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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
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    06/08/2017 07/08/2017
    US$358
    US$359
    US$359
    Traveller (1442)
    Room & Suite (538)
    Dining (134)
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (323 reviews)
    “high tea” (352 reviews)
    “afternoon tea” (333 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Special Offer: Sleep & Steep
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    Hotel Grand Pacific
    2,027 reviews
    #14 of 49 hotels in Victoria
     
    Magnolia Hotel And Spa
    2,703 reviews
    #2 of 49 hotels in Victoria
     
    Abigail's Hotel
    1,031 reviews
    #1 of 49 hotels in Victoria
     
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,512 reviews
    #8 of 49 hotels in Victoria
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,609)
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    There are newer reviews for The Fairmont Empress
    See the most recent reviews

    1,091 - 1,095 of 3,398 reviews

    Reviewed 17 August 2015

    We stayed at the hotel from Aug 12 to 14 --2015. The room we had (358) was old that when we used the iron the breaker blew.. that was the only thing plugged ,, took 15 minutes for the lights to come on -- left...More

    Thank Silas M
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 18 August 2015

    Dear Valued Guest, Thank you for taking the time to share your feedback. I am sorry to hear that your stay was not as memorable as we would like. We strive to provide the best experience and customer service that guests have come to expect...More

    Reviewed 17 August 2015

    Had a great stay ay the Fairmont Empress! Victoria is a beautiful city. Stayed in the Gold floor room 468. Room amazing and the Gold breakfast was amazing. Definitely worth the price. Yes it is pricey....but it is The Empress! Tea was great; Bengal lounge...More

    1  Thank Amy K
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 18 August 2015

    Dear Amy, Thank you for taking the time to write your lovely review on Tripadvisor regarding your recent stay with us on Fairmont Gold. It was great to also read that you enjoyed our Afternoon Tea experience as well as our famous Bengal Lounge. The...More

    Reviewed 17 August 2015 via mobile

    My spouse and I stayed for three nights in July in a Gold Suite. We were splurging a bit since it was our anniversary, but I can't imagine staying here without staying on the Gold Suite floor (2nd floor). It has its own check-in and...More

    Thank PMOster
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 18 August 2015

    Dear Valued Guests, Thank you for taking the time to write such a great review on Tripadvisor of your recent stay with us. I am so happy to hear that you had such a wonderful Anniversary staying on our Fairmont Gold floor. I am pleased...More

    Reviewed 17 August 2015

    After our nightcap in the lounge , upon existing a mouse ram across the floor.. Since all the kitchen are in the close fasinity, we were not impressed with seeing this little critter running around.. As well the beds are getting to old and the...More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Joyce M
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 18 August 2015

    Dear Joyce, Thank you for taking the time to share your feedback. I am sorry to hear that your stay was not as memorable as we would like. We strive to provide the best experience and customer service that guests have come to expect of...More

    Reviewed 16 August 2015

    We did the tourist thing and had high tea here,a tradition in this city. It may be seen as a tourist thing,but what the heck we are tourists. It's not cheap,$63,but a steal compared to the Brown hotel in London. Service was very good,you get...More

    Thank J F
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 18 August 2015

    Dear Valued Guests, Thank you for taking the time to write such a great review on Tripadvisor of your recent stay with us. It’s wonderful that you were able to enjoy our Afternoon Tea experience, and I am so pleased to read that the service...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$295 - US$509 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #7 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Fairmont Hotels, Hotels.com, TripOnline SA, Ctrip TA, Priceline, Cheap Tickets, Hotwire, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
    Add Photo Photos
    Traveller (1442)
    Room & Suite (538)
    Dining (134)
    Pool & Beach (8)
    Hotel & Grounds (962)
    Bathroom (48)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Janiegrannie
    9 July 2017|
    AnswerShow all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    1
    Vote
    seesophie1
    18 May 2017|
    AnswerShow all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    2
    Votes
    Kassie O
    15 May 2017|
    AnswerShow all 5 answers
    Response from CJQLD | Reviewed this property |
    Definitely not
    0
    Votes
    Room Tips
    "Choose a Harbour View room, you won't regret it!"
    Read review
    "Harbour views"
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    "If you must stay here be sure and get a harbor view room."
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    "Ask for a harbor view."
    Read review
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