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MainStay Suites Winnipeg

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Traveller (25)
Room & Suite (30)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Choice Privileges = More
Hotel deals
186Reviews
57Photos
7Q+A
35Room tips
Traveller rating
  • 105
  • 57
  • 17
  • 6
  • 1
Time of year
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Popular mentions
This hotel has very friendly and informative front desk staff. Haven't stayed there for a long time but the beds are very comfortable and the rooms are very clean and the wifi is easy to hook up to without any problem.the morning breakfast has Avery good selection of food from
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Even if check in was a bit slow, it was worth to have a lovely suite! Clean, spacious, comfortable bed, nice towels, everything you would want! Great assortment at breakfast although for first thing in the morning, some of the food was lukewarm.
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Night staff where terribly rude. Then after settling they came into the room trying to make is switch as they mistakenly gave us the wrong suite. The night guy even came into the room with the door closed to argue. The hotel is grungy needing a good clean. Lots of dust and
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Response from Jason M, General Manager at MainStay Suites Winnipeg
Responded 7 Jun 2018
Greetings, I am so sorry for what you experienced. As I explained personally to the gentleman who occupied the room; this was an unfortunate incident by one individual who was completely in the wrong. We are here to provide a professional, safe and comfortable environment for all our guests. It saddens me that your experience was the exact opposite. You have my word that the actions taken by this individual do not represent the policies, procedures or guidelines set forth by the MainStay Suites or its staff. We do not condone this behavior and since then have taken immediate action to ensure it does not happen again. I advised the gentleman on site that I would be compensating him accordingly. Regarding the room, he did not bring to our attention any issues with room cleanliness. Otherwise we would have addressed it right away instead of hearing about it for the first time through Trip Advisor. Once again, please accept my apologies for everything that transpired. We are a team that works hard every day to provide a comfortable environment for our guests. A mistake was made and it was addressed appropriately. We hope you give us another opportunity to turn this experience around for you. If you require future accommodations in Winnipeg, please reach out to me directly and I'll ensure you are properly taken care of,. Kind regards, Jason General Manager MainStay Suites
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Everything was great. Staff was friendly. Room felt more like a small apartment than a hotel room, with amenities like full size fridge, and dishwasher. Tile in the bathroom is a nice touch. Will definitely stay here again.
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Will definitely book again with Mainstay if we ever come back to Winnipeg. There were minor problems, like we had to wait 30 minutes for our room to be ready when we checked in and our key cards kept on deactivating, but overall I loved it. The staff was friendly as ever, we got
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Decent size and nice kitchen
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123456
What is the fee for a small pet under 20 pounds?
What is the fee for a small pet under 20 pounds?
Hi Jane, It is $15/day for a maximum of 2 pets. Thanks! Jason
0 votes
Is there a hot tub for use by patrons at the hotel?
Greetings! Yes, there is a Hot Tub available for our guests. It's open from 7am-11pm daily.
0 votes
Are the rooms fragrance free?
Greetings! Yes, the rooms are fragrance free. :-) Kind regards, Jason Miklovich General Manager MainStay Suites
0 votes
is there a hot tub in the building or a pool ?
Yes a nice hot tub. No pool
0 votes
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"rooms on the ground floor are quite cold in the winter"
"Was on the 4th floor and it was a Friday night and did not hear a peep!"
"Don't rely on the front desk staff for ANYTHING."
"the gym is a toy box."
"The two queenbed suites seem to be larger and better laid out. Just ask at the desk for the largest."
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PRICE RANGE
US$87 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay suites winnipeg hotel winnipeg
LOCATION
CanadaManitobaWinnipegSt. James Industrial
NUMBER OF ROOMS
100
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