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Prestige Mountain Resort Rossland

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Prestige Mountain Resort Rossland
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162 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Bellingham, WA
Reviewed 1 week ago via mobile

Checked in for a 3 night stay on Jan 2nd. We had reserved only several days ahead, so the 2 issues that came to light should have been communicated. First, they have a new heating control system in the rooms that they don't know how to work. When we asked how to turn down the heat (it was 74 degrees),...

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Helpful?
Thank BhamPedro
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your comments, we appreciate you taking the time to post your review. We are in the process of upgrading our air conditioning system, and given the scale and scope of the project it is taking longer than intended to finish the work. We apologize for the inconvenience you experienced and are hopeful that on your next visit...

Reviewed 2 weeks ago

My wife and I stayed over the Christmas holidays. The hotel staff was nice enough to give us a heads up before we came that everything would be closed on Christmas Day and was offering turkey pot pies for dinner. The hotel was clean and the staff was friendly enough. Great location as its in the heart of downtown of...

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Helpful?
Thank Heyyou1982
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to write a review of your stay with us in Rossland. We were pleased to hear that you were happy with our hotel staff and location. We do apologize that the hot tub was still under construction during your stay. As this was a complete new build project, we needed to get approval from...

Kootenays, BC
Reviewed 10 December 2016

Stayed at the Prestige Dec. 2nd for one night & everything at this hotel is done right, from the front counter staff to the quality of the finishes & furnishings in the room & lobby. Ate breakfast at Gabriella's cafe in the lobby & the eggs benny were every bit as great as the check out staff said they were........

Review collected in partnership with this hotel
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Thank outbackBC
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review. Our team works hard to make sure every guest has a memorable stay and it is rewarding to hear you had a great stay. We look forward to welcoming you back to Rossland soon.

Reviewed 14 November 2016

Excellent hotel with nice facilities. Friendly front desk staff who were very helpful. Room was clean and modern looking, however it was very hot and even though I turned off temperature, I slept with the window open all evening. Restaurant meal was excellent - I had a pasta dish which was one of the best I've tasted in Canada. Nice...

Review collected in partnership with this hotel
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Helpful?
Thank Susan S
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to to hear your wonderful comments, thank you for taking the time to post your review. I will be sure to pass on your complements to Gabriella and her team and do accept my apologies for the challenge you encountered with the heat. We hope to welcome you back soon.

Bournemouth, United Kingdom
Reviewed 14 November 2016

This hotel is clean, homely, well-furnished and centrally located. We stayed for one night in November and our only complaint was that it was far too hot! In the middle of the night we tried to adjust the AC in our room but it wouldn't work - it seemed as if the control was actually disconnected. So we ended up...

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Helpful?
Thank Laura F
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to share your comments. Your feedback is instrumental to improving our resort and service. Please accept my apologies for the challenges you encountered during your stay. We hope to be able to welcome you back for a superior experience.

St. Catharines, Canada
Reviewed 7 November 2016

the manager that booked me into the hotel was super kind, informative, and accommodating and professional I appreciated his patience and time. He had an accent ( sorry I forgot his name) the night front desk young man was also so helpful and informative and kind. thanks young man thanks so much! Rhonda

Review collected in partnership with this hotel
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Thank HippyChick1964
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to hear your wonderful comments! Thank you for taking the time to post them. I will be sure to pass your comments on to Matthew and our management team. We hope to welcome you back to Rossland soon.

Reviewed 31 October 2016

I loved my stay at the Prestige in Rossland. The service was outstanding, the staff friendly and helpful and it was an extremely comfortable place to stay for a few nights. I loved my room- it was clean, quiet and the beds were SO comfortable. I enjoyed the restaurant and especially appreciated the amazing service I received from Kim and...

Review collected in partnership with this hotel
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Thank Jennifer G
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

As a family owned hotel, we pride ourselves on ensuring that every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay. We are pleased that you had such an enjoyable time at our hotel. I will be sure to pass your comments on to the front desk staff...

Kelowna, Canada
Reviewed 25 October 2016

This hotel is a great place to stay in Rossland. Clean, comfortable and located centrally. It was easy to walk to the grocery store and visit the local shops that were just down the street. The restaurant Gabriella's was really good and made it easy to grab dinner and breakfast. Dinner was delicious, primarily Italian, and they accommodated my gluten...

Review collected in partnership with this hotel
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Helpful?
Thank Tracey G
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that each guest has a memorable stay and it is rewarding to hear that you had a great stay. I will be sure to pass your comments on to Gabriella and her team. We look forward to being able to host you again soon.

Salt Spring Island, Canada
Reviewed 22 October 2016

I stayed here last winter and initially had a great experience. It is very well kept, the staff polite, comfortable, exquisite! Things began to turn when I asked for a late check out and I was answered a bit shortly saying that the room was needed. A half hour extra really didn't seem to be a big deal to me....

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Thank worksinapinch
Raj M, Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to post a review of your stay with us last winter. We are truly sorry for the issues you experienced while staying with us and please understand that this is not the norm. We would like the opportunity to resolve this issue, so please check your personal messages as we will be reaching out...

Reviewed 13 October 2016 via mobile

A very expensive hotel for what you get. The bed was hard and very uncomfortable. Clean but small rooms. The small breakfast cafe was efficient and the food was good quality and fairly priced. Would not stay there again given the room rates which are high end for the quality of the rooms...especially the very poor quality mattresses that the...

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Thank K F
Raj M, Front Office Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for taking the time to write a review of your stay with us. we are sorry to hear that you found the beds to be hard and comfortable, normally our guests really enjoy our mattresses. We are pleased to hear that you enjoyed the rest of your visit at our property - including the cafe! We hope that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated in beautiful Rossland BC and only minutes from some of BC's best golf terrain, our full service resort features exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, cappuccino bistro, fitness centre, indoor hot tub, and sauna. Lifestyle and getaway packages available. ... more   less 

Additional Information about Prestige Mountain Resort Rossland

Address: 1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Rossland
Price Range: RM563 - RM875 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Mountain Resort Rossland 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Prestige Mountain Hotel Rossland
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Questions & Answers

Questions? Get answers from Prestige Mountain Resort Rossland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a third floor suite and could see out both sides of the hotel from our suite.”
 of 5 bubbles GrandmaGoldwing, 3 Oct 2016 | Read review
“Ask for mountain view room”
  • Street view
  • Mountains and valley
  • Fridge and coffee maker
  • Queen bed with sitting chair
 of 5 bubbles IslandPrairieGirl, 2 Oct 2016 | Read review
“Ask for a room that faces away from the street on the third floor. Beautiful valley views”
 of 5 bubbles davidsF7915UK, 25 Jul 2016 | Read review
“See comment above, otherwise no information to give.”
 of 5 bubbles osborncats, 31 May 2016 | Read review
“Definitely try the cafe and restaurant. Great food.”
 of 5 bubbles litespeed74, 24 May 2016 | Read review
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