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The Marlborough Hotel

331 Smith Street, Winnipeg, Manitoba R3B 2G9, Canada
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
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Close 
  • Shaw Park
    0.5 km
  • 2 star hotel
  • Free Wifi
Reviewed 9 December 2016
Great Stay!
With all the negative reviews of this property I feel the need... more
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238 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Sydney, New South Wales, Australia
Reviewed 3 weeks ago

Location was fantastic given it was 2 blocks from car rental, 2 blocks from the hockey and easy to get to via bus and driving back into downtown. Front desk staff were friendly and helpful although the rooms are quite dated. The hot water was out for almost an entire week while I was there which was frustrating given I...

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Helpful?
Thank Keith T
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Morning Keith T, Thank you for your recent review of or hotel, I appreciate both positive and negative as they help to gauge where we are as a property. I am sorry that you had issues with your hot water during your stay, and we have since rectified the problem and are happy to report no further incidents. I...

Winnipeg, Canada
Reviewed 9 December 2016

With all the negative reviews of this property I feel the need to share our great experience. Front desk staff was super friendly and helpful in getting us in our room a little early. There was a slight problem with the first room and we were immediately upgraded at no charge. The room was clean and spacious with a nice...

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Helpful?
Thank Dbone33
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Dbone33, I want to sincerely thank you for your kind words regarding your stay with us. We do try very hard to look after every guest that visits us, as we pride ourselves on great customer service and a clean and comfortable room. As we are a budget hotel we do have people from all walks of life that...

Victoria, Canada
Reviewed 2 December 2016

This hotel has a lot of potential. Historic building, good sized rooms. Nice friendly front desk staff. The price was great and included a breakfast. I was here for one night, this would not be my pick for an extended stay but for one night it is ok. Parking is across the street in a public parking complex. That is...

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Helpful?
Thank casper-sk
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Morning casper-sk, Thank you for your review of our hotel I appreciate all feedback whether it's positive or negative I consider it a measuring tool on where we are as a hotel. As we are a budget hotel we try and go above and beyond with our customer service for all guests and I am glad that we succeeded...

Reviewed 17 November 2016 via mobile

Rough------ Parking across the street at public garage. Armed guard in lobby. More gambling machines in bar than people. Ordered food at the bar, don't do it....seriously. Room seemed ok, but really old tiny bathrooms.

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Helpful?
Thank Timothy S
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Timothy S, Thank you for your recent review of our hotel I appreciate all the feedback I get from our guests. Unfortunately in order to maintain the price of our rooms we do not offer any parking, and as we are a downtown property that is pretty much the standard in any major city centers. We also do not...

Alameda
Reviewed 1 November 2016

We only stayed here one night, booked at the last minute and did not look at the reviews before making our reservation. Although there were many unflattering remarks about this hotel, we did not have any issues. The location was great, especially for visiting the exchange. Also a few blocks away was a movie theater with current movies for only...

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Helpful?
Thank AlamedaYankeegal
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear AlamedaYankeegal, Thank you for your recent review of our property and I am very happy that you enjoyed your stay. We work hard to ensure all of our guests needs are looked after and it seems like we hit the mark on your visit. Please come see us again once our renovations are complete, as I am sure you...

Reviewed 1 November 2016 via mobile

Outside looks amazing. Inside is disgusting. Elevator was worn and not kept up. Walk into my first room. Smelt like urine and cig smoke. I wasnt on a smoking floor. Second room lights didnt even work. Terrible everything. Carpets worn and stained. Wifi sucked. The only good thing about this place was that I was able to get a refund.

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Helpful?
Thank aabelke27
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear aabelke27, I am very sorry that you didn't stay with us on your visit to downtown Winnipeg. We will work hard to try and improve some of our deficiencies in the future as it sounds like we have a few things to work on. I value all of our guest's opinion as we are striving to be a premium...

Newfoundland and Labrador, Canada
Reviewed 21 October 2016

I booked this hotel through Hotwire, unseen. I was just looking for a one night stopover and have always had wonderful results through Hotwire. NOT THIS TIME!! Upon arriving at the hotel the hotel lobby is quite attractive with lots of beautiful old charm and character. That's where it ends. I was placed on the 7th floor. The elevator was...

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Helpful?
Thank Lynette M
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Lynette M, Thank you for your review of our property, it sounds like you were booked on our 7th floor which is our smoking floor. If you required non smoking you should have booked that through hotwire, as the other 6 floors are non smoking. I am sorry that we didn't live up to your expectation as we are...

Brandon, Canada
Reviewed 16 October 2016 via mobile

My sister's, cousin and I stayed at the Marlborough Hotel when we went in to Winnipeg for a concert. This hotel is in need of major renovating because it's so run down! The room was dirty totally not worth the money they charge to stay there. A lot of questionable people hanging around the outside and even inside, thank god...

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Helpful?
Thank JackieL02
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear JackieL02, Thank you for your recent review of our property I truly appreciate the feedback whether it's positive or negative. I am very sorry that you didn't enjoy your visit with us as we strive to ensure all guests are 100% satisfied. You will be happy to know that we are in the process of doing some major renovations...

Calgary, Alberta, Canada
Reviewed 20 September 2016

Was booked in here by a secretary for a conference (not going to make that mistake again). Gangs hang out right outside the lobby doors super sketchy people going through the hotel. Rooms are NOT CLEAN found hair in my bathtub and the shower was super dirty.

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Helpful?
Thank Jesse D
Shane N, General Manager at The Marlborough Hotel, responded to this review

Dear Jesse D, Thank you for your recent review of our property, I appreciate all feedback. Not sure about the gang reference you described as we try and keep the front of our building clear from any undesirables hanging around with 24 hour security. I have also notified my executive housekeeper about your cleanliness issues and that has been addressed...

Reviewed 12 September 2016 via mobile

My girlfriend and I booked our stay at the Marlborough through hotels.com, we read mixed reviews but enough recent good ones to let us look passed the negative. Plus the pictures of the place were great. This place is a faded rose, a beautiful historic building now rundown and filled and surrounded with questionable characters. I'd just like to note...

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Helpful?
1Thank Touguizi
Shane N, General Manager at The Marlborough Hotel, responded to this review

Good Morning Touguizi, Thank you for your recent review of our property as I do take all very seriously. I can tell you that the mass amounts of people in and outside of the building were for a banquet that was taking place in one of our banquet facilities. As we don't allow smoking within the building, we do offer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about The Marlborough Hotel

Address: 331 Smith Street, Winnipeg, Manitoba R3B 2G9, Canada
Region: Canada > Manitoba > Winnipeg > Downtown Winnipeg
Price Range: RM311 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Marlborough Hotel 2*
Number of rooms: 148
Reservation Options:
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Hotel Style:
#7 Casino Hotel in Winnipeg
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Questions & Answers

Here's what travellers have asked, with answers from The Marlborough Hotel staff and other travellers.
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Questions? Get answers from The Marlborough Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you do get the best room available worth the upgrade”
 of 5 bubbles jessed488, 19 Sep 2016 | Read review
“Choose a floor in the middle”
 of 5 bubbles 970zacharyi, 28 Aug 2016 | Read review
“the higher the better”
  • Bed and easy chair
  • looking at the desk and TV
 of 5 bubbles PMahdis, 22 Aug 2016 | Read review
“try a different hotel”
 of 5 bubbles kenburns, 25 Jul 2016 | Read review
“For good rooms, go to another hotel.”
  • like I said... the shower curtain rod is falling out (2)
  • like I said... the shower curtain rod is falling out (1)
 of 5 bubbles F-RJ-L, 18 Jun 2016 | Read review
5 of 5