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Alpenglow Lodge

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153 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Vancouver, Canada
Reviewed 15 August 2015

In spite of its good location, I would not recommend staying at this hotel. You have to payan extra 69$ for the housekeeping and an extra 15$ for the parking. There is no garbage bin in the room, and the bathroom was very unclean (hair, mold...). The staff was not really helpful and did not care. Check-in has to be...

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Helpful?
Thank patmailfert
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Guest, We appreciate you taking the time to leave us a review and feedback. I’m really sorry to hear that you did not enjoy your stay here at the Alpenglow. Unfortunately we are a lodge so a little bit different to a hotel and you made a reservation with on offsite management company. The suites are all individually owned...

Vancouver, Canada
Reviewed 15 August 2015

We stayed in unit 415. We didn't spend much time here, just sleeping and showering, but it was perfect for our purposes. Clean and comfortable. Check out is very early at 10AM but Marlene (the owner) was helpful in extending this for us. It's not a hotel, it's a serviced apartment. You won't get clean towels or sheets. We were...

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Helpful?
Thank magsy41
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Guest, We are pleased to hear you had a comfortable stay here at the Alpenglow Lodge. I will pass the message on to Marlene. I'm sure she will be very pleased to hear you enjoyed staying in room 415. Most of the Rental Management Companies here at the Lodge do only offer cleaning on bookings of 7 or more...

Worcester, United Kingdom
Reviewed 3 August 2015 via mobile

Positives,the room is clean, bed very comfy, the views from the room of the mountains are amazing, the shower is powerful and the room is modern inside. The hotel is right by the centre we lots of bars etc. Negatives, the check in was a pain, we came here then got sent down the road then sent back after check...

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Helpful?
Thank Jay B
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Jay, We are really pleased to hear you had a comfortable stay with us.We appreciate you taking the time to leave us a review and feedback. We are very lucky to have views of Rainbow Mountain and Whistler Mountain from our Balconies, they are truly wonderful to look at. We are also super lucky to be surrounded by lots...

Reviewed 11 July 2015

We had a great stay at the Alenglow Lodge. Room was clean and had everything we needed. Great view of the mountains from the Balconey. Walking distance to everything. Loved staying in the village. Great location right across from our favorite Crepe place and an awesome coffee shop. Would definitely recomment and stay again.

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Helpful?
1Thank Heather H
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Heather, We are really pleased to hear you had a comfortable stay with us.We appreciate you taking the time to leave us a review and feedback. We are very lucky to have views of Rainbow Mountain and Whistler Mountain from our Balconies, perfect way to kick start your day is a morning Tea/Coffee overlooking these magnificent sights. We are...

Vancouver, Canada
Reviewed 9 July 2015

Enjoyed a week at Whistler with this as our base. No complaints other than empty reception desk during times management claims reception is staffed (9 a.m. - 11 a.m., for one) - at reception and also responding here to a similar complaint. Checkout is at 10 a.m. and we turned up at the desk at 9:55 a.m. Nobody in sight....

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Helpful?
Thank Vancouverite_visitor
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Guest, Thank You for your review.We appreciate you taking the time to leave us a review and feedback. During our slow seasons our Front Desk is only open from 9am till 11am and then 2pm till 7pm. We do leave a sign up with a contact number to call if you need anything. Sometimes our Front Desk person does...

Reviewed 14 June 2015

We loved the location. Short walk to shops, restaurants, and entertainment activities. The studio can use some updating but overall it fits the needs. Our studio faced the forest side, therefore it was very quiet. There are many wonderful restaurants close by.

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Helpful?
Thank Judith V
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Judith, We are really pleased to hear you enjoyed your stay with us.We appreciate you taking the time to leave us a review. We would really love to hear your feedback on some of the things you think need updating so please feel free to contact us directly if you wish. We are always updating our rooms to try...

Caloundra, Australia
Reviewed 12 June 2015

Just good - good value for money, the main problem was that reception was often not attended either in person or by phone. Also coffee was limited in the room to two capsules and then $1 per capsule after that with no facility to make your own. On the plus side the room and bed were comfortable. Suggest you ask...

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Helpful?
Thank TheDoctorX
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Guest, We are pleased to hear you had a comfortable stay with us.We appreciate you taking the time to leave us a review and feedback. During our slow seasons our Front Desk is only open from 9am till 11am and then 2pm till 7pm. We do leave a sign up with a contact number to call if you need...

Victoria, Canada
Reviewed 27 May 2015 via mobile

We go to Whistler often to visit our kids, and we don't need a fancy hotel - just a nice, quiet place to stay that's not expensive and is conveniently located. The Alpenglow is our go-to. The studio suites are small, but they have everything we need to be comfortable, and we like that we can park the car beneath...

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1Thank Cat_Vic_10
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Guest, We are really pleased to hear you enjoyed your stay with us.We appreciate you taking the time to leave us a review. We love Elements for Breakfast/Brunch their English Breakfast Stack is to die for and sets you up all day long. Peaked Pies is also delicious the only problem with these great restaurants being so close is...

Squamish, Canada
Reviewed 10 April 2015

This hotel is well situated in Whistler Village, it's a short walk to great restaurants, shopping, outdoor skating and skiing. The hotel staff go out of their way to make your stay comfortable and convenient. We were staying as a family with young children and the location along the free civic bus route made access to the ski lifts really...

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Helpful?
1Thank Jeff B
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Jeff, We are really pleased to hear you enjoyed your stay with us and appreciate your kind words.We appreciate you taking the time to leave us a review.The Free Shuttle Bus is a great way to get to the Ski hill especially with those ski boots on.We are glad you enjoyed the location of our lodge I think its...

Surrey, Canada
Reviewed 7 April 2015

We were exceptionally impressed with the Alpenglow. Great location,friendly staff,very clean and comfortable bed. Great room. A must stay. We will be back.Very close to town center. Peacefull and quiet.Great pool and hot tub.We were overall very satisfied.Highly recommend for Visitors to Whistler to stay here.

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Helpful?
Thank Heinz M
MountainViewAccomm, Front Office Manager at Alpenglow Lodge, responded to this review

Dear Heinz, We are really pleased to hear you enjoyed your stay with us.We appreciate you taking the time to leave us a review.We like to think were in a nice spot not too close to the hustle and bussle of the center but not too far away either. Plus we have the Free Shuttle Bus as well just outside...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Alpenglow Lodge

Address: 4369 Main Street, Whistler, British Columbia V0N1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: RM561 - RM2,314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alpenglow Lodge 3.5*
Number of rooms: 84
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Also Known As:
Alpenglow Hotel Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Alpenglow Lodge staff and other travellers.
1 question
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Gold Coast
over a year ago

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Questions? Get answers from Alpenglow Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't select a studio. They are cramped.”
 of 5 bubbles Tahunga, 3 Oct 2016 | Read review
“check if it includes wifi - you may have to pay additional fees”
 of 5 bubbles BrianV179, 8 Sep 2016 | Read review
“Avoid 219 and try for a room on the other side of Main St.”
 of 5 bubbles EileenD146, 28 Aug 2016 | Read review
“We had an apartment on the corner, so had good views, but very quiet.”
 of 5 bubbles judy-tony38, 29 Jun 2016 | Read review
“Mountain side rooms are quiet.”
 of 5 bubbles martincP3892EC, 9 Mar 2016 | Read review
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