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Crystal Lodge Hotel

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2,278 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Vancouver, Canada
Reviewed 4 March 2016

The team was wonderful. Everyone was so attentive and thoughtful. It's more than just the room and space (which was also great) - they made our experience a memorable one. Also helps how it was such a central location - right in the heart of the Whistler Village.

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Helpful?
Thank Jnguyen88
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your wonderful review of the Crystal Lodge. Our Mission at the hotel is to provide our guests with 'awesome Whistler experiences' thus your remarks are warmly received. We look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Brentwood Bay, British Columbia, Canada
Reviewed 1 March 2016

Highly recommended. We brought our pet this time too. Perfect location and friendly staff. Enjoyed the pub and wine bar close by. And parked for free with my hybrid vehicle. We will continue to stay here as our #1 choice.

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Helpful?
Thank Ingrid J
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Ingrid, thank you for your recent 5 star review of the Crystal Lodge. I would like to remind all future travelers with electric or hybrid vehicles that there is no parking charge when staying at the Crystal Lodge. We look forward to welcoming you back. Warm regards, Ian Lowe

Rotorua, New Zealand
Reviewed 1 March 2016

Stayed in the sweet crystal hotel in whistler for 10 days in sept! great location above the heart of the town, beautiful rooms and great staff! Richard was amazing at looking after us from the booking process to checking in and helping with local knowledge and things to do in the fall! great asset to the place ! loved our...

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Thank Petelodge
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review of the Crystal Lodge following your September visit. I am both pleased and impressed that you remembered the efforts of our Front Office Manager - Richard's name after all this time. We look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Seattle
Reviewed 29 February 2016

This was our third year in a row stay at Crystal Lodge Hotel. The proximity to the hub-bub of the village and the closeness of the ski lifts are a huge draw. The hotel is quiet - indoors - but is subject to the noise of several pubs nearby. Don't be shocked to hear the music and revelry at 2...

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Thank pear8head
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for returning to the Crystal Lodge and for your recent review of one of our Deluxe One Bedroom with full loft suites. We very much look forward to welcoming you and your friends back to the hotel again in the future. Kind regards, Ian Lowe

Abbotsford
Reviewed 28 February 2016

Crystal Lodge Hotel was perfect for my stay. great location and amenities. Enjoyed the atmosphere and will be back! Like the proximity to the Conference Center and it is very easy to walk around town center.

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Thank D975DWjamesd
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. I am pleased that you enjoyed the overall atmosphere and location of the hotel and look forward to welcoming you back again in the future. Warmest regards, Ian Lowe

Northern Ontario
Reviewed 28 February 2016

Definitely would stay again but not in a traditional room. Felt it was too small. Staff is friendly, helpful, courteous. We stayed for a week and enjoyed the skiing as well as the excellent choice of restaurants.

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Thank jamessO750ZC
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

James, thank you for taking the time to review the Crystal Lodge following your recent trip to Whistler. I am sorry that the traditional room did not offer you and your party with sufficient space. Depending on your groups size, I would recommend our Deluxe King or Deluxe Queen Queen room types that offer significantly more square footage as well...

Port Coquitlam
Reviewed 28 February 2016

I was a little disappointed in the size of the room and the view however it was an excellent location for the trade show at the conference centre. I also felt that we could have been at a better location within the hotel to be able to get out and walk my dog instead of the 3rd floor.

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Thank R6770ARjohnt
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge following your recent conference you attended here in Whistler. You are absolutely correct that if you have a dog, there are rooms that are better located than others for the routine walks with your four-legged guest. Personally, I feel the lower floor rooms near the stairwells are the best...

Seattle
Reviewed 27 February 2016

We come up to Whistler a lot, and stay at the Crystal a lot; this time we stayed in the 2 bed queen suite. It was perfect for our family of 5, with a full kitchen, deck, and plenty of storage for all of our ski gear. I can't say enough good things about Crystal - the prices for their...

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Thank spospk
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your continued loyalty, it means a great deal to our team and I. We look forward to welcoming you back many more times in the future. Kind regards, Ian Lowe

Van Anda, Canada
Reviewed 26 February 2016

Front Desk, Bell and valet staff were excellent. The room was comfortable and very clean. The location is excellent: less than 5 minute walk to Whistler gondola. Loved the ski valet - we collected our skis from their secure room in the morning and gave them to the valet at end of skiing on the Village walk level. We ate...

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Helpful?
Thank Malle B
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Malle, thank you for taking the time to review the Crystal Lodge following your recent ski vacation to Whistler. I am pleased that the ski valet stood out as a highlight as we have worked very closely with our guests over the last few years to refine this particular service. We look forward to welcoming you back again next year....

Seattle, United States
Reviewed 25 February 2016

The location of the Crystal Lodge Hotel is absolutely perfect, as it's in the heart of Whistler Village. The staff was exceptional and was very accommodating to guests' needs. While small, the rooms served their purpose and were adequate for a night's rest after an awesome day on the mountain. Because of its location I'm sure it's slightly noisier than...

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Helpful?
Thank Timothy M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Timothy, thank you for your recent 5 star review of one of our traditional rooms here at the Crystal Lodge. We are pleased that the location proved to be such a convenience for you and your party. Should you be looking for a room with a larger floor plan on your next trip I would recommend you looking at our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: RM432 - RM1,921 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
17 questions
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Leeds, United Kingdom
Melbourne, Australia

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms can be noisy anywhere depending on your neighbors”
 of 5 bubbles 485franf, 27 Nov 2016 | Read review
“We were in room 326. Quiet and comfortable.”
 of 5 bubbles SunLover80, 21 Nov 2016 | Read review
“Face the stroll if you like the party, face the back if you don't.”
 of 5 bubbles 679andrewR, 24 Oct 2016 | Read review
“If you have a family - room 308 is an awesome 3 bedroom suite, just lovely with fireplace and washer/dryer, 2 bathrooms.”
 of 5 bubbles jodih134, 22 Oct 2016 | Read review
“Rooms facing main strip were quite noisy due to people partying.”
 of 5 bubbles LuRo06, 21 Oct 2016 | Read review
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