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The Fairmont Empress

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US$180
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US$274
US$169
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Traveller (1972)
Room & Suite (718)
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Certificate of Excellence
Overview
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721 Government Street, Victoria, British Columbia V8W 1W5 Canada See on map
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from The Fairmont Empress
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,495)
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4,241 results
Traveller rating
2,289
1,077
500
246
129
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LanguageEnglish
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2,289
1,077
500
246
129
Show reviews that mention
All reviews bengal lounge high tea gold floor bengal room president's club tea room ceiling fan old world beautiful hotel air conditioning scones harbour view butchart gardens british columbia parliament building visiting victoria empress
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1 - 5 of 4,241 reviews
Reviewed 2 days ago

I remember the Fairmont Empress from my childhood and I was excited to stay there again. Given my experience, I would never recommend this property or brand. The general problems are: 1) The rooms are terribly noisy. I don't think there is much that can...More

Date of stay: December 2018
Thank SarahG827
Hotel's Favourite
Reviewed 24 August 2018

We stayed at The Fairmont Empress and thoroughly enjoyed our stay. It is located right on the Inner Harbour in Victoria and most of the best places to see are within walking distance from the hotel. The biggest attraction of course is Butchart Gardens, and...More

Date of stay: August 2018
1  Thank Steve C
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 26 August 2018

Thank you for your review of the Empress. I was very happy to read that you enjoyed the hotel's location on the harbor. I have to agree that it does make exploring the city of Victoria very easy and I am pleased that you were...More

Reviewed 3 days ago

I worked at this hotel in the sixties spent my honeymoon there have been back several times and it is just as wonderful as it was in the sixties I could tell you all about this great hotel and the history behind it to the...More

Date of stay: June 2018
Thank Bill A
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded yesterday

Thank you for the lovely feedback and comments. How wonderful to read that you were a member of our staff in the sixties. We are very proud of our beautiful iconic property. We look forward to your return in the summer. Kind regards, Indu Brar...More

Reviewed 3 days ago via mobile

We took our children to The empress in Victoria Canada. It was beautiful, the hotel was gorgeous. Totally worth what you pay for. We made reservations to have the tea and it was so beautiful. The food was a bit different than what we are...More

Date of stay: December 2018
Thank elenaf00001
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 2 days ago

Thank you very much for the wonderful feedback. We are so pleased that your family had an enjoyable and look forward to your next visit. Kind regards, Indu Brar General Manager

Reviewed 3 days ago

During mid-December, my son hosted me for a milestone birthday holiday at the Empress. Greeted and welcomed into the holiday festooned Lobby. Checked in and learned that wi-fi is an additional charge. Both my son and I were taken aback. Never have either of us...More

Date of stay: December 2018
Thank LadyPLB
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 2 days ago

Thank you for providing your valued feedback. Our apologies for any noise you encountered from the City doing roadwork beside the hotel. Our wifi is complimentary for our Le Club Accor guests. This is a complimentary loyalty sign up program providing many benefits for its...More

View more reviews
About
Description
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with More an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$201 - US$420 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$201 - US$420 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Photos
Traveller (1,972)
Room & Suite (718)
Dining (177)
Pool & Beach (14)
Amenities (56)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 3,177 nearby restaurants
10 Acres Kitchen
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Q at The Empress
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Nearby AttractionsSee all 1,723 nearby attractions
Inner Harbour
4,894 reviews
.09 km away
Victoria Pier
274 reviews
.17 km away
Victoria Bug Zoo
786 reviews
.16 km away
Miniature World
1,019 reviews
.08 km away
Questions & Answers
Ask a question
vegetarian-girl
23 December 2018|
AnswerShow all 3 answers
Response from donna m | Reviewed this property |
Call the hotel and speak with the concierrge. They will be able to direct you.
0
Votes
MartiS656
11 July 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
MartiS656
11 July 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
Room Tips
"We were on the third floor in a corner room. Lovely view - after the construction is completed."
LadyPLB
3 days ago
Read review
"Front rooms have harbor views but you pay for that."
manders2016
1 week ago
Read review
"Higher floors seem to be quieter than others. Room away from Harbour View rooms are quieter."
Raq19
6 Nov 2018
Read review
"Go for the Gold Rooms!"
Jojonellie
3 Nov 2018
Read review
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