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Pan Pacific Whistler Village Centre

1,478 reviews
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Traveller (355)
Room & Suite (352)
Dining (14)
Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“one bedroom suite”(130 reviews)
“fire station”(37 reviews)
“sister hotel”(49 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pan Pacific Whistler Village Centre
Offers & Announcements: Savings of 15% Off
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,478)Write a Review
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All reviewsone bedroom suitefire stationsister hotelwhistler villagefull kitchencomplimentary breakfastyogurthard boiled eggshigher floorski lockerslap poolhot chocolateliving areaapres skismall balconygas fireplacehotel is in a great location
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1 - 5 of 1,415 reviews
Reviewed 3 days ago

Make sure to check with their refund policy. We booked for 5 days but my wife became ill so we cut our trip short 2 days. Everybody at whistler refunded our money including the ski rental, ski lift ticket and the car rental except pan...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Richard Y
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 2 days ago

Dear Richard, Thank you for reviewing your recent stay. I am sorry to hear that you had to depart early due to your wife's illness. I know that we have already reached out to you directly however for those who may be reading the review...More

Reviewed 1 week ago

We stayed for 10 days over Christmas and throughout our stay we were impressed with how friendly and helpful all the members of staff were. The breakfast buffet is very good - plenty of options and constantly being refreshed with fresh produce. The room we...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Peedee1955
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 1 week ago

Dear Valued guest, Thank you for your review. I'm pleased to see that you enjoyed our Christmas vacation with us and I'm delighted that you found our team so friendly and helpful. I am sorry to hear that you had some issues with the heating...More

Reviewed 1 week ago

The rooms are spacious and clean and the service excellent Only a short walk to the gondolas and ski storage at the bottom of the mountain at their sister property Would recommend as a definite option to consider Not cheap though !More

Review collected in partnership with Pan Pacific Hotels Group
Thank hoganassociates
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 1 week ago

Dear Valued guest, Thank you for taking the time to review your recent stay with us at the Pan Pacific Village Centre. I am glad to hear that you found our location so convenient for accessing the slopes and it's great to know that our...More

Reviewed 2 weeks ago

I really enjoyed my stay here. Look - the furniture/decor wouldn't be 5 star in a city, but it's a ski lodge, so it has to be somewhat durable. Given the context, this place is on the higher end of what you will find in...More

Thank aksunder
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village CentreResponded 2 weeks ago

Dear Valued Guest, Thank you for your great review of our hotel! I am very pleased to see that you enjoyed your time with us in Whistler and hope to welcome you back very soon! Kind regards, Thad B. Guest Experience Manager

Reviewed 3 weeks ago

Our family of 3 stayed for 8 nights in the one-bedroom suite. It is very comfortable and spacious. We enjoyed our stay very much and felt like home. We went to breakfast and afternoon apres everyday and those were the occasions we were impressed with...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Sunny Y
Response from PanPacificManagement, Manager at Pan Pacific Whistler Village CentreResponded 3 weeks ago

Dear Sunny, Thank you for taking the time to leave your feedback. I am very happy to hear you had an enjoyable stay with us, received good service throughout and I am glad we got your issue resolved. We look forward to welcoming you back...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$241 - US$943 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Whistler
#3 Romantic Hotel in Whistler
#4 Family Hotel in Whistler
#4 Spa Hotel in Whistler
#4 Luxury Hotel in Whistler
#7 Business Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$241 - US$943 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Whistler
#3 Romantic Hotel in Whistler
#4 Family Hotel in Whistler
#4 Spa Hotel in Whistler
#4 Luxury Hotel in Whistler
#7 Business Hotel in Whistler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (355)
Room & Suite (352)
Dining (14)
Pool & Beach (11)
Hotel & Grounds (228)
Bathroom (18)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
BHVol
30 December 2017|
AnswerShow all 4 answers
Response from curiousgeorgegal71 | Reviewed this property |
Sorry, not sure as my suite did not have a den.
0
Votes
Beth R
25 May 2017|
AnswerShow all 2 answers
Response from L G | Reviewed this property |
We have stayed in the Pan Pacific twice - both times in a "no pet" suite. The suite was very clean and we did not see or experience any evidence of a pet having been in the suite. We did occasionally encounter leashed... More
1
Vote
RakManchester
13 April 2017|
AnswerShow all 3 answers
Response from Sandy11653 | Reviewed this property |
Yes underground parking
0
Votes
Room Tips
"Cosy,spacious and clean rooms, Comfortable king size bed. All appliances were in order in the kitchen. It..."
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"make sure to request rooms opposite the fire department, we were 7006 and directly across from it"
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"The two-bedroom suites are perfect for groups or families. Spacious and comfortable with a full kitchen and..."
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"All rooms are excellent, especially those on the upper floors."
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