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Pan Pacific Vancouver

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Traveller (1355)
Room & Suite (911)
Dining (53)
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Overview
  • Excellent64%
  • Very good27%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“cruise terminal”(230 reviews)
“five sails”(85 reviews)
“canada place”(267 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Pan Pacific Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
Offers from Pan Pacific Vancouver
Special Deal: Free breakfast with your stay
Hotel deals
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Reviews (4,096)
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Traveller rating
2,384
1,042
251
78
44
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2,384
1,042
251
78
44
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All reviewscruise terminalfive sailscanada placeyour luggagestanley parkconvention centeralaskan cruiseharbour viewclub floorpre cruisebeautiful hotelgrouse mountainwaterfront stationgas townluxury hotelcorner roompool and hot tub
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921 - 925 of 3,799 reviews
Reviewed 21 September 2016

We stayed two night here prior to our cruise. It was so nice to check our luggage at the hotel for delivery on the ship. Breakfast was included and it was great. Location can't be beat. Service was great.More

Thank GADawgGa
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded 22 September 2016

It was a pleasure to read your comments regarding your two night pre cruise stay with us at the Pan Pacific Vancouver. We hope you enjoyed your cruise and are pleased you found our luggage transfer service from your guestroom to stateroom convenient. We have...More

Reviewed 21 September 2016

Booked this room far in advance and prepaid so got a really good rate (I checked later to see about possibly adding a night and realized what a deal we got). Because we love cruising and wanted kind of a "cruise experience on land" we...More

Thank thereKarengoes
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded 22 September 2016

Thank you for taking the time to post your detailed review regarding your recent stay at the Pan Pacific Vancouver. It was delightful to read your comments and have shared your kind words with the many associates u came in contact with - particularly Chad...More

Reviewed 20 September 2016 via mobile

Firstly ideal for the cruise ships as as it's located in Canada Place. Only there for one night but we throughly enjoyed our stay. Entrance, lobby area and restaurant areas well designed with great views of the harbour. Front desk staff were both friendly and...More

Thank Ian W
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded 22 September 2016

We appreciate you taking the time to write about your recent stay at the Pan Pacific Vancouver. It was a pleasure to read that you enjoyed all aspects of your stay with us and we will certainly share your kind comments with our Front desk...More

Reviewed 20 September 2016

We stayed here before we left on our cruise..they took care of everything. We gave our bags to the bell hop and they took them to the ship. and we only had to go down the elevator to get to the ship at our leisure....More

Thank kristapayton
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded 22 September 2016

We appreciate you taking the time to post your review of yoru precruise stay at the Pan Pacific Vancouver. It was a pleasure to read that you enjoyed your stay and we hope your cruise was everything you expected. We share our Canada Place location...More

Reviewed 19 September 2016

Location and views are beautiful Actual hotel and staff services are average. No directions to room or overview of amenities offered for a first time visit. Room had a nice view but the large windows had the desk/drawers and TV place right in front. Would...More

Thank Sophia N
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded 22 September 2016

Thank you for taking the time to post your review on TripAdvisor. We were disappointed to read that we did not not meet your expectations in a number of areas during your stay and apologize for these short comings. Your feedback is very much appreciated...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$363 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$363 - US$678 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1355)
Room & Suite (911)
Dining (53)
Pool & Beach (52)
Amenities (78)
Business Centre & Event Rooms (8)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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virl18
8 June 2018|
AnswerShow all 2 answers
Response from Denis P | Reviewed this property |
Not included $10
0
Votes
Amomof3kiddos
3 June 2018|
AnswerShow all 2 answers
Response from Maurticia51 | Reviewed this property |
I'm sure you would be able to have post/package delivered. However, the concierge could advise you best as he'd be the person who would be dealing. Personally I think with a one night window it might present a problem time... More
0
Votes
chellcde
20 May 2018|
AnswerShow all 6 answers
Response from Travellers360 | Reviewed this property |
Public transit is very convenient but everything you mentioned is within 20 minutes walking distance.
1
Vote
Room Tips
"Pool area gets busy in the afternoons but very quiet in the mornings! Get up early if you want a lounger."
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"Ask for a room with the Harbor view. It is quite spectacular. Also, if you can try to get access to the..."
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"Room price may seem high but worth it"
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"Go for Ocean view if you enjoy watching the water."
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