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Sutton Place Hotel Vancouver

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Traveller (748)
Room & Suite (310)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(223 reviews)
“free wifi”(127 reviews)
“per day”(64 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Reviews (3,322)
There are newer reviews for Sutton Place Hotel Vancouver
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3,174 results
Traveller rating
1,688
980
330
116
60
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LanguageEnglish
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1,688
980
330
116
60
Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelalaskan cruisebedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentstanley parkgranville islandigasirensbellman
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21 - 25 of 3,174 reviews
Reviewed 6 days ago

The concierge was particularly helpful with boarding cards etc, and the rooms were excellent. Centrally located which is useful if you're getting the hop on/off bus or even just walking around. However, who else charges for WiFi these days? It was free in the lobby,...More

Thank JohnD1951
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 3 days ago

Dear Guest, Thank you for choosing the Sutton Place Hotel Vancouver. We appreciate your compliments for our Concierge team. They will be happy to know that they are being recognized for their professional service. We are pleased to advise that most of our room packages...More

Reviewed 6 days ago

Superb hotel with very friendly staff who made you feel special upon arrival. The hotel is very clean and comfortable. This hotel is also used by celebrities. Close to shops, restaurants, local cinema and theatre. Definitely worth the 5 stars that it is.

Thank sharon150830
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 3 days ago

Dear Guest, Thank you so much for choosing to stay at the Sutton Place Hotel Vancouver. We are happy that we have exceeded your expectations in all aspects. We hope to be the chosen hotel for your future stays.

Reviewed 1 week ago

i was here at the beginning of may lovely clean rooms very friendly helpful professional staff great location you can walk to all the sites and restaurants i was on the 10 floor and still had some street noise too good wifi . but all...More

Thank peter h
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 3 days ago

Dear Guest, Thank you for choosing the Sutton Place Hotel Vancouver. We are delighted to know you enjoyed our location, service and clean rooms. We hope to have the opportunity of welcoming you back soon.

Reviewed 1 week ago

We wanted to book a stay, and God knows we tried - a number of times to call but couldn't seem to get anybody on the lines that could handle a simple inquiry with even common sense to come back on the line and let...More

Thank lakeoflight
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for considering to stay at the Sutton Place Hotel Vancouver. We apologize if you were kept on hold for longer than expected time. Certainly this is not indicative of The Sutton Place Hotel standards. We believe it is vital to ensure...More

Reviewed 1 week ago via mobile

We were allocated a room on the 10th floor. I thought I’d gone back in time when I went in. Tired old furniture, a bathroom that needs upgrading. In fact the hotel needs an upgrade. I don’t like using lifts so tried using the stairs....More

Thank Damerchild
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for staying at the Sutton Place Hotel Vancouver and for sharing your stay experience. We have noted your room preference to be allocated on the lower floors for your future stays. Please be advised that we offer value-added packages on our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$241 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$241 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (748)
Room & Suite (310)
Dining (29)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Mica T
14 May 2018|
Answer
Response from Alexandra C | Reviewed this property |
You will need to contact the hotel directly.
0
Votes
Couple46
10 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
6 September 2017|
AnswerShow all 8 answers
Response from Wafto | Reviewed this property |
We got a taxi, cost us $35.
0
Votes
Room Tips
"I was in a room on the 17th floor; decent view"
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"Pick the higher floors and the rooms in the right tower - right of the reception desk."
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"Higher floors offer the best city views."
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"All rooms are good"
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