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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,587 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,477: English reviews
San Francisco Bay Area
Reviewed 3 weeks ago via mobile

Gorgeous property with beautiful details and outstanding, thoughtful service. Our daughter received a stuffed toy upon arrival and later cookies were brought to them room. Rooms and lobby beautifully appointed, the best location close to everything, great restaurants and shopping. Would love to come back!

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Thank Satisfied_Traveller1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Satisfied_Traveller1, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La hotel, Vancouver. I'm glad you enjoyed our hotel's amenities and spacious guest rooms. I'm thrilled that you enjoyed our convenient downtown location as well, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago

We just had our corporate event at the Shangri-La and we stayed overnight for the event. Their service, staff, accommodations and food were excellent! The staff were very helpful, the rooms were clean and we had all the amenities we needed. The bed was comfortable and Shangri-La thought of all the minute details you will ever want to make your...

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Guest, Thank you very much for taking the time to review Shangri-La Hotel, Vancouver on TripAdvisor. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms with custom Stearns & Foster mattresses, and restaurant offerings. Personalized hospitality is our number one priority, and I am glad to hear that you experienced the best our...

Reviewed 3 weeks ago

Where do I begin: The Shangri-La is the best hotel experience I have ever had. I felt like royalty the minute I pulled up. They had a private check in and valet parking (such a relief in a big city, and the service made me feel like royalty. They brought up our luggage, and we had a patio with an...

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Thank Lindsey S
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Lindsey S, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm pleased you enjoyed our hotel's amenities, including our...

Queensland, Australia
Reviewed 3 weeks ago via mobile

Shang Vancouver still the best in town, hands down. The rooms have had a recent touch up, a great standard maintained well over the years. The service is always top notch and so friendly. The Market by Jean George's has a great breakfast, nice for evening drinks and dinner is superb! Porters out the front are fantastic. Called the hotel...

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Thank JEdward51
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear JEdward51, Thank you very much for your kind words and for sharing your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I am pleased to hear you enjoyed our contemporary and spacious rooms, with distinct Asian touches. I am thrilled to hear also that you enjoyed your dishes at Market by Jean-Georges and especially your breakfast. We’re proud to feature...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

Stayed one night as we were celebrating my wife's birthday. From the moment we checked in we were treated with top notch service from everyone we came into contact with. I requested flowers to be delivered to our room and was very impressed with the quality as well as the price charged as I did not specify at the time...

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Thank Graham D
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Graham D, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La Hotel, Vancouver. I'm thrilled that you chose Shangri-La as your home away from home to celebrate your wife’s birthday. I am very pleased to hear you enjoyed the spacious guest rooms, with floor-to-ceiling windows. Thank you for your kind...

Toronto, Ontario
Reviewed 3 weeks ago

I stayed at the hotel for a week and the service was exceptional from start to end. No matter what staff I interacted with, everyone made you feel amazing and gave incredible service. I was very impressed indeed. Well done Shangri-La

Review collected in partnership with shangri-la.com
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Thank jamesashley2017
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear jamesashley2017, We greatly appreciate the time and effort taken to share this positive feedback. Thank you for your kind comments about the personalized service and hospitality you received from our team. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. I sincerely look forward to the pleasure...

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

We loved our stay at the Shangri-La Hotel the front desk was wonderful showing us around the hotel. We were upgraded to a suite the room was very spacious for the three of us. We had a delicious full menu complimentary breakfast. This was our first stay at this hotel and we will definitely come back.

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Thank paulacI5554OZ
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear paulacI5554OZ, Thank you very much for taking the time to review Shangri-La Hotel, Vancouver on TripAdvisor. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and restaurant offerings. Thank you for your kind comments about our team. Please note I have passed along your gratitude to the front desk teams in particular. We...

Vancouver, BC
Reviewed 4 weeks ago via mobile

Booked to stay at this hotel through Amex platinum fine hotel and resort program. This hotel is so outstanding in so many ways: 1. Location. Excellent location right in the heart of downtown. You can walk everywhere and it's very convenient. Lots of shops and restaurants nearby such as Joe Forte, Kirin, the Keg, Gotham and fast food. Not to...

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1Thank Sidneyleee
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Sidneyleee, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver on TripAdvisor. I am very pleased to hear you enjoyed our Executive King Balcony room with floor-to-ceiling windows, a spacious marble bathroom, personal Nespresso machine, refrigerator and large work station. Thank you for your...

Ireland
Reviewed 4 weeks ago

Arrival at the hotel is through the basement car park to reception - not very inviting and a little odd. Apart form that curious layout the hotel was typical 5 star with very attentive staff and excellent facilities. We had an executive suite that offered more than amble accommodation space, but as with any city centre hotel the views were...

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Thank Laser3116
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Laser3116, Thank you for sharing your recent experience with us. The arrival experience in our underground porte cochere has been designed to protect our guests from the elements, mainly during the rainy season in Vancouver. Our lobby is also designed in an intimate way in order to respect the privacy of our guests upon arrival. I'm pleased you enjoyed...

Toronto, Canada
Reviewed 4 weeks ago

We always stay at the Shang or Pac Rim. Love the service, room layouts and city views. Always consistent all around. Breakfast at Market was very good! We were offered a promotional upgrade which included breakfast for two for an additional $50. Great Value!

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Thank JL_travel_224
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear JL_travel_224, We greatly appreciate the time and effort taken to share this kind feedback. I am delighted to read you had another wonderful time at Shangri-La Hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms with floor-to-ceiling windows and beautiful city views. I am thrilled to hear you enjoyed your breakfast...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: RM1,246 - RM2,636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Travelocity, Orbitz, Hotels.com, Hotwire, Priceline, Expedia, HotelsforEveryone, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
12 questions
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Manchester
over a year ago
Victoria, Canada
2 days ago

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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The balcony rooms are a lovely touch and not common in Vancouver”
D5472UZmariak, 18 Apr 2017 | Read review
“Rooms are aging a little at this hotel however they are very clean and functional.”
MelPhelps, 16 Apr 2017 | Read review
“9th floor, deluxe suite.”
  • view from the room 9th floor
171lindseys, 5 Apr 2017 | Read review
“An execuive suite overs greater space and comfort.”
Laser3116, 29 Mar 2017 | Read review
“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
SeanL15, 7 Mar 2017 | Read review
5 of 5