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Pinnacle Hotel Whistler

1,478 reviews
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Traveller (225)
Room & Suite (199)
Dining (16)
Overview
  • Excellent47%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“jacuzzi tub”(59 reviews)
“deluxe suite”(15 reviews)
“gas fireplace”(44 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,478)Write a Review
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1,356 results
Traveller rating
622
508
165
46
15
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LanguageEnglish
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622
508
165
46
15
Show reviews that mention
All reviewsjacuzzi tubdeluxe suitegas fireplacefull kitchenfront desk staffgreat roomunderground parkingquiet at nightsmall kitchenquiet locationvillage strolllong weekendcoffee makergrocery storefire placemountain viewmain village
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1 - 5 of 1,356 reviews
Reviewed 2 days ago

The room was in disrepair - although it seemed quite nice if everything was working. The fireplace was not functioning which was something we wanted when booking. In the end it was not fixed during our stay and they provided no recognition of any loss...More

Review collected in partnership with this hotel
Thank Ben S
Reviewed 1 week ago via mobile

The Pinnacle Hotel is quietly located just across the road from the main village but only a few minutes walk from shops, restaurants and the bottom of the ski slope. Everywhere in Whistler is easily accessible and the various parts of the village are all...More

Thank Gillian L
Response from Whistler Pinnac... H, Manager at Pinnacle Hotel WhistlerResponded 6 days ago

Hi Gillian L, Thank you for taking the time to leave us a review. We are so happy that you found our amenities to be up to par and that the hotel met all of your needs. See you next time! Kind Regards, Sonia Anderson

Reviewed 1 week ago

Whistler has changed in 12 years, but it is still awesome. The Pinnacle Hotel is great, nice cleaning Service, nice staff. The Hotel is close to the village and the lifts, no long ways to walk. The Ski rental Service was very good and very...More

Review collected in partnership with this hotel
Thank kennethsEU
Response from Whistler Pinnac... H, Manager at Pinnacle Hotel WhistlerResponded 6 days ago

Hi kennethsEU, Thanks so much for taking the time to leave us a reivew! We are glad you enjoyed the hotel's facilities and everything else that Whistler has to offer! See you next time. Kind Regards, Sonia Anderson

Reviewed 1 week ago via mobile

Friendly staff, awesome amenities at an affordable price. Located at a walkable distance from the village, they provided us an early check-in as the room was available. Our Queen Studio was luxurious! En-suite fireplace and jacuzzi with balconies overlooking Whistler was a perfect relaxation for...More

Thank Anusha K
Response from Whistler Pinnac... H, Manager at Pinnacle Hotel WhistlerResponded 6 days ago

Hi Anusha K, Thank you for taking the time to review our hotel! We are so glad you had an enjoyable stay with us and thank you for your kind words about our staff and amenities! We hope to see you again soon! Best Regards,...More

Reviewed 2 weeks ago

The Hotel is very nice and clean. Rooms are warm. Nice staff. But heres my But, I left some expensive items of clothing in my room. I understand this is my mistake, but upon contacting the Hotel the next day after leaving to try and...More

Thank Seanmck89
Response from Sonia A, Guest Relations Manager at Pinnacle Hotel WhistlerResponded 1 week ago

Hi Seanmck89, Thank you for taking the time to review our hotel. I am so sorry for that situation its completely unusual for us. Please contact myself at the hotel and i can look into it further and get it resolved. Kind Regards Sonia Anderson...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$162 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Whistler
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Whistler
#9 Business Hotel in Whistler
#15 Family Hotel in Whistler
#15 Romantic Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (225)
Room & Suite (199)
Dining (16)
Pool & Beach (10)
Hotel & Grounds (184)
Bathroom (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
Tony D
6 March 2017|
AnswerShow all 5 answers
Response from Yadira V | Reviewed this property |
There are queen beds and we stayed in a double room that has 2 beds. There is a private bathroom and a jacuzzi inside the room. There is coffee in the room.
0
Votes
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harrybengian
24 February 2017|
AnswerShow all 2 answers
Response from Yadira V | Reviewed this property |
There was not a safe deposit
0
Votes
Google Translation
chelseyvantol
21 July 2015|
AnswerShow all 7 answers
Response from Gilbert F | Reviewed this property |
I drove my gmc 2500HD crew cab long box and I fit it in the underground lot at the pinnacle. It is definately tight but I got my truck in one of the stalls with minimal difficulty. hope this helps
2
Votes
Room Tips
"room #429 corner unit with 2 queen beds, 1 queen size sofa bed, full kitchen and Jacuzzi."
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"We were on the top, fourth floor, and there we had a vaulted ceiling and lovely views. The elevator is very..."
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"Some of the upper floors have fine views of Blackcomb Mtn."
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"Simply tell the hotel what your needs are they cater to each need"
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