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01/10/2017 02/10/2017
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    Best Western Plus Carlton Plaza Hotel

    642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
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    01/10/2017 02/10/2017
    US$95
    US$95
    US$95
    Traveller (134)
    Room & Suite (220)
    Dining (26)
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    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (109 reviews)
    “valet service” (55 reviews)
    “london tube” (17 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
    Special Offer: BOOK DIRECT AND SAVE
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    James Bay Inn Hotel, Suites & Cottage
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    Chateau Victoria Hotel and Suites
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (1,126)
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    381 - 385 of 1,065 reviews

    Reviewed 14 July 2015 via mobile

    We are a family of three who stayed at this hotel July 2015. The hotel is basic, nothing fancy or glamorous. Staff are very friendly. We had a two queen bed room. A bit cramped. Cable TV, desk and basic washroom with nice shower. Air...More

    Thank Tripreviewer91
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 16 July 2015

    Thank you very much for providing this review on our hotel. We do offer complimentary bikes for all our guests to use. The bikes are good for three hours at a time and reservations are available. Our guest rooms come equipped with complimentary wireless internet,...More

    Reviewed 10 July 2015 via mobile

    We recently stayed at the Best Western Carlton Plaza for three nights, during the course of a two-week vacation in Vancouver and Vancouver Island. Victoria is lovely and the Carlton Plaza is a perfect base for exploration of the "downtown" area--within easy walking distance of...More

    2  Thank Emanuel_S_NYC
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 16 July 2015

    Thank you for writing this lovely review on our hotel. We are located directly in the heart of the city, close to all the attractions downtown Victoria has to offer. We are suited right in the middle of major bus routes as well, which go...More

    Reviewed 8 July 2015 via mobile

    Loved the location, only draw back is the valet parking . If you need something later from your car someone has to bring it back up . But it's downtown location is great and super convenient for sightseeing and shopping. I would stay here again.More

    Thank Carl D
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 16 July 2015

    Thank you so very much for taking the time to share your review of our hotel after your recent stay. We are very pleased our location in the heart of downtown Victoria suited you so well. We do offer parking for $15 in our high...More

    Reviewed 8 July 2015

    Stayed 2 nights here in Victoria. Room was fair size for the 4 of us. No view though. Clean and close to shopping and restaurants. Help was very courteous. Would stay here again. Really enjoyed our visit to VictoriaMore

    Thank sp0rtsfan007
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 16 July 2015

    Thank you for writing this lovely review on our hotel. We are located directly in the heart of the city, close to all the attractions downtown Victoria has to offer. We do not have a harbour view, but we do have a wonderful urban view...More

    Reviewed 27 June 2015

    I booked the Best Western Carleton Plaza at the last minute, for a quick business-related trip. My stay was a short one, for one night only and I found the hotel to be clean, comfortable and welcoming. Staff helped us out with maps and pointing...More

    1  Thank Ottawagal62
    Response from ChrisWatson27, General Manager at Best Western Plus Carlton Plaza HotelResponded 3 July 2015

    Thank you for your nice review of our hotel, Ottawagal62. We’re glad that you enjoyed your stay with us and your visit in Victoria. The city is really great to visit, as there is lots of things to see and do. We are centrally located,...More

    James Bay Inn Hotel, Suites & Cottage
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    Hotel Rialto
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    Chateau Victoria Hotel and Suites
    337 reviews
    #15 of 49 hotels in Victoria
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$79 - US$299 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, Best Western, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western
    Add Photo Photos
    Traveller (134)
    Room & Suite (220)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (100)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Helm's Inn
    546 reviews
    .97 km away
     
    Hotel Rialto
    1,529 reviews
    .10 km away
     
    Chateau Victoria Hotel and Suites
    337 reviews
    .60 km away
     
    James Bay Inn Hotel, Suites & Cottage
    443 reviews
    1.37 km away
     
    Nearby Restaurants
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    .13 km away
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    .07 km away
    Sizzling Tandoor
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    .03 km away
    Nearby Attractions
    McPherson Theatre
    45 reviews
    .16 km away
    Victoria City Hall
    15 reviews
    .10 km away
    Roberta's Hats
    40 reviews
    .15 km away
    Interactivity Board Game Cafe
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    .17 km away
    Ask a question
    Questions & Answers
    coralrf
    24 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    24 December 2016|
    Answer
    Response from Haley C | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    5 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
    "The 7th floor suites are quirky but spacious."
    Read review
    "Go elsewhere"
    Read review
    "Rooms to the back were less noisy...no street noise."
    Read review
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