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Crystal Lodge Hotel

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2,271 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Lodge Hotel
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Showing 2,174: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2016

Nice hotel, very conveniently located near everything -- the gondolas, restaurants, shopping and...Starbucks! Rooms are spacious, comfortably appointed, and in great shape. Can't think of a reason to go hunting elsewhere for accommodation.

Review collected in partnership with this hotel

Helpful?
Thank Denys C
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are pleased that your family enjoyed their time at the resort and thank you for your recommendation to future travelers. Kind regards, Ian Lowe More 

Hatfield Heath, United Kingdom
1 review
Reviewed 22 January 2016

service, location ,cleanlines ,in house resterants all very good. we have booked for next year. The staff go above and beyond to help you with your stay. the whole resort goes out of there way to make your stay at whistler the best holiday in the snow you can have

Review collected in partnership with this hotel

Helpful?
Thank 900hamish
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review and for your 2017 booking. We look forward to welcoming you back next year. Kind regards, Ian Lowe More 

Winchester
1 review
Reviewed 21 January 2016

The Crystal Lodge made our family trip to Whistler perfect. The location is right near the lifts on the village stroll. The Junior King Suite was a good size with a very large bathroom and full kitchen and fireplace. The staff was very friendly and attentive and the ski valet made handling the skis such a joy. My family can't... More 

Review collected in partnership with this hotel

Helpful?
Thank craigrabe
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

We are delighted that you and your family enjoyed the Junior King Suite. Thanks to a strong demand for this room type, we have recently re-configured our rooms to make 4 more of these room types for more guests like yourself. We look forward to the opportunity to welcome you back again in the future. Kind regards, Ian Lowe More 

Etobicoke
1 review
Reviewed 21 January 2016

This is my second visit to the Crystal Lodge and I will most definitely go back again. The staff was very polite and helpful. The rooms were very clean with lots of space. The hot tub and heated outdoor pool were fun for both the Adults and kids. I think this is a perfect spot for families. It's not super... More 

Review collected in partnership with this hotel

Helpful?
Thank torontofamily2016
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for you and your families review of the Crystal Lodge. I hope that your family also discovered the complimentary games room complete with table tennis, foosball, shuffleboard, X-Box 360, and a variety of traditional board games. We thank you for your recommendation and look forward to welcoming you back. Kind regards, Ian Lowe More 

Rugby, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 January 2016

We stayed at Crystal Lodge for a short ski break. Everything about our stay was excellent - the location, service, quality and value. We have no hesitation in recommending this hotel and will certainly be returning.

Helpful?
Thank Molly297014
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Molly, thank you very much for your review and recommendation of the Crystal Lodge. We look forward to welcoming you back again in the future and hope you have the opportunity to make it a slightly longer duration. Kindly, Ian Lowe More 

Southern Mexico, Mexico
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 January 2016

Good location within metres of the Village Gondola, great shops and restaurants around the hotel. Rooms are plain but spacious enough, so is the bathroom and general style of the hotel. Only problem is people seem to prefer going up with all their gear covered in snow up to their rooms even if they are advised against it by hotel... More 

Review collected in partnership with this hotel

Helpful?
Thank Joecriu
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent 5 star review of the Crystal Lodge. We are so pleased that our location proved to be very convenient for you and your party. Warm regards, Ian Lowe More 

Darwin, Australia
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 January 2016 via mobile

Crystal lodge is a great location, close the mountain and right in Whistler village. Our room was large and comfortable so ideal for all your snow gear. The place has a very beige feel, with the decor being a bit dated. They have a ski concierge that looks after your boards/skis, which is really handy. We booked with the hotel... More 

Helpful?
Thank Dickie_Blender
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you very much for your recent review of the Crystal Lodge. I would like to remind all future travelers that the only way to guarantee a local reservation agent for accommodation, transfers, activity bookings, lift tickets etc. is to reach out to the hotel's reservation team that are based inside our hotel. I am pleased that our team made... More 

Broadbeach Water
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2016

Crystal Lodge is the best place to stay, so close to the lifts and in the middle of the action. Our plans changed at the last minute to include another person and they moved a few things around and only charged a moderate fee. We spent 20 days there.

Review collected in partnership with this hotel

Helpful?
Thank rosariom988
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for choosing the Crystal Lodge to host your recent 20 night stay in Whistler. We are delighted that you enjoyed your time in the resort and at the hotel and pleased that our team were able to accommodate your extra traveling companion. Kind regards, Ian Lowe More 

Auckland, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2016

We have just enjoyed a pleasant 10 day stay at the Crystal. The Ski Valet was great, the location is fantastic, we had no issues at all with noise, enjoyed the hot tub (pool was a bit cold!). We stayed in a Traditional King which was fine for two of us in terms of size but on the smaller end... More 

Helpful?
1 Thank Laurawebster052
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Laura, thank you very much for providing the hotel and all future travelers with such a comprehensive review. Firstly, I am terribly sorry that the room had not been cleaned to anyone's satisfaction upon arrival but pleased that our team were able to rectify the situation. We look forward to welcoming you back for your second trip and working with... More 

San Antonio
1 review
Reviewed 17 January 2016

The hotel was a great value. Great selection of dining choices in the building. However, the best aspect of this hotel was it's exceptional service. My car had a flat tire which I was not aware of. Maintenance personnel noticed it and the front desk told me about it. The maintenance men removed the flat, had it repaired, and put... More 

Review collected in partnership with this hotel

Helpful?
Thank bernardom4
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Bernard, we are pleased that you had such a wonderful experience in Whistler and at the Crystal Lodge. I am sorry to hear that you had a flat while you were staying with us but pleased that it was handled well by our team and did not inconvenience you. We look forward to the opportunity to welcome you back again... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: RM407 - RM1,701 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, TravelClick, Cheap Tickets, Booking.com, Priceline and Jetsetter so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
16 questions
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Leeds, United Kingdom
Melbourne, Australia

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms can be noisy anywhere depending on your neighbors”
 of 5 bubbles 485franf, 27 Nov 2016 | Read review
“We were in room 326. Quiet and comfortable.”
 of 5 bubbles SunLover80, 21 Nov 2016 | Read review
“Face the stroll if you like the party, face the back if you don't.”
 of 5 bubbles 679andrewR, 24 Oct 2016 | Read review
“If you have a family - room 308 is an awesome 3 bedroom suite, just lovely with fireplace and washer/dryer, 2 bathrooms.”
 of 5 bubbles jodih134, 22 Oct 2016 | Read review
“Rooms facing main strip were quite noisy due to people partying.”
 of 5 bubbles LuRo06, 21 Oct 2016 | Read review
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