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BEST WESTERN PLUS Carlton Plaza Hotel

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#18 of 53 Hotels in Victoria
Certificate of Excellence
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1,001 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Reviewed 3 days ago NEW

Stayed here for one night in November and everything was great. The room had all of the amenities you could need and was fairly modern. Service was top notch and they text you during your stay to ensure everything is going well which is a nice touch! Perfect location in downtown Victoria, and would for sure stay here again. Side...

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Helpful?
Thank Blueberrii
Sooke, Canada
Reviewed 3 days ago NEW

Service at this downtown B.W. is great, being very friendly and helpful. The room, 2 dble beds, was smallish but very comfortable, and in spite of the street, very quiet by early evening. Very good restaurants are within easy walking distance, as is a theater (MacPherson Playhouse) if you are interested. The central location is a plus. The valet parking...

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Thank GarthGil
Norman Wells, NT
Reviewed 5 days ago NEW

The front desk staff were probably the nicest hotel staff I have ever encountered! They upgraded my room for free, since we had 4 people at the last minute but thought we were only going to have three. After we got into the room, I received text messages asking how the room was so far and if I needed anything...

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Thank nicnacker
Okanagan, B.C.
Reviewed 1 week ago

Stayed 3 nights in November while in Victoria for medical reasons. Arrived very early at 8:30 a.m. and was immediately given our room. YEAH! Requested a quiet room and was given a room on the 5th room facing Johnston street. Being higher up does help with street noise but it is an old building and the noise was very evident....

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1Thank MissyGryphon
Vancouver, British Columbia
Reviewed 1 week ago

Good hotel, close to everything, could be the problem with parking in peak hours. I have been staying in different rooms but those one with kitchenette are the best. Stuff is super friendly and you can get bikes for 3 hours for free.

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Thank 993draganche
Reviewed 2 weeks ago via mobile

Excellent customer service friendly staff great rooms and location. Staff was always helpful abswering questions regarding the area and checkin and chekout process was smooth and easy. Overall best bang for your buck!

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Thank Sridhar M
Calgary, Alberta
Reviewed 2 weeks ago

This hotel is awesome. Great location you can walk to everything downtown. The staff is amazing and look after you. The beds are comfy and soft. Rooms are clean and well looked after. Would stay here again.

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Thank galaxy_is
Boyne City, Michigan
Reviewed 2 weeks ago

Centrally located in downtown Victoria, this hotel is well appointed, comfortable and secure. The best part of our stay was the interaction with the staff, all of whom were extraordinarily courteous, friendly and willing to help. We'd definitely stay here again!

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Thank Nancy G
Edmonton, Canada
Reviewed 2 weeks ago

For a Best Friend getaway this was by far the best vacation ever. It started with a memorable greeting at the front desk and it never stopped. We received a free upgrade to start. The room was perfect! The location of the hotel was right in the heart of what we were hoping to take in and experience. We walked...

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Thank 472ginar
Brisbane, Australia
Reviewed 2 weeks ago

This Hotel came well recommended and I am happy to say it exceeded all expectations through its central location, helpful friendly staff, spotless rooms and excellent 'extended stay' rates. In the same street and just around the corner are numerous good value restaurants. We stayed 10 days and were sorry to leave. Comfortable and cosy with a kitchen, lounge and...

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Thank Tony C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: RM367 - RM828 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Best Western Victoria
Victoria Best Western
Hotel Style:
#12 Business Hotel in Victoria
#18 Family Hotel in Victoria
#23 Romantic Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Carlton Plaza Hotel staff and other travellers.
10 questions
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over a year ago
West Linn, Oregon
over a year ago
Kalispell
2 months ago
Centereach, New York

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Questions? Get answers from BEST WESTERN PLUS Carlton Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Johnson Street have views over the city to the mountains. A room at the end of a corridor away from lifts are quieter.”
  • Late afternoon from our room
 of 5 bubbles 977tonyc, 19 Nov 2016 | Read review
“Just one block from the center of activity; 8 blocks to Empress Hotel.”
 of 5 bubbles PeterGunnOne, 15 Nov 2016 | Read review
“ask for back of hotel or a high floor”
 of 5 bubbles paulcU2272BY, 19 Oct 2016 | Read review
“If you are driving use the valet, its worth the price.”
 of 5 bubbles 164dons, 16 Oct 2016 | Read review
“Rooms on the back are quiet. If you are staying a while and want to cook, the suites are great.”
 of 5 bubbles Capnhi9er, 16 Sep 2016 | Read review
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