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BEST WESTERN PLUS Chateau Granville Hotel & Suites

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BEST WESTERN PLUS Chateau Granville Hotel & Suites
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1,111 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chateau Granville Hotel & Suites
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Showing 1,051: English reviews
Orange County, CAlifornia
Reviewed 12 April 2016

We stayed 4-4-16 thru 4-6-16. 3 rooms. Upon arrival their only working elevator quit with people inside it. Their other elevator had been inoperable for many days. We had to use the service elevator until they got the main elevator up and running later that evening. It was very frustrating at times to wait 10 to 15 min for the...

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Helpful?
Thank Sfoflygirl
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback in regard to your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We apologize for not meeting your expectations during your stay with us. One of our elevators is currently out of service, we are working on fixing this elevator. We hope to have this elevator up...

Orange County, CAlifornia
Reviewed 11 April 2016

Main Elevators out of commission during our stay (should have received some type of credit on our bill ) 3 rooms, 2 days. Rooms ample space for the family to spread out. Wifi is horrible, only one person in the room can be on wifi at a time or it doesn't work. Decent location. Though I encourage management to do...

Review collected in partnership with Best Western
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Helpful?
Thank Sfoflygirl
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you found the room to be spacious for your family. Due to an unexpected repair, one of our elevators is out of service. We have tried our best to offer assistance to all...

Reviewed 10 April 2016 via mobile

This is hands down the noisiest hotel I have ever stayed in as far as street noise is concerned. Obviously not something the hotel has any control over-and they do offer complimentary earplugs in the room. Thankfully I travel with white noise so my sleep was probably better with that. Based on that alone I probably would not return to...

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Helpful?
Thank DoubleBisme
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We appreciate you taking the time to write to us about your experience. We apologize that we could not meet all your expectations during your stay with us. We regret to hear that you were disturbed by...

San Clemente
Reviewed 8 April 2016

This is our second stay at the Chateau Granville. The last one was four years ago. They have upgraded the rooms including the windows and balcony doors since, significantly reducing the street noise inside. It is conveniently located near on Granville (a straight shot to the airport) near Granville Island, Yaletown and not too far from the Robson district and...

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Helpful?
Thank CalifBeachBum
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for the kind words in regard to our staff. Being in the heart of downtown there is a certain level of urban activity that takes...

Kamloops, Canada
Reviewed 8 April 2016

The only working elevator was extremely slow. A person should not have to wait 5 minutes and more for an elevator to get to you. Parking fees should be included in room price for 1 vehicle and any extras should be charged accordingly

Review collected in partnership with Best Western
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Helpful?
Thank Taylor P
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Taylor, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We appreciate you taking the time to write to us. We are sorry to hear that we did not meet your expectations during your stay with us. Due to an unexpected repair, we do have one of...

Turin, Italy
Reviewed 8 April 2016

I have been in this hotel on March 2016. The hotel is located practically at walking distance from downtown. The personnel in general are very polite and efficient. The room was large and clean, the bathroom was a regular one, essential. Wifi connection was free and very fast. Laudry service was fast and good. nThe restaurant in the hotel had...

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Helpful?
Thank RobyRamone
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you found your room to be spacious. We are delighted to hear that you were content with the WiFi and the laundry service. We are commended...

Port Orchard, Washington
Reviewed 7 April 2016

We were able to take part of the WA state residents special. If you are from WA state you should check this out. From the moment we arrived we received the very best treatment from every member of the staff. Jonathan, Daniel and Patricia took very good care of our every need. And when they were busy Nicholas [the manager]...

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Helpful?
Thank cb1968
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your positive feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us and you liked the spacious suite with all the amenities. Thank you for the kind words in regard to our team, I will pass...

uk
Reviewed 7 April 2016

Good location but very noisy at night, & area was abundant with homeless people pestering you for money. Offered upgrade as was a memeber of hotel chain but room was SMALLER than the suite we had paid for !!!!

Review collected in partnership with Best Western
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Helpful?
Thank norglishman
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. Being in the heart of downtown there is a certain level of urban activity that takes place. We are however, commended for our proximity to the cities’ attractions, restaurants and public transportation. We are sorry to hear...

Victoria, Canada
Reviewed 6 April 2016

The location is perfect as you can reach the central part of Downtown including Yaletown, which is becoming a hub for a dynamic mix of the dining and entertainment experience these days. The view from the balcony is outstanding as you have a lookout for the downtown area plus the mountains in the backdrop.

Review collected in partnership with Best Western
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Helpful?
Thank Morito O
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us along with the picturesque views from the balcony. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, restaurants...

Victoria, Canada
Reviewed 6 April 2016

First spend the extra money and get the superior double queen with balcony. Lots of room, fantastic beds, fridge, microwave and great view if on Granville side. Make sure you get a high floor, 12th was great. 1204 specifically. Downside (all the clubs are on this street, plus side-you can't hear if you keep the windows shut). Taps in sink...

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1Thank Baxterthetravelguy
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us and the room along with all the amenities and the balcony. Thank you for your feedback in regard to the taps and shower I will...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville St, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: RM421 - RM1,365 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king bed was amazing”
 of 5 bubbles Travellergirl69, 18 Mar 2017 | Read review
“Front facing suites avoid looking over new construction to the back.”
 of 5 bubbles W6034HNdavidg, 5 Mar 2017 | Read review
“Ask for a room on the back away from the street, and away from elevator/ice machine.”
 of 5 bubbles KendallM561, 4 Mar 2017 | Read review
“9th floor great view”
 of 5 bubbles irenedT9523OF, 2 Mar 2017 | Read review
“All rooms have a good view because its angled.”
 of 5 bubbles obeythewang, 1 Mar 2017 | Read review
5 of 5