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Sparkling Hill Resort

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#2 of 20 Hotels in Vernon
Certificate of Excellence
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Sparkling Hill Resort
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1,672 Reviews from our TripAdvisor Community

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Showing 1,643: English reviews
WORCESTERSHIRE
Reviewed 2 October 2015

We were so disappointed with our stay and were going to write a review about the various elements however if you read other people's disappointments they were the same as ours. The attitude of the reception staff, the lack of spa treatment times, the requesting a tip after breakfast, the lack of consistency eg houskeeping were excellent but the glass...

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4Thank DESOUSA
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for your review. I am truly sorry to hear that you left feeling disappointed with your stay, this is not how we want any of our guests to feel once they leave Sparkling Hill. Your feedback is appreciated and will be shared with the management team. Thank you for the opportunity to learn and improve, I hope to...

Vernon, Canada
Reviewed 30 September 2015

My husband and I spent 2 nights at Sparkling Hill Resort to celebrate our 5th wedding anniversary. On our wedding day in 2010, shortly after the resort opened, I had my hair and makeup done at Kur Spa and we also had wedding photos taken in the resort which made staying here that much more special. We checked in and...

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Thank Mike_Amanda2014
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Amanda, We appreciate you taking the time to provide us with your feedback. Congratulations on your 5th wedding anniversary! The salt steam is one of my personal favorites as well as it can truly work wonders if guests feel a cold coming on or a stuffed nose! I am glad you enjoyed the pools, saunas and wine bar. Thank...

Reviewed 30 September 2015

I have been going to Sparkling Hill with my wife for several years. Every time we go it seems something gets taken away and the value for the money is no longer there. The last time we were informed that the Costco card deal was no longer available. This time we got a room which included evening meals at the...

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3Thank Andrew H
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Andrew, Thank you for taking the time to provide us with your feedback. I am glad that you found the KurSpa to still be romantic and relaxing and for the staff to be welcoming. We do and will continue to have local deals available, we feel very fortunate to be able to attract guests from so close by to...

Vancouver, Canada
Reviewed 30 September 2015

The room had a great view of Lake Okanagan and the surrounding Mountains. The food in the restaurant for dinner was very good. The breakfast buffet was also good. The bar/lunch bar was ok. Pre made sandwich's but the soups and baking were good. The room was very nice but missing a mini bar although there was a fridge so...

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Thank John I
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear John, Thank you for your review. I am delighted that you felt relaxed, enjoyed our beautiful location and found the food in the restaurant to be very good! If I may explain, our steams and saunas are open daily from 9am until 11am and then again from 4pm until 10pm (the last hour 9pm – 10pm being European Hour)....

Reviewed 29 September 2015 via mobile

This is an amazing hotel and spa although perhaps saying "spa" is perhaps not the right word to use as although we are here for two nights there was just a single session available so that's one session between four adults. Not a good start. It makes you wonder why they are so understaffed in this area. My stay was...

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1Thank Kimnharvey
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Kim and Harvey, Thank you very much for taking the time to provide us with your feedback. It is concerning to hear the service you received, especially regarding your air conditioning unit, I truly apologize for this. We try to suggest to book treatments 3-4 weeks in advance to avoid disappointment as we do get booked up rather quickly,...

Vancouver, Canada
Reviewed 29 September 2015

There were 8 of us, women, old friends. The resort , and rooms are beautiful. The views are amazing, the breakfast buffet that is included is very good. There is no tea or coffee makers in the rooms, and you can't get them, so you have to pay $3.50 per cup in their coffee shop. The steam and Saunas that...

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1Thank Sandyjune2015
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Sandy, Thank you for your review. I am delighted that you found the resort and rooms to be beautiful, the views are amazing and we are very fortunate! We do not have any coffee to tea makers in any room as we try to invite the guest into our public space and KurSpa, we do have a coffee station...

Langley, British Columbia, Canada
Reviewed 28 September 2015

Arrived late at night with a smooth check-in. Lovely room with crystals located throughout the room and the hotel. Complimentary coffee available by the restaurant in the morning. Enjoyed a wonderful breakfast buffet with a choice of hot and cold items, seated overlooking Okanagan Lake. Spent the remainder of the day in the spa facilities. They are truly remarkable. I...

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Thank GlendaNCC-1701
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Glenda, Thank you for taking the time to provide us with your review! It is most excellent to hear that you had a fabulous girl’s weekend with us and we were also sorry to see you leave! You all seemed to really enjoy everything that we have to offer from the 40,000 sq. ft. KurSpa to some treatments and...

British Columbia, Canada
Reviewed 27 September 2015

..... everything is worth it, but I don't recommend the food, either the bistro or the main dining room ,,, except for the fabulous breakfast that come with the meal. Although, this our 3rd visit, the eggs did not taste good at all this time, disappointing for sure. For the price of room, locals, get spa access, pools - There...

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Thank Sisterhawk G
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for your review. I am delighted to hear that this was your 3rd visit and you enjoy all of the complimentary amenities that are included in your stay such as the spa access! I am sorry to hear that the eggs were not good during your visit, this will be shared with the kitchen to ensure it does...

Reviewed 27 September 2015 via mobile

Substantial. Infact huge. And the spa is incredible. Not really my cup of tea being a bit of an alpha, but the pools and saunas were an experience. Fantastic room. Incredible view. Great food -some a little pricey. Sadly fr thw non golfers this place is on a golf resort about 45 minutes out of town. Once your here that's...

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Thank Joel L
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Dear Joel, Thank you for your review. I am delighted that your wife found the spa to be incredible and the room to be fantastic! We do have over 12 km of hiking trails that surround the hotel, I am delighted that you were able to enjoy some of these! We hope to welcome you and your wife back in...

Calgary, Canada
Reviewed 25 September 2015

My husband and I went to Sparking Hill for three days last week for a mini-moon. We hadn't been able to get away since our wedding in July and were excited to spend some quiet time away. I'll do my best to give an honest review of the resort. Pros: - The view is beautiful. We had a deluxe king...

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3Thank kelann25
SparklingHill, Manager at Sparkling Hill Resort, responded to this review

Thank you for providing us with your review! I am delighted to hear that you found our view to be beautiful and the pools to be fantastic. Thank you for specifically mentioning Ben and Molly, we are very fortunate to have them both on our team and they will be thrilled you mentioned them by name. I am however, sorry...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Sparkling Hill Resort

Address: 888 Sparkling Pl | Predator Ridge, Vernon, British Columbia V1H 2K7, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: RM1,088 - RM1,631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sparkling Hill Resort 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Sparkling Hill Hotel Vernon
Hotel Style:
#1 Family Hotel in Vernon
#2 Business Hotel in Vernon
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Questions & Answers

Here's what travellers have asked, with answers from Sparkling Hill Resort staff and other travellers.
14 questions
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Questions? Get answers from Sparkling Hill Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are roomy”
 of 5 bubbles 994brendak, 23 Feb 2017 | Read review
“Lakeview rooms are beautiful”
  • Lakeview
 of 5 bubbles 26Traveller1216, 22 Feb 2017 | Read review
“Amazing views...”
 of 5 bubbles terrys885, 17 Feb 2017 | Read review
“Ask for Lakeview on Floor 1..... the restaurant is on this floor, easy access. An elevator takes you down to the saunas.”
 of 5 bubbles teacher007, 17 Feb 2017 | Read review
“Lake view room is worth the extra cost”
 of 5 bubbles 879brandic, 16 Feb 2017 | Read review
5 of 5