Excellent choice in Whistler. Perfect stay, clean, comfortable and well-equipped room. Pool and hot tube are awesome Robbie at the front desk is just wonderful as are the rest of the team. I will go back for sure!
I'm sure a LOT of effort goes into making this hotel so amazing, but the result appeared effortless to us. I just cannot fault this place. We stayed for 14 nights from 28th January - 11th February 2020 and are so thankful we chose to spend our time here. It's located in the heart of the village - with a fantastic food market across the road, an on-site restaurant and cafe, and lots of places to eat and drink on it's doorstep. On a couple of occasions, we walked back from the slopes in our ski-boots and with our skis and poles and it took us about 7 or 8 minutes - it was really no hassle. Walking distance from the slopes, however, is almost irrelevant as the hotel provides a constant (and free) shuttle service straight to the base of the Whistler mountain. The trip takes about 2 or 3 minutes and their friendly drivers load your skis/boards for you. Pierre and Steve are an absolute credit to the hotel - they must drive the same route 30+ times a day but they are always keen to hear about your day and chat. Pierre and Steve are among great company though - the whole Summit Lodge team have such a great attitude. The guys that store your skis are so helpful - the reception team and the housekeeping team all have such good morale and above anything it's what will make you want to return here. A great hotel is more than just free WIFI (which it has of course) and a loyalty card - it's about feeling like an actual guest and not simply a customer. There's free coffee / tea / hot chocolate available 24/7 from reception, you can borrow a fish if you're feeling lonely, there are free snacks and treats waiting for you after a day of skiing, there's a heated pool and a hot-tub turned up to 11 to warm you up - it just has everything you need. The rooms are smart, modern, well equipped, nicely sized and quiet. We received a modest room upgrade and a bottle of wine on our arrival for booking with our Expedia VIP status which was very welcome after a long journey. We would absolutely recommend this hotel to anyone staying in Whistler. Summit Lodge should be very proud of themselves and their team. We'd like to mention Robbie on reception who gave us lots of tips and Whistler hacks. Also, our housekeeper Leandro who was such a good sport - we hid his tip around our room and left him clues and treasure maps to help him hunt it down - he took the challenge and set us some of his own. I think if I had to be critical in some way, I would suggest scrapping the parking charge and make it free for guests on a first-come basis. Otherwise keep up the good work guys - you absolutely deserve the No.1 rating - it was a pleasure and we hope to see you all again soon!…
Very friendly staff. Affordable rooms, that are very well equipped and very clean. Great location. Beds were fairly hard and made for a bit of a rough sleep. Overall I would stay here again and would happily recommend it to anyone travelling to Whistler. Even the gentleman working the counter when we checked out at 4am was a good laugh and very friendly.
I was recently at the Summit Lodge in Whistler and had such an amazing stay. It's a very charming boutique hotel and is located right in the centre of Whistler Village. There are fantastic restaurants & shopping at your doorstep and you can walk anywhere within the village in under 10 minutes. The suites are very residential. You feel like you're at home with all the convenience of a fully stocked kitchen, a warming fireplace and deep soaker tub. The onsite restaurant, Elements, has one of the best breakfasts I've ever had. All of the staff are genuinely friendly and I hope I get the chance to go back and visit soon.
Folks at the Summit Lodge were fantastic. Check in staff were absolutely commited to making sure our stay was perfect. We were advised that there was a free off site parking option for the month of October or a paid secure option on site. Really appreciate them informing us of the options. Robbie at the front desk went well above expectation, making sure our visit was perect! All of the staff we encountered were absoluetly commited to making sure our needs we met or exceeded. Looking forward to returning next time. Thanks everyone!