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JW Marriott Parq Vancouver

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39 Smithe Street, Vancouver, British Columbia V6B 0R3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (492)
Room & Suite (242)
Dining (76)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Parq Vancouver
Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 87 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Soaring high above the skyline in the heart of downtown Vancouver, Canada, with the majestic mountains of British Columbia's pristine coast as a backdrop, JW Marriott Parq Vancouver offers a truly spectacular setting for a business or leisure stay. Our city centre luxury Vancouver hotel places you in the vibrant entertainment district, near Robson Street shopping, the cobblestone streets of Gastown and more. Visit us and delight in our hotel's perfect location, and in our LEED Gold Certified guest rooms and suites, including a striking two-floor villa. Please note: The Victor and Honey Salt are open for dining, all other restaurants and lounges are temporarily closed. Spa by JW and fitness center are open with reduced capacities and hours. The health and safety of our guests and associates is our top priority and we appreciate your understanding. Housekeeping: Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.
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Property amenities
Electric vehicle charging station
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Bowling offsite
Car hire
Valet parking
Paid public parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot bath
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, Chinese
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
122Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
434Reviews15Q+A80Room tips
Traveller rating
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Popular mentions
GoGoBear wrote a review 4 Dec
Seattle, Washington113 contributions97 helpful votes
Exactly what we needed… The Mrs. and I used to travel to Vancouver 2 to 4 times a year prior to the Covid pandemic; it really is one of our favorite places. So – as soon as the Canadian government reopened the border, we immediately planned a trip. I went online to the Amex Travel website to see which “Fine Hotels and Resorts” property in the area had the best rate, as we always try to take advantage of the “Fine Hotels & Resorts” benefits associated with the Amex Plat. For this particular weekend plus (we were there for five days total), it was the JW Marriott Parq, which we had not stayed at before. Positives first… It was SO good to get away from all the angst and tension associated with being in the United States right now…get away from the day to day ugliness of people seemingly being as unkind and inconsiderate as they can muster. The Mrs. and I both commented that you could tell immediately – just as soon as you crossed the border – how much more pleasant and peaceful things were in Canada. There was an election going on for the Prime Minsters office….you wouldn’t have known it. No drama. No hatred. No disrespect for others. No fighting about vaccines or mask wearing, no purposely flaunting rules, no screaming at people just trying to do their jobs. Just better. So much better in fact, that we were back in Vancouver again two months later, but that is another review. Anyway, regarding the property - the people were just FANTASTIC. Friendly, polite. Just really helpful and pleasant. Every single person we dealt with at the hotel seemed to be actively working to make our stay more enjoyable. From the moment we arrived and got help with our luggage, to the front desk staff (Chris? Who doubled as the Concierge and was just a rock star all week), to the housekeeping staff, everyone was just tremendous. Five star all the way, from arrival to check out. Thank you, JW Marriott Parq…we needed that. Details – we were upgraded to a really nice sized corner suite room with a view (another Amex Plat “Fine Hotels and Resort” benefit), which we enjoyed. We had dinner at “The Victor”, one of multiple restaurants in the hotel, a dining experience which was so nice we went back two months later, even though we weren’t staying at the JW Parq. We had a couple meals at “Salt”, another of the hotel restaurants, and those meals were good as well. Just a really great, relaxing stay. So why not 5 circles? Why not “perfect”? Well… I couldn’t shake this feeling that the property wasn’t REALLY “5 star”. Maybe it is just too big to have that truly top tier luxury experience. It just didn’t feel like…The Rosewood…or the Fairmont Pac Rim, or the L ’Hermitage, all of which we have stayed at before. For example, the lobby seemed to always be crowded and loud. There were so many young women coming and going all the time that one point I wondered if there was some sort of cheerleader convention or modeling competition going on. And our room – nice in concept, but….filled with worn, damaged furniture…not just a scratch or two…no, it looked like it was ready to be tossed out. Like someone had purposely damaged it…water damaged wood, etc. The sofa and chairs had stains…the wallpaper had spots. Green….goo? on the ceiling. Nothing was unusable, just everything was more tired and worn than you’d expect at what looked like a relatively new 5 star property (from the outside at least). I didn’t understand it. Then the wife explained it. The casino. The JW Marriott Parq is a large hotel that hosts houses a very large casino. And she suggested that such a hotel would probably see a lot of drunk and rowdy people…party types…who would damage furniture, stain the carpet and chairs, peel at the wall paper, make a room look worn and stained and dirty with just…their behavior. Or, maybe the casino attracted the sort of people who just aren’t used to nice things. People who thought of hotel rooms as just some place to sleep when they couldn’t muster the strength to pull the slot machine lever anymore. You spill something on the sofa or carpet – who cares? Footprints on the wall paper – so what? To be clear – the room did NOT look like it had been trashed. It was NOT a disaster. It wasn’t even bad enough that we complained to anyone. Everything was functional (including the “way-too-bright-wakes-up-your-spouse-when-you-go-to-the-bathroom-at-night” bathroom lighting…dimmer switch JW Marriott…please and thank you) But no way a room at the Rosewood (our personal Vancouver favorite) would have looked like that. No. Way. The casino theory also explains the endless coming and going of young women (I am not kidding…bright eyed brushy tailed 20 something women, none stop, all five days). All of that said…. The staff were SO fantastic we would absolutely go back. It really was a most pleasant stay. Some of that sentiment might have been just our craving for respite for all the chaos and angst in the United States, but that just further makes the point. We desperately needed an escape, and the JW Marriott Parq Vancouver provided one. Thank you, JW Marriott Parq.
