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La Grande Residence at the Sutton Place Hotel

Traveller (134)
Room & Suite (78)
Dining (10)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS

Location

Full view
Neighbourhood
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
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292Reviews
168Photos
9Q+A
68Room tips
Traveller rating
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Popular mentions
Perfect location for a fun weekend in Vancouver near the Robson Street shopping district. Our room was a one bedroom suite and and we took full advantage of the kitchen and had a home cooked steak dinner and again enjoying a nice breakfast at our leisure. We had a third floor
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Response from navid-sariolghalam, General Manager at La Grande Residence at the Sutton Place Hotel
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your recent stay experience at the Sutton Place Hotel Vancouver. We are pleased to hear that you had an enjoyable stay with us. Fellow travelers will benefit from reading genuine reviews like yours when considering their accommodation needs. We look forward to welcoming you back soon for another memorable stay.
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Great location - we used to live a block away and booked the hotel for this exact reason. Close to downtown and transit, and all our ’familiar’ pads. Service fluctuated between amazing and ok. We were able to ask for a highchair and crib in advance by calling the hotel, but
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Response from Hotel-GM845, General Manager at La Grande Residence at the Sutton Place Hotel
Responded 4 weeks ago
Dear Guest, Thank you for staying at La Grande Residence and for taking the time to share your recent stay experience. We regret to learn that your experience was less than perfect. We value your feedback as it helps us to focus on improving the areas that you mentioned. We are in process of modernizing our guest elevators, we are sorry for any inconvenience you were caused and hope to have your understanding. Once again, thank you for your valuable feedback. We pride ourselves in service excellence and we are committed to providing a comfortable stay for our guests. We hope that you will allow us the opportunity to show you that your recent experiences were certainly not representative of the standards that we strive to maintain and hope you will reconsider visiting us again for a much better experience.
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An excellent centrally located hotel - it is part of the Sutton Place Hotel. We had a two bedroom apartment with a full kitchen, a bathroom and a second seperate toilet off one of the bedrooms. Each room has a queen sized bed and there is a pull out lounge in the living area.
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Response from Navid S, General Manager at La Grande Residence at the Sutton Place Hotel
Responded 12 Dec 2018
Dear Guest, Thank you for your kind review and letting us know how much you enjoyed your stay in our spacious 2-bedroom suite at La Grande Residence! We look forward to welcoming you again soon.
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The location of this hotel is very central to many downtown Vancouver attractions and shopping. The two bedroom suite is super spacious. The king bed was really uncomfortable but this wouldn't prevent us from staying here again (just request a different suite). Amenities include
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Response from Navid S, General Manager at La Grande Residence at the Sutton Place Hotel
Responded 18 Nov 2018
Dear Guest, Thank you for sharing your recent stay experience in La Grande Residence at The Sutton Place Hotel Vancouver. Please consider our value-added Savour Sutton Promotion includes parking and wifi or other hotel benefits for your future visits. We look forward to welcoming you back soon.
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We stayed here for two nights and really enjoyed the hotel and its location. Room was clean and well presented and the staff friendly and accommodating . It was a busy hotel though and we found it a little noisy but it was also a very busy time of the year.
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Response from Navid S, General Manager at La Grande Residence at the Sutton Place Hotel
Responded 18 Sep 2018
Dear Guest, Thank you for taking time to share your recent stay experience at the Sutton Place Hotel Vancouver. We are glad to hear that your stay with us was a memorable one and we appreciate your kind words for our associates. We look forward to welcoming you back soon.
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Living room
Vue du balcon
Séjour
Short
Grand lit ok
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12345616
Thank you for your inquiry, all our one bedroom residences suites are furnished with a king size bed. In addition we also provide a queen size pull out sofabed in the living room. Please let us know if we can be of any further assistance. Regards
0 votes
If they have a room open, you can usually get in right away, but typically the rooms aren't available until 3-4 pm. You can leave your luggage with them until your room is ready. The foyer and and reception area is large with ample, very comfortable seating if you want to sit.
1 vote
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If I remember correctly, there is a daily fee to use the wifi, but I'm not positive.
0 votes
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No - everyone takes a standard taxi cab, which run all the time from the hotel down Burrard Street to Canada Place Cruise Terminal. The taxi drivers know exactly where to take you for luggage drop and check-in, it is an underground area below street level,and they drive you right up to it. The hotel will get you a taxi in less than one minute.
0 votes
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Hello mountain mama k, We do have an underground parking lot. Guests have the option of self parking or using our valet service - both are available at the cost of $39.50 per night. Your premium one bedroom suites has one king bed along with a sofa bed in the living room. Thank you, Rahul M.
0 votes
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12
"Rooms on the street can get noisy due to proximity of hospital"
"higher floor"
"Great downtown location with spacious modern suites"
"Avoid the "sofa bed""
"To get a remodeled suite or room, you need to book "deluxe""
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12345614
PRICE RANGE
US$190 - US$557 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaVancouverWest EndRobson StreetCentral
NUMBER OF ROOMS
164
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