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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,420 Reviews from our TripAdvisor Community

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Showing 2,320: English reviews
Whitehorse
Reviewed 16 May 2016

Recommend booking the hotel. Whistler.com was a good budget option for those looking for a way to get a reasonable rate. The location of the hotel was convenient and allowed for access to a variety of restaurants and establishments.

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Helpful?
Thank jandC8321VV
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recommendation. Whistler.com are indeed a very strong booking partner of ours and their team have a very good understanding of our product. Next to our reservations professionals this team know the hotel as good as anyone. We look forward to offering you a warm Crystal Lodge welcome the next time you are in Whistler....

Barrie, Canada
Reviewed 16 May 2016

We got a great deal and loved this hotel. The location can't be beat as it is directly in the village with shops and cafes in the building and all around. We used the hot tub and loved it. We also found that the snacks and stuff they offered in the room weren't crazy priced and were actually reasonable. Staff...

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Helpful?
1Thank Byron D
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Byron, thank you very much for your recent 5 star review of the Crystal Lodge. We are glad to read that you were able to take advantage of many of our amenities here at the hotel. We look forward to your return in the future. Kind regards, Ian Lowe

Vancouver, British Columbia
Reviewed 15 May 2016

Spent 2 nights at Crystal Lodge while at a conference. Hotel is very clean & comfortable. The staff I encountered were friendly & helpful. Gave me maps, directions, etc. Hotel is close to everything in Whistler. Just great.

Review collected in partnership with this hotel
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Thank Suzanne E
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Suzanne, thank you for taking the time to review the Crystal Lodge following your recent experience. We are delighted that you enjoyed your time and look forward to welcoming you back again in the future. Sincerely, Ian Lowe

Surrey, Canada
Reviewed 15 May 2016 via mobile

Great location, Fabulous staff & Clean rooms. Parking is a bit expensive $22 per night but option for cheaper parking close by. We stayed for 3 days for our anniversary and was greeted with a bottle of champagne and a personalized letter from the staff in our room upon arrival... which added a special touch! We were on the top...

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Helpful?
1Thank amandajones15
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Amanda, thank you for choosing the Crystal Lodge to celebrate you and your husbands anniversary. We look forward to welcoming you back again in the near future. Sincerely, Ian Lowe

Mission, Canada
Reviewed 15 May 2016

The location on the village stroll was great and gave us quick and easy access to the stroll. We were glad though it wasn't located near any bars. It was quiet our first night, a little noisier on the stroll outside our window the second night. Obviously not the fault of the hotel! Our room had two double beds. The...

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Helpful?
1Thank nalapuss
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your detailed review of the Crystal Lodge. We appreciate your comments about the pocket door and will monitor other guest reviews to determine if this is a trend in these particular rooms. Should you read this respond, I would like to learn what room you were in so that we can address the malfunctioning door...

Roseville
Reviewed 14 May 2016

I only stayed one night at the Crystal Lodge Hotel, but it exceeded my expectations. The staff, the accomodations, the ease of access to all that is going on in Whistler were all excellent. I would highly reccomend this property to anyone looking for a great experience in Whistler.

Review collected in partnership with this hotel
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Thank charlesmR7642GL
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Charles, thank you very much for your kind words and for recommending us to all future Whistler travelers. We hope to see you back again for a longer duration. Warm regards, Ian Lowe

San Diego, California
Reviewed 14 May 2016 via mobile

My stay at the Crystal was enjoyable! The front desk staff was incredibly kind and accommodating, and even the housekeepers would wish me a good morning every day! I felt very welcomed, the king size bed with a million pillows was incredibly comfortable, and the hotel is in a great central spot of Whistler Village. My biggest issue was that...

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Helpful?
1Thank Gabi D
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Gabi, thank you very much for your constructive review of the Crystal Lodge. Unfortunately these reviews are unanimous however if I could trouble you to provide me with the room number you would in we can further review the noise issue as this is not a common concern (ilowe@crystal-lodge.com). I am so pleased that you felt our service team were...

North Vancouver
Reviewed 14 May 2016

Booked through Whistler.com secret stay; awesome deal for a nice room in convenient location in the village. Great to have bike storage as well as bike cleanup site. Helpful staff and knowledgeable too!

Review collected in partnership with this hotel
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Thank juliatJ4844YH
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Julia, we are pleased that you have had the opportunity to visit the Crystal Lodge for the first time. Spring is always a fun time to be in the resort as you can literally choose to be on the slopes or the trails on any given day. Our valet are kept on their toes as we are challenged by the...

Indiana
Reviewed 13 May 2016 via mobile

Stayed in a tradition King size room. Room is small but adequate. Nice large closet with plenty of hangers. Bed itself very comfortable but our pillows were a little too firm for me. One small table with two chairs. Would have liked a comfortable chair to read in. Bathroom was very nice, new modern sleek looking fixtures. Great lighting. A...

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Helpful?
1Thank IndianaSheri_F
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Sheri, thank you very much for taking the time to review the Crystal Lodge after returning home from your British Columbia vacation. I am pleased to read that your experience in one of our Traditional King rooms was a positive one and that you will be recommending us to future travelers. We do have a limited number of the traditional...

Sulphur Creek
Reviewed 13 May 2016

Crystal Lodge was the perfect location for our stay, right in the heart of the village. Close to all food and beverages and where you book your tours etc. The accommodation was neat and clean, the staff very friendly and helpful. Overall a perfect place to stay.

Review collected in partnership with this hotel
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1Thank Jayne M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jayne, thank you very much for your glowing review of the Crystal Lodge. We are delighted that our hotel 'ticked all your boxes' for your Whistler trip and look forward to welcoming you back again in the future. Kind regards, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: RM433 - RM1,876 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#4 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
20 questions
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter and they do have larger rooms like suites for large families”
 of 5 bubbles travelguy509, 12 Mar 2017 | Read review
“Can be a bit noisy so room away from Village Stroll might be quieter.”
 of 5 bubbles davidgX7136CB, 22 Feb 2017 | Read review
“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
5 of 5