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Date of stay: September 2021
Cleanliness
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1 Helpful vote
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Anthony L wrote a review 1 Dec
Sw Grand Mound,47 contributions63 helpful votes
We decided to have a mini staycation and chose this hotel. Great place to stay if you are attending an event at BC place stadium. Stayed here for 2 nights for a little bit of relaxing time. When booking, I did not realize that there was a football and hockey game for the Friday night. But with all that extra traffic and people around, our room was quiet and cozy. Restaurants in the hotel were great too. Little issues did arise, but they were handled quickly. Restaurants in the surrounding area were also good. Very walkable places to go to. Overall a great stay.
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
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okop wrote a review Nov 2021
canada492 contributions191 helpful votes
Chose the JW for a short 3 day trip to finally get away! I am a Bonvoy Plat member and was provided a room on the 25th floor with a great view. Hotel is very modern with several restaurants to choose from and a Casino on site. We really enjoyed the Casino for a change as I usually get to Vegas 2-3 times a year and that obviously has not happened in some time. Excellent location within walking distance to many things including restaurants. We also attended a concert at the Queen E theatre on Friday night and again a short 10-15 minute walk. We thought we were going to be using Uber a lot but only used it to and from the airport..........or should say only from the airport. When we left Sunday morning it was chaos trying to find a ride to the airport as Uber wanted over $70.00 so we ended up ordering a cab. There were several other people in the same situation waiting for cabs etc., Nonetheless, really enjoyed our stay here and would definitely recommend. Note: This place was not cheap for a bed for a night. As the dates came closer I believe our room was going for $400-$500 / night!
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Date of stay: November 2021
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Samuel De Leo wrote a review Nov 2021
16 contributions26 helpful votes
+1
Booked this hotel as part of the American Express Fine Hotels & Resorts, during a brothers trip last September. I mentioned that it was a surprise getaway for a road trip we did, that started in Vancouver. When we arrived, the JW team gave us an amazing suite, along with a bottle of sparkling wine and dessert. Breakfast at Honey Salt was really good, as well as sushi/steak at The Victor. The hotel is part of a complex that includes a few restaurants, a casino, a few shops and another hotel, which makes it quite comfortable. Overall, like most of the JW hotels, the service we received was outstanding, in every single category. Special mention to the cleaning staff, especially Jonalyn, such a kind human being. Would definitely stay here again!
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Date of stay: September 2021
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Michelle H wrote a review Nov 2021
Newcastle upon Tyne, United Kingdom131 contributions63 helpful votes
Stayed at this hotel with my son in October 2020. The casino was closed due to covid which in my opinion made our stay better. The hotel was in a great position for sightseeing. Very clean comfortable rooms and we were lucky enough to have a room looking over the rooftop area and a great view of the arena all lit up. I don’t think i actually have a negative it was a great stay
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$244 - US$513 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaVancouverNortheast False Creek / Yaletown & False Creek North / Central / False Creek / Downtown
NUMBER OF ROOMS
329
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Frequently Asked Questions about JW Marriott Parq Vancouver
Which popular attractions are close to JW Marriott Parq Vancouver?
Nearby attractions include B.C. Place Stadium (0.09 km), Library Square (0.5 km), and Queen Elizabeth Theatre (0.5 km).
What are some of the property amenities at JW Marriott Parq Vancouver?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at JW Marriott Parq Vancouver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Parq Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Parq Vancouver?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Parq Vancouver?
Conveniently located restaurants include Lupo Restaurant, Fanny Bay Oyster Bar & Shellfish Market, and Homer St. Cafe and Bar.
Are there opportunities to exercise at JW Marriott Parq Vancouver?
Yes, guests have access to a fitness centre during their stay.
Is JW Marriott Parq Vancouver located near the city centre?
Yes, it is 0.6 km away from the centre of Vancouver.
Does JW Marriott Parq Vancouver offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to JW Marriott Parq Vancouver?
Many travellers enjoy visiting Yaletown (0.7 km), Engine 374 Pavilion (0.6 km), and Gaoler's Mews (1.1 km).
Does JW Marriott Parq Vancouver have any great views?
Yes, guests often enjoy the harbour view available here.