResponded 27 April 2017

businesstravelguy513, Thank-you for your recent review of our property and I understand your comments about our value property. We certainly are not a 5 Star Hotel and do not promote ourselves as such. Yes, we have done some extensive renovations over the past few years...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Concierge
Room amenities
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$111 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (10)
Dining (3)
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Room Tips
"All are the same and aggressively ok."
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"The upper floors are fully-equipped with Keurig coffee makers, fridge & microwaves. The back-side on..."
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"Front side had some street noise, but nothing totally distracting."
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"upper floors better"
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