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Sparkling Hill Resort

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#2 of 20 Hotels in Vernon
Certificate of Excellence
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Sparkling Hill Resort
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1,668 Reviews from our TripAdvisor Community

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Showing 1,639: English reviews
Vancouver, Canada
Reviewed 1 week ago

This was a first time for us! We found the drive up to Sparkling Hill breathtaking on a sunny, sparkling snowy day! Check in was as they say 4pm. Not a second too early nor too late. Our luggage was already in our room when our key card was given to us by Patrick who was kind, considerate and friendly....

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Helpful?
Thank natpam
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for leaving your thoughts regarding your first visit to Sparkling Hill. I am glad to hear how much you enjoyed the views on your way up to the hotel and from your room, they are absolutely breathtaking! Our steams and saunas are superb and I am glad that you were able to enjoy them, as well as our...

Kelowna, Canada
Reviewed 1 week ago via mobile

We arrived at SH for our 5yr anniversary and love it here, happy to be back. At first we had a rough start as the check in girl was quite difficult and quite possibly put us in the worst room at the resort. We went back and asked to change rooms and the other girl BRITTANY was incredible, amazing. We...

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Thank puppy527
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for your review and congratulations on your 5th anniversary – how exciting! It is excellent that you were extremely impressed with Brittany’s service. She is one of our wonderful Front Office Supervisors and we are happy to have her as part of our Front Office team. I’m sorry to hear the start of your visit was less enjoyable....

Victoria, Canada
Reviewed 2 weeks ago

Disclaimer: Our party has yet to contact management but will be emailing shortly. I just wanted to do this first in the hopes that management will indeed pay attention if they know other people are reading reviews. My Mom, sister and I are frequenters at this resort. Since we are local, we get to go once, maybe twice a year....

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2Thank havebagwilltravel24
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you very much for taking the time to provide us with your detailed feedback! I understand that our management team members have already reached out to you. We appreciate the opportunity! Kind Regards, Glorija T Executive Assistant

Kamloops, Canada
Reviewed 2 weeks ago

We had booked sparkling hill two months in advance, we are a couple with an 18 month old. It was supposed to be our first big night, our first night away from our baby and our chance to have a relaxing romantic evening. It did us proud. Prior to going I had read multiple reviews- all were strongly negative which...

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2Thank sweetthang72161
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Wow, what an excellent review, thank you! I am so pleased to hear that you enjoyed truly everything that we have to offer at Sparkling Hill, from our 40,000 sq. ft. KurSpa to our Restaurants and of course our rooms, on your first night away from your baby. It is so wonderful that you had the best dinner in years...

Reviewed 2 weeks ago via mobile

Wonderful place to relax and connect. Had a very intimate, unique and quiet experience. Saunas we not crowded, our floor was quiet. Even dinner was quiet and romantic. We are pretty outgoing people so it was nice to sit down and enjoy a pre dinner cocktail at the Barrique & Java cafe. We were looking for friendly, outgoing service and...

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Helpful?
Thank Kayse F
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Kayse, Thank you for providing us with your fantastic review! I am so happy to hear that you greatly enjoyed your stay and all of the amenities that came with it. I would like to thank you for taking the time to mention how amazing Stephanie is, we are very fortunate to have her as part of our Barrique...

BC
Reviewed 2 weeks ago

First of all, we grew up in Europe with Saunas, Kneipp, cold water treatments, brush massages, Hildegard von Bingen treatments, etc. etc. - Sparkling Hill is a first class resort, the KurSpa is amazing, the staff polite, knowledgeable, but not intrusive. All the amenities, from the healing beautiful Saunas and Steam rooms to the Cryo Sauna (amazing healing even after...

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1Thank bistrita6
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you so much for your wonderful review! I am so happy to hear that you had a pleasant stay. We are a destination wellness resort and the only public building in the world that has Swarovski crystals in it, there are over 3.5 million throughout the whole hotel! I am very pleased that all staff members you encountered were...

Reviewed 2 weeks ago via mobile

We had an amazing time for a relaxing couples weekend. Amenities and Decor is top notch. The rooms are stunning as well. Loved the large soaker tub. The only downfall was the saunas and steam rooms were closed 11am-4pm. I do understand that they need to clean and maintain them. Just a little disappointing as we did not know that...

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Thank DLB 1
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for sharing your thoughts about Sparkling Hill. How exciting to hear you enjoyed your room, décor and the large tub so much! I am sorry to hear that the steams and saunas closing hours disappointed you, we try to advise all guests on our confirmation and pre-stay emails. Our steams and saunas are open from 9am until 11am...

Reviewed 2 weeks ago via mobile

I have stayed at Sparkling Hill twice and very much enjoyed myself both times. I think the place is beautiful and has excellent service and amenities. However, my friend and I felt very judged and shunned during the so called European hour in the saunas. We recieved multiple condescending comments from other women and ended up leaving early. The clothing...

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1Thank Marleah L
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Marleah, Thank you for your review and continued support! It is wonderful that you had another enjoyable stay with us! We very much appreciate your feedback regarding European Hour and I am sorry to hear that you experienced some condescending comments from other guests. We will certainly look into ways to make guests more aware of this based on...

Reviewed 2 weeks ago

After personal observation, sparkling hill has really gone downhill. It's to my understanding that there is new ownership and since then many things have changed. Upon our visit these were things that made our visit very disappointing. -The steams and saunas werent working to their appropriate temperatures which were displayed outside the entrance of each room -The cold room did...

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Helpful?
Thank iloveapplepies
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for sharing your feedback regarding your recent stay. While I am pleased to hear that you found the majority of our team to provide friendly service and enjoyed the beautiful views around the resort, I truly apologize for the aspects of your stay that left you feeling disappointed, as this is not what we strive for. I am...

Toronto
Reviewed 3 weeks ago

Let me begin my review by saying that everyone should make a visit to this wonderful Canadian spa and resort. Overall it is outstanding and first class. Sparkling Hill is a gorgeous and luxurious spa located in an exquisite setting overlooking Lake Okanagan and the mountains. I have stayed here seven times and will definitely return again. The interior is...

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Thank Harbourview482
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

We appreciate you taking the time to provide us with a review of your 7th stay. It is excellent that you enjoyed the different amenities of Sparkling Hill Resort, especially the Crystal facial, as it is a very popular treatment in the KurSpa. Thank you for mentioning how wonderful Kieran and Matt are, they are certainly valuable team members of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sparkling Hill Resort

Address: 888 Sparkling Pl | Predator Ridge, Vernon, British Columbia V1H 2K7, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: RM1,089 - RM1,628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sparkling Hill Resort 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Sparkling Hill Hotel Vernon
Hotel Style:
#1 Family Hotel in Vernon
#2 Business Hotel in Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Sparkling Hill Resort staff and other travellers.
12 questions
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Questions? Get answers from Sparkling Hill Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing views...”
 of 5 bubbles terrys885, 17 Feb 2017 | Read review
“Ask for Lakeview on Floor 1..... the restaurant is on this floor, easy access. An elevator takes you down to the saunas.”
 of 5 bubbles teacher007, 17 Feb 2017 | Read review
“Lake view room is worth the extra cost”
 of 5 bubbles 879brandic, 16 Feb 2017 | Read review
“Do choose a lakeview as it offers a partial view of vernon city.”
 of 5 bubbles rmarshinew, 13 Feb 2017 | Read review
“I think it depends when you go. A view of the lake in the summer and a view of snowy mountains in the winter are my preference.”
 of 5 bubbles natpam, 13 Feb 2017 | Read review
5 of 5