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The Pinnacle Hotel Harbourfront

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2,742 Reviews from our TripAdvisor Community

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There are newer reviews for The Pinnacle Hotel Harbourfront
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Showing 2,625: English reviews
Edmonds, Washington
Reviewed 4 days ago NEW

Cons: Stayed in room 511. Carpet is very old and visibly frayed by edges. Our room had two beds, a glass top end table and a desk chair. There was no seating other then the beds. Old property. Slow elevators and one out of service. Pros: Staff again was great. Alex checked us in and went out of her way...

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Helpful?
Thank pdinvestigator
Bothell
Reviewed 4 days ago NEW

Good location, staff was all very friendly. Rooms were a little small, but had great views. Pool was not that good. I would recommend signing up for their Rewards Club prior to booking. It's free to join and they give you a nice perk whenever you stay there.

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Thank joegV5892EA
Cairns
Reviewed 5 days ago NEW

If you want a place to stay that is pretty central and close to the water then this is a good place to try. Easy to get around town and good for walking to bars, restaurants and very close to Canada place and access to the sea wall walking area.

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Thank U2293MTandrewf
Hong Kong, China
Reviewed 5 days ago NEW

Dinner celebration for forty people at top floor Vistas was fabulous. We chose the "Capilano" food menu which everyone raved about. The service was friendly, attentive and flexible. We took photos which turned out quite spectacular with the view of the harbour as a backdrop. The car valet and bellman service was excellent and our guests really valued that. Fifteen...

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Thank M3972WKmaryc
Victoria
Reviewed 5 days ago NEW

The hotel is centrally located in downtown Vancouver and it's good value for the price. The room was nice; however, because I like to keep my window open, I moved to a new room due to the noise generated from the HVAC system from across the street. The restaurant is very nice with good food and a pleasant view out...

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Thank Z1033ZNjacqueliner
Vancouver, Canada
Reviewed 5 days ago NEW

The hotel was very clean but it definitely could use some updates. The decor is very tacky and loud. The services was outstanding though and everything was very clean. Enjoyed happy hour at PB2. Would return if the price was right.

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Thank shelleym570
Whitehorse
Reviewed 6 days ago NEW

It was a good location, but a lot was outdated, and for our stay the hot tub was broken. Food was also really expensive at P2J compared to other places around the area. It was easy to check in but we ended up going through the back doors all the time which takes you through the side of the restaurant....

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Thank 85heatherj
PinnacleHotelManager, Director of Front Office at The Pinnacle Hotel Harbourfront, responded to this review

Dear 85heather, Thank you for taking the time to post your review following your recent stay with us. We are happy that you found our location to be convenient. We are currently working on updating our hot tub, I am sorry that it was unavailable for use during your stay. Thank you for your feedback about our restaurant, we aim...

Surrey, Canada
Reviewed 6 days ago NEW

Great location. Easy and friendly check in. Room was clean and spacious. A little run down (paint chipping) but overall very nice and great value. I would definitely stay here again and recommend to anyone.

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Thank N4486UKjennifers
Portland, Oregon
Reviewed 1 week ago NEW

The hotel was excellent and the staff was very friendly. I would definitely recommend this hotel to any of my friends. Hope to come back to Vancouver and would love to stay at this hotel again. Good price and great view

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Thank X2167DYkristin
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Guest, Thank you for taking the time to leave us this review, and for recommending us to your friends. We would love to welcome you back in the future! Warm Regards, Pinnacle Harbourfront Management

Reviewed 1 week ago via mobile

The price is to much for what the hotel is actually like. We are not from the "big city" so we did not know that it was an extra $30.00 a day on top of your daily rate to park your car. Plus upon our arrival at 3:00pm (check in time) our room was not ready due to house keeping....

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Thank Jessie H
kchristians0n, Public Relations Manager at The Pinnacle Hotel Harbourfront, responded to this review

Dear Jessie, Thank you for taking the time to leave your review. We apologize for your experience with your check-in. It is certainly something that happens often, but that evening we had a large number of unexpected late departures, which we realize is not your fault. Upon registering your car with the hotel, the daily parking rate with in and...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and a breathtaking view of Coal Harbour and the city, the Pinnacle Hotel Harbourfront welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom provides a well-designed harbourfront escape, with locally inspired, full-service amenities and personalized service for your stay in Vancouver. ... more   less 

Additional Information about The Pinnacle Hotel Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: RM656 - RM2,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pinnacle Hotel Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from The Pinnacle Hotel Harbourfront staff and other travellers.
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Questions? Get answers from The Pinnacle Hotel Harbourfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking harbour”
agn610, 21 Apr 2017 | Read review
“Pay a little extra and get a good view.”
  • Nice view even if the weather is far from perfect.
mikaelranggard, 16 Apr 2017 | Read review
“Try to get a room on facing Stanley Park and the water. Great views!”
RandyVantastic, 12 Apr 2017 | Read review
“Worth the money to book a harbor view room, but recommend a floor 5 or higher”
lig24, 5 Apr 2017 | Read review
“If you can, get a harbor view room!”
923caitlinn, 1 Apr 2017 | Read review
5 of 5