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Sandman Hotel Vancouver City Centre

1,340 reviews
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Traveller (284)
Room & Suite (139)
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Overview
  • Excellent9%
  • Very good38%
  • Average30%
  • Poor14%
  • Terrible9%
Travellers talk about
“corporate tower”(24 reviews)
“shark bar”(16 reviews)
“rogers arena”(68 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,340)Write a Review
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11 - 15 of 1,165 reviews
Reviewed 4 January 2018

Well...the reviews were not stellar, but we were transferred to the Sandman after a flood at the YWCA Hotel, so we didn't have time to investigate other options and decided to just go with it. The staff at the Sandman were pleasant and helpful, and...More

1  Thank Pentys
Response from sandvan, General Manager at Sandman Hotel Vancouver City CentreResponded 12 January 2018

Hello Pentys, Thank you for taking the time to review us. I am pleased you had a pleasant stay. I also appreciate your suggestions as feedback from our guests help us continue to improve our product and services. We hope you will consider us again...More

Reviewed 3 January 2018

I was given a key to a room already in use and walked in on someone sleeping. This could have been dangerous if I didn't run out quickly. The hotel had lots of drunk people in it. The room could be updated as well.More

Thank Nosytnosyt
Response from sandvan, General Manager at Sandman Hotel Vancouver City CentreResponded 4 January 2018

Hello Nosytnosyt, Thank you for reviewing us. I am surprised and disappointed to learn that you were issued a key to an occupied room. Please accept my sincere apology for this error and please be assured this has been reviewed with our team. Should you...More

Reviewed 3 January 2018

I stayed at this hotel over a two pre-booked visits in November and if I hadn't had the second booking then I would have gone elsewhere. It didn't start of well when I arrived at the Vancouver airport and called them to let them know...More

Thank Jen W
Response from sandvan, General Manager at Sandman Hotel Vancouver City CentreResponded 4 January 2018

Hello Jen W, Thank you for taking the time to review us. I am disappointed to learn you encountered such challenges during your visit. Please accept my apology for the inconvenience this may have caused. I certainly agree that a guest should not have to...More

Reviewed 30 December 2017

Will not take my check in date and therefore no price or reservation available. Haved stayed here a few times over the years and find it very central and all that is required for a comfortable stay. The airport location is also excellent - if...More

1  Thank Kenneth C
Response from sandvan, General Manager at Sandman Hotel Vancouver City CentreResponded 4 January 2018

Hello Kenneth C, Thank you for reviewing us. I am sorry you experienced difficulties making a reservation online. Without knowing which site you accessed, I am unable to clarify with certainty. Often it is due to the hotel being sold out on that date. Should...More

Reviewed 19 December 2017 via mobile

Arrived early from out of town, they were nice enough to get us an early check in. The room was clean, nothing special. Nice having the choice of two bars attached and a family restaurant. Have a separate smoking section as well.

Thank Trevor S
Response from sandvan, General Manager at Sandman Hotel Vancouver City CentreResponded 4 January 2018

Hello Trevor S, Thank you for reviewing us. I am pleased you enjoyed your stay. We hope to welcome you back in the near future. Sylvia Jung General Manager

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$106 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (284)
Room & Suite (139)
Dining (9)
Pool & Beach (1)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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Anne W
21 September 2017|
AnswerShow all 11 answers
Response from tretzingermd | Reviewed this property |
As I recall, about $35.00 (Canadian Dollars) which includes the tip.
1
Vote
Lillian Y
16 September 2017|
AnswerShow all 10 answers
Response from Phil J | Reviewed this property |
The hotel is very close to the cruise terminal. My wife is in a wheelchair and we decided to walk rather than wait for an accessible taxi. It took less than 15 minutes and is all down hill.
1
Vote
Adina M
4 September 2017|
AnswerShow all 2 answers
Response from Koverton | Reviewed this property |
Probably not- give them a call though!
0
Votes
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Room Tips
"This is an area with street noise from Georgia Street but it's worth it for the mountain views."
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"The tower is more modern"
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"we had a corner room that offered great views of the city. Windows were entire length of the walls."
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"Parking is CAD $23 per night."
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