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La Grande Residence at the Sutton Place Hotel

272 reviews
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Traveller (112)
Room & Suite (74)
Dining (9)
Overview
  • Excellent55%
  • Very good30%
  • Average12%
  • Poor1%
  • Terrible2%
Travellers talk about
“iga market”(9 reviews)
“living room”(23 reviews)
“robson street”(29 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
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Reviews (272)Write a Review
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All reviewsiga marketliving roomrobson streetone bedroom apartmentwine storemodern kitchenfull kitchenon a daily basisgreat kitchendoor menconcierge staffcorporate rateper daylaundry facilitiesinternet connectionstanley parknespresso machine
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101 - 105 of 255 reviews
Reviewed 26 October 2014

Stayed at the Hotel with my wife, we each had business meetings. Reservation was accurate, check in fast, bellhop delivered bags. Room was very quiet - no noise from hallway. Great bed, lots of plug ins, free wifi, good lights for reading. Room service breakfast...More

Thank Donald S
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 29 October 2014

Dear guest, Thank you for choosing to stay at The Sutton Place Hotel, it is wonderful to receive such a nice feedback. We are glad that you enjoyed your dining experience at The Boulevard Kitchen and Oyster Bar. We value your business and look forward...More

Reviewed 22 October 2014

The hotel has a perfect location, close to Robson Street, the Art Museum, Organic Food Mart and a big wine store, and it's within a walking distance to the water and Stanley Park. The rooms are okay, nothing "grand", but we had everything we needed....More

Thank Jane S
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 29 October 2014

Dear Guest, Thank you for sharing your feedback following your recent stay. We are glad that you enjoyed the location and amenities of the hotel. We apologize for the shortcomings you experienced with the housekeeping and will share with the room attendants for improvement. Regarding...More

Reviewed 28 September 2014

We stayed at the residence in the Sutton place Hotel for 11 nights and it was fantastic! We asked to be upgraded to a newly refurbished modern suite. These are located between floors 3-8. This is worth while as all the appliances were new and...More

Thank Ed M
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 October 2014

Dear Guest, We appreciate your business and glad to learn that you had an enjoyable stay with us. We value your business and look forward to welcoming you back so you can again experience our exceptional service with first-class amenities in our beautiful city. Thank...More

Reviewed 20 September 2014 via mobile

Stayed twice for a total of six nights September 2014 in a very comfortable and well equipped newly furnished Apartment with a balcony. Laundry facilities. Spa. etc. The Sutton Place Wine Merchant was located next door which was next to a grocery market. Minutes to...More

Thank Jenny H
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 7 October 2014

Dear Guest, Thank you for your review. We appreciate your feedback and glad that you enjoyed your stay in our newly furnished suite - La Grande Residence features 164 spacious apartment with fully equipped kitchenettes. We are certainly centrally situated in the heart of downtown...More

Reviewed 10 September 2014

Check in relatively painless and the rooms were nice and well equiped. View over downtown was nice. Spent a lot of time in the conference rooms and the staff catered to us very well. Morning breakfast buffet was great and the service fantastic but not...More

Thank DennisBetz
Response from Navid S, General Manager at La Grande Residence at the Sutton Place HotelResponded 13 September 2014

Dear Guest, Thank you for sharing your review. I am pleased to learn that you enjoyed the location and the buffet breakfast in our corporate lounge. We thank you for choosing The Sutton Place Hotel and look forward to hosting your next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Conference Facilities
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$226 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Vancouver
#28 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$226 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Vancouver
#28 Luxury Hotel in Vancouver
#30 Family Hotel in Vancouver
#44 Romantic Hotel in Vancouver
#50 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (112)
Room & Suite (74)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
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valbrad2017
18 March 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If they have a room open, you can usually get in right away, but typically the rooms aren't available until 3-4 pm. You can leave your luggage with them until your room is ready. The foyer and and reception area is large... More
1
Vote
Nak1buster
28 February 2017|
AnswerShow all 2 answers
Response from thundergirly | Reviewed this property |
If I remember correctly, there is a daily fee to use the wifi, but I'm not positive.
0
Votes
rmbarrett7
13 February 2017|
AnswerShow all 2 answers
Response from Hornpipe | Reviewed this property |
No - everyone takes a standard taxi cab, which run all the time from the hotel down Burrard Street to Canada Place Cruise Terminal. The taxi drivers know exactly where to take you for luggage drop and check-in, it is an... More
0
Votes
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123
Room Tips
"Small criticism--We were near the local fire station; I'd recommend getting a suite on the other side if..."
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"Hotel is quite close to a hospital and has alot of sirens at night so choose a high floor"
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"Higher room- don't accept first floor"
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"For a fast and fairly priced breakfast, do the cold buffet in the separate dining area. Much quieter and gets..."
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