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This hotel has very friendly and informative front desk staff. Haven't stayed there for a long time but the beds are very comfortable and the rooms are very clean and the wifi is easy to hook up to without any problem.the morning breakfast has Avery...More
Even if check in was a bit slow, it was worth to have a lovely suite! Clean, spacious, comfortable bed, nice towels, everything you would want! Great assortment at breakfast although for first thing in the morning, some of the food was lukewarm.
Night staff where terribly rude. Then after settling they came into the room trying to make is switch as they mistakenly gave us the wrong suite. The night guy even came into the room with the door closed to argue.
The hotel is grungy needing...More
Thank Rebecca G
Response from Jason M, General Manager at MainStay Suites WinnipegResponded 7 June 2018
I am so sorry for what you experienced. As I explained personally to the gentleman who occupied the room; this was an unfortunate incident by one individual who was completely in the wrong. We are here to provide a professional, safe and comfortable environment...More
Everything was great. Staff was friendly. Room felt more like a small apartment than a hotel room, with amenities like full size fridge, and dishwasher. Tile in the bathroom is a nice touch. Will definitely stay here again.
Will definitely book again with Mainstay if we ever come back to Winnipeg. There were minor problems, like we had to wait 30 minutes for our room to be ready when we checked in and our key cards kept on deactivating, but overall I loved...More