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Crystal Lodge Hotel

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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Additional information
Offers from Crystal Lodge Hotel
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Offers from Crystal Lodge Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,937)
There are newer reviews for Crystal Lodge Hotel
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2,808 results
Traveller rating
1,619
865
225
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36
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1,619
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225
63
36
Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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441 - 445 of 2,808 reviews
Reviewed 27 April 2017 via mobile

Stayed for one night on a business trip. Loved the location right in the heart of Whistler Village. The room, although a bit smaller than a regular 2 queen room was very bright and adequately roomy. Deep soaker tub was very nice. Very clean. Underground...More

Thank Petclerk
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 May 2017

Thank you for your review of the Crystal Lodge following your recent work trip to Whistler. We very much appreciate your recommendation and also hope to welcome you back on a leisure trip again in the future. Sincerely, Ian Lowe

Reviewed 26 April 2017

Was very nice, clean but room was a little smaller than expected. Let us have a late checkout @12pm with no extra charge. It was right in the centre of the village so was easy to get to all the restaurantsMore

Review collected in partnership with this hotel
Thank Jessica K
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 May 2017

Jessica, thank you for taking the time to review the Crystal Lodge. Assuming that you were in one of our Crystal rooms in the south wing, I would recommend you look into our Deluxe rooms for your next trip as these provide approximately 50% more...More

Reviewed 26 April 2017

My daughter ended up in hospital they went out of their way to he helpful . Great place food amazing in basalt . Location, location location was so easy with a six year old for walking to slopes . Hot tub a treat after long...More

Review collected in partnership with this hotel
1  Thank Sarah M
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 May 2017

Sarah, I am delighted to read that both the Crystal Lodge and our Basalt Wine & Salumeria exceeded your expectations. Happy that your six year old found the short walk to the lifts to be easy and hope you welcome you all back again in...More

Reviewed 25 April 2017

Booked last minute at the crystal lodge hotel. Booked online no problems. Had a hard time finding the premises. When we got there I said it was my wedding night and got prompted upgraded to a better room and was congratulated by the front desk...More

Review collected in partnership with this hotel
Thank 697gregoryt
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 May 2017

Gregory, thank you for celebration this momentous occasion here at the Crystal Lodge. We look forward to welcoming you back again in the future. Warm regards, Ian Lowe

Reviewed 25 April 2017

Nice clean, quiet room, well appointed, nice supplies of snacks, bottled water, and a bottle of wine (all available for a price). Great TV with real, actual HD and HD channels. (Minor complaint was that there was no viewing guide -- a channel guide yes,...More

1  Thank 154joelj
Response from ILowe, General Manager at Crystal Lodge HotelResponded 1 May 2017

Thank you very much for your insightful and accurate review. We are looking at a means of providing a viewing guide. We are pleased that all two and four legged members of your family enjoyed their time in Whistler. Kindly, Ian Lowe

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$96 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$96 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
Dining (5)
Amenities (7)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Bek K
18 March 2018|
AnswerShow all 3 answers
Response from Jan J | Reviewed this property |
Hi, There is also a free parking area not to far from the hotel. You can park, unload and then move your car to the free parking area. The hotel lobby has all the information. Greetings Jan
0
Votes
Nicola S
9 March 2018|
AnswerShow all 2 answers
Response from louis l | Reviewed this property |
I do not know but you should get this information on the website, Whistler Blackcomp under the ski school
1
Vote
Nicola S
9 March 2018|
Answer
Response from Dixiegals | Reviewed this property |
No idea ..was there in the summer
0
Votes
Room Tips
"There are rooms with balconies overlooking the street, but pay extra."
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"Lofts are terrible if there is a heat wave and no power."
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"Rooms on the village stroll side are noisier"
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"If staying for over a week, choose a upgraded room. Rooms facing the Main Street noisy at night."
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