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Sylvia Hotel

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1,261 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
Santa Monica, California
Reviewed 6 days ago NEW

The location is great and we loved our initial stay which was for 2 nights. Staff was friendly and helpful. We had an updated room- remodeled bathroom, new pillow top mattress, etc. We enjoyed two meals in the restaurant and the food and service were excellent. However, when we returned later the same week for 1 more night we were...

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Helpful?
1Thank Sonya S
Missoula, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016

The very best element of this hotel is the staff. Front desk staff, housekeepers, and the bell man all went out of their way to help in their roles as hosts. When we asked about taking the bus, the desk staff gave us a hotel-produced map with color-coded bus lines marked for different destinations and told us about fares. When...

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2Thank A_Saunterer
About Hotel's Favourite Review
Ross D, General Manager at Sylvia Hotel, responded to this review

I read all the reviews and reply to them all, I really enjoyed reading this review as the General Manager, it reads like a report card to me on how every department touches every guest and how important it is all along the way. Thank-you for taking the time to write your review and being as detailed as you where....

Portland, Oregon
Reviewed 2 weeks ago via mobile

The heritage of the Sylvia hotel alone was worth staying there. The staff was attentive, friendly, and very gracious. We can't say enough about the staff, especially the security guard, Marvin. He went out of his way to make our stay wonderful. We went for a quick family vacation to Vancouver. The Sylvia is within walking distance of great food...

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Thank Christina S
Ross D, General Manager at Sylvia Hotel, responded to this review

Thank-you for your comments about your stay with us. I will pass along your thanks to Marvin (I know he appreciate it). I agree with you the staff all work hard to exceed every guests expectation, I was so happy to read that you noticed their efforts. The location is often mentioned for the convenience of the park and access...

Mississauga, Canada
Reviewed 2 weeks ago

My friend and I stayed at the Sylvia the end of September for three days/nights. Bus ride from the airport was approximately 40 min. The Sylvia is located across the street from the beach and park at English Bay. The view was gorgeous; we enjoyed walking along the pedestrian path, taking pictures of the beautiful sunsets over the water. There...

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Thank bonick
Ross D, General Manager at Sylvia Hotel, responded to this review

Thank-you for writing a review, I enjoyed reading your comments. I know that other travellers will enjoy all the information about the hotel and surrounding area. I appreciate your comments about the staff and the service you received while staying with us. I hope on your next visit you will take the time to have a meal in the lounge...

Pemberton, Canada
Reviewed 2 weeks ago via mobile

When we go to Vancouver we always stay at the Sylvia- the location is incredible, the windows open, they have parking and the rooms are spacious. There is variety in the space- always a unique room and it is comfortable, not a boring box. The restaurant is great and the hotel is surrounded by food from around the world. Best...

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Thank plentyofwonder
Ross D, General Manager at Sylvia Hotel, responded to this review

Yes we do have many different room sizes and shapes and I agree with you that our hotel is unique. Our location is often mentioned as it is one of the best in Vancouver. We appreciate your business and hope that we will continue to earn your loyalty. Thank-you for staying with us.

Brisbane, Australia
Reviewed 3 weeks ago

This hotel came highly recommended for its comfort convenience and a quiet charm. It exceeded my expectations in every department. The location is perfect with the beautiful English Bay literally across the road and walking distance to the city (if you are fit) Shopping, restaurants and coffee bars all close by. A bus stop 200 metres away was ideal to...

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Thank Tony C
Ross D, General Manager at Sylvia Hotel, responded to this review

I really enjoyed reading your review, you covered off items that are important to most travellers and it was very informative, so thank-you for taking the time to write a review on this site. It is always great to hear from guests and that have stayed with us for the first time. Our staff work so hared to exceed every...

Orillia, Canada
Reviewed 3 weeks ago

we just spent 8 nights at the Sylvia. We're from Ontario and were visiting our daughter who lives about 5 minutes away from the hotel. Just as other reviewers have said, this is an older hotel that is charming with friendly staff and a wonderful location on English Bay . We ate breakfast at the restaurant most days and that...

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Thank travelinnana15
Ross D, General Manager at Sylvia Hotel, responded to this review

I am so happy to read that you were able to spend 8 days with family while staying with us. Thank-you for your comments. I have always said that every hotel has four walls and beds but the service you receive will keep you coming back year after year. I appreciate the hard work of the staff. I agree with...

Halifax, Canada
Reviewed 3 weeks ago via mobile

The Sylvia is ...hard to describe. The rooms(we had a pretty basic queen room) are nothing fancy but clean, kept clean and more than adequate. There is something so charming about the Sylvia that is hard to quantify- friendly staff? Dogs in the foyer? Views of English Bay and immediate access to Stanley park? I don't know. All I know...

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1Thank Fatima1958
Ross D, General Manager at Sylvia Hotel, responded to this review

'Vintage charm" a great header, thank-you for taking the time to write a review and post your comments. Yes we are Pet friendly and do not charge extra for pets. The views the service and location are favorites for locals and guests alike. Thank-you for your loyalty and we look forward to your next visit.

Montanita, Ecuador
Reviewed 3 weeks ago

Beautiful building right across from the beach and close to Stanley Park.The rooms aren't quite what you could get at a new hotel, and the water pressure leaves something to be desired but that is to be expected when staying somewhere that feels like it comes from an earlier time.

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Thank T_Geisel
Ross D, General Manager at Sylvia Hotel, responded to this review

Thank-you for your comments, I will look into your comment about the water pressure and this is not something I have heard before. We are a heritage site hotel that is over 104 years old and right on English Bay. I hope we will be able to serve you again on your next trip to Vancouver.

Canada
Reviewed 3 weeks ago

I have stayed at the Sylvia Hotel many times, usually with friends, and have quite enjoyed it. This time, I came alone for a two-day break and even upgraded to a suite. I had trouble with the Internet always disconnecting the first night I was there and the TV was fuzzy. I called the desk and someone came up. He...

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Helpful?
Thank allonsyCanada
Ross D, General Manager at Sylvia Hotel, responded to this review

I am sorry that you did not enjoy your stay with us on this trip. I did not get the message that you wanted me to call you and I am sorry for that and will address that with the front desk team. We work very hard to exceed every guests expectation and in your case we did not hit...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Sylvia Hotel

Address: 1154 Gilford St., Vancouver, British Columbia V6G 2P6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: RM443 - RM944 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sylvia Hotel 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sylvia Hotel Vancouver
Hotel Style:
#33 Family Hotel in Vancouver
#33 Romantic Hotel in Vancouver
#46 Business Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Sylvia Hotel staff and other travellers.
17 questions
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Questions? Get answers from Sylvia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would request a room that has been remodeled with an upgraded mattress.”
 of 5 bubbles 989sonyas, 30 Nov 2016 | Read review
“Rooms facing the English Bay have wonderful views.”
 of 5 bubbles 977tonyc, 15 Nov 2016 | Read review
“top floor is good.”
 of 5 bubbles JonR212, 2 Nov 2016 | Read review
“All the rooms we had were acceptable!”
 of 5 bubbles snowbank22, 1 Nov 2016 | Read review
“Higher rooms avoid the street traffic noise, especially on weekends.”
 of 5 bubbles Lopez_Lady, 1 Nov 2016 | Read review
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