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27/08/2017 28/08/2017
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    Best Western Plus Carlton Plaza Hotel

    642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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    27/08/2017 28/08/2017
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    US$149
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    Traveller (133)
    Room & Suite (219)
    Dining (26)
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    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (107 reviews)
    “valet service” (54 reviews)
    “london tube” (17 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    Harbour Towers Hotel & Suites
    1,889 reviews
    #22 of 49 hotels in Victoria
     
    Inn at Laurel Point
    2,058 reviews
    #11 of 49 hotels in Victoria
     
    Hotel Rialto
    1,490 reviews
    #6 of 49 hotels in Victoria
     
    Victoria Regent Hotel
    1,345 reviews
    #4 of 49 hotels in Victoria
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,105)
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    There are newer reviews for Best Western Plus Carlton Plaza Hotel
    See the most recent reviews

    371 - 375 of 1,045 reviews

    Reviewed 18 June 2015

    This hotel has small, but comfortable rooms - we were only there for one night, but found everything adequate and clean. The location was a big plus - it was in walking distance for just about anywhere we wanted to go.More

    Thank Masit888
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 23 June 2015

    Thank you for reviewing our hotel, Masit888. We’re glad that you found the room comfortable and clean. We do have an excellent housekeeping staff that does a great job of making sure every room is professionally cleaned and welcoming for every guest. Thank you for...More

    Reviewed 18 June 2015

    We really enjoyed staying here - our room was upgraded so we had a small loungeroom and kitchen, which was handy to make yourself a quick breakfast. This was great to relax after being out during the day. Staff were very attentive, fast wi fi...More

    Thank Swanee59
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 23 June 2015

    Thank you for taking the time to review our hotel, Swanee59. We’re glad that you enjoyed your stay with us. I hope you did get a chance to use the bikes, which are free to rent for three hours. Guests find it is a great...More

    Reviewed 17 June 2015

    The location is both the best and worst thing about this hotel. It is walking distance to many attractions but is in a neighborhood that is not comfortable to walk in at night. There were homeless people outside making noise late at night. For security,...More

    Thank Capnhi9er
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 19 June 2015

    First of all, thank you to the writer for this review of our property. All residence of Victoria are saddened by the number of homeless in our city. There are numerous factors involved and many great people trying to assist in reducing the issue. Sadly,...More

    Reviewed 17 June 2015

    Staff too aloof; attached diner/restaurant dirty, unkept and food a disgrace; rooms by elevators are too noisy and room smelt of dirty socks and musty. Old airconditioning noise and smelly. Close to the bars and restaurants in townMore

    Review collected in partnership with Best Western
    Thank Sassy444
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 19 June 2015

    Thank you to the writer for their review of our property. I am terribly sorry about your experience in the independently owned restaurant attached to the hotel. I agree with you that the concerns you mentioned are understood by management. Fortunately, I am happy to...More

    Reviewed 16 June 2015

    We only spent one night here but found it to be very comfortable, I have seen the reviews that state the lifts and doorways are too small, could it be that the people who complained might be a bit too big! looking at the portion...More

    Thank 114Peter
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 23 June 2015

    Thank you, 114Peter, for reviewing our hotel. We’re glad that your stay was comfortable. We do have a variety of room types, so we hope everyone can find a room type that is comfortable for them. And if there is anything we can do to...More

    Harbour Towers Hotel & Suites
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    Inn at Laurel Point
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    Hotel Rialto
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    Victoria Regent Hotel
    1,345 reviews
    #4 of 49 hotels in Victoria
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$79 - US$383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Best Western, Priceline, Hotwire, Cheap Tickets, Agoda and HotelQuickly so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western
    Add Photo Photos
    Traveller (133)
    Room & Suite (219)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (100)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Inn at Laurel Point
    2,058 reviews
    .92 km away
     
    Hotel Rialto
    1,490 reviews
    .10 km away
     
    Harbour Towers Hotel & Suites
    1,889 reviews
    1.00 km away
     
    Victoria Regent Hotel
    1,345 reviews
    .39 km away
     
    Nearby Restaurants
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    307 reviews
    .10 km away
    Sult Pierogi Bar
    52 reviews
    .13 km away
    Sizzling Tandoor
    214 reviews
    .03 km away
    The Ruby on Johnson
    11 reviews
    .07 km away
    Nearby Attractions
    McPherson Theatre
    44 reviews
    .18 km away
    Victoria City Hall
    15 reviews
    .10 km away
    Roberta's Hats
    40 reviews
    .15 km away
    Interactivity Board Game Cafe
    15 reviews
    .17 km away
    Ask a question
    Questions & Answers
    coralrf
    24 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    24 December 2016|
    Answer
    Response from Haley C | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    5 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "Go elsewhere"
    Read review
    "Rooms to the back were less noisy...no street noise."
    Read review
    "request a good view room in advance"
    Read review
    "The suite we were put in is very adequate."
    Read review
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