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Crowne Plaza Moncton Downtown

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Crowne Plaza Moncton Downtown
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408 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Reviewed 3 days ago NEWvia mobile

Stayed here in November. Location not bad, on one end of downtown. The reception area looks ok, my room (106) was very small and dated. No fridge, mini cheap coffee maker, giant TV armoire from grandma's living room. No desk, and the carpet was scary. I am not fussy, as long as the place is clean. This was not. The...

Thank YFCAndrea
Riverview, Canada
Reviewed 2 weeks ago

Great location, friendly, helpful staff at check in, renovated lobby and rooms, but it is an older hotel. The breakfast buffet was amazing. Great service and the best selection for a buffet that I ever seen. Great hot tub...

Thank NovaScotiagirl-21
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you very much for this great review NovaScotiagirl21, We really appreciate you taking the time to write about your experience. We are very happy you liked our buffet selection, we try to give a lot of option for all our guest. We are renovating our fitness center very soon, if you liked our hot tub, don't hesitate to try...

Reviewed 3 weeks ago via mobile

when we parked and came into the lobby I was impressed with the main floor, nice and bright with modern accents. the staff were quick and friendly. they didn't explain the amenities at all though. my pleasant feelings evaporated once we got off the elevator. the salmon and burgundy color scheme regressed us 35 years and the weird CFL(?) lighting...

Thank Karen P
IHGService, Guest Relations Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear Karen P, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our lobby to be nice. However, we would like to apologize for falling short of your expectations regarding our bedding, pool and rooms. Your feedback is troubling and will surely be looked into. Rest...

Reviewed 4 weeks ago

Once, THE hotel in Moncton, the pricing made sense. Now there are options with better amenities, closer to attractions and the highway. Now it is ideally suited for conferences. The building is dated and the location is no longer validated. The primary shopping, which was across the street, has moved. The train terminal is gone, yet it remains. Possibly because...

Thank Mike S
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hello, Thank you for your comments. I understand you were not happy about the fact the old "Bay" is gone but it's getting replaced by the brand new convention center and arena. Also a lot of new projects are coming around the hotel which will place this hotel in the heart of downtown Moncton very soon. I am very pleased...

Reviewed 24 October 2016

The Crowne is a really nice hotel and has marvelous staff. The Breakfast wait staff are very friendly and offer a friendly and homey feeling to the breakfast dining area. The room rate came with breakfast and the room was very nicely appointed. We used the salt water pool and whirlpool as well...very clean as was the whole hotel. It...

Thank limeyca
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hello, Thank you so much for your great review. It looks like you covered it all and tried all our services. Hope to see you again soon, Nicolas Bertrand Guest Services Manager

A TripAdvisor Member
Level Contributor
16 reviews
5 hotel reviews
1 helpful vote
Reviewed 19 October 2016 via mobile

Recently stayed here as it was the host hotel for a national youth sporting event. Centrally located and just minutes from historic downtown and wonderful walks. Our room was more than what we could have expected and suited our needs well for our 9 day stay. Staff (front desk, concierge, housekeeping) were outstanding and service was impeccable. Love the 20...

Thank A TripAdvisor Member
Duncan, Canada
Reviewed 17 October 2016

I recently stayed at the Crowne Plaza for 4 days for a meeting. The concierge was very helpful in getting my power point copied and the copier in the business centre was free, with stapler and paper clips supplied. Better than others I have seen. The front desk staff were very friendly and helped whenever needed. But the cleaning staff...

Thank Cherie N
Reviewed 17 October 2016 via mobile

Stayed there, booked by priceline. Given a room with no view overlooking a roof and air contioning. Room smelled musty or damp. Moved to another room to 3rd floor. Better view. Turned on the heat and burnt smell came from the unit. I did let the front desk know at checkout. Will not stat there again.

Thank redarmy29
IHGService, Guest Relations Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear redarmy29, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments...

Fredericton, Canada
Reviewed 3 October 2016

I've stayed at this hotel in the past and, this time, I found it was nicer than before. You also can't beat the location; it's an easy walk to the downtown area. It is, however, beside the construction site of the new events centre, so it's likely to be a bit noisy during the day. The weekend I was there...

Thank RikThurnheer
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi Rik, Thank you for all your comments. It looks like you enjoyed your stay at the Crowne Plaza Mocnton and the staff showed you how great they are. We will soon have some renovations to make our hotel even greater than what it is now. I hope you will be able to come see it yourself. See you soon,...

Ottawa, Canada
Reviewed 1 October 2016 via mobile

I was here on an extended stay so know the hotel well. On check in I had a technicality checking in and Melanie at the front desk was wonderful. She had an option to fix the technicality and was not only efficient but very friendly as well. The room was very clean and I had a great view of the...

Thank Larry L
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi Larry, Thank you very much for taking the time to write a review, and a good one. I will make sure Melanie knows what you think of her and I will congratulate her next time I see her. It is really sad that we were unable to fix the ice machine on your floor and I am really sorry...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 

Additional Information about Crowne Plaza Moncton Downtown

Address: 1005 Main St, Moncton, New Brunswick E1C 1G9, Canada
Region: Canada > New Brunswick > Moncton
Price Range: RM444 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick
Hotel Style:
#8 Business Hotel in Moncton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Moncton Downtown staff and other travellers.
1 question
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Moncton, Canada
over a year ago

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Questions? Get answers from Crowne Plaza Moncton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room is a room.”
 of 5 bubbles , 5 Nov 2016 | Read review
“As of Fall 2016, try to get a room facing away from the nearby construction site”
  • The window in our fifth floor room was a little leaky-looking, but it didn't rain while I was th
 of 5 bubbles RikThurnheer, 3 Oct 2016 | Read review
“King bed Executive suite is very nice.”
 of 5 bubbles _paparollo, 7 Sep 2016 | Read review
“Plug the fridge out”
 of 5 bubbles Jack471, 7 Sep 2016 | Read review
“We stayed on the 6th floor facing the new stadium and had no problems with noise!”
 of 5 bubbles H7014QZstephaniem, 30 Aug 2016 | Read review
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