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Holiday Inn Express & Suites - Saint John

HIExpress.comUS$90*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$128*
US$90*
US$128*
US$90*
US$128*
US$90*
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Holiday Inn Express & Suites - Saint John
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358 Reviews from our TripAdvisor Community

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Showing 348: English reviews
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Englewood, Florida
Reviewed 4 days ago NEW

Every year for the last six or seven years we stay here on our way to PEI. It's always a great experience! Never disappointed! The staff is so welcoming. Greeted with an upgrade and a cold Canadian beer. Complimentary water in room. Rooms recently updated with the latest amenities. Charging stations on night stands, two large screen TVs (one in...

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Helpful?
Thank wdcronin
HOTEL’S FAVOURITE REVIEW
Reviewed 29 March 2017

We started our trip to Saint John due to the fact my mother-in-law was in grave condition. Our travel agent booked us a room at this hotel. When we arrived in Saint John on a Sunday evening, my wife decided to spend the night in the hospital with her mother. I checked into the motel and was greeted by very...

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Helpful?
1Thank Carl S
About Hotel's Favourite Review
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear Carl Please accept my sincere condolences on behalf of our Team here at the Holiday Inn Express & Suites on the passing of your family member. I've just come back from sharing your review to our staff at this mornings huddle and everyone was so pleased to know the way you felt regardng your stay. Our team members care...

Reviewed 2 weeks ago via mobile

This hotel might be looking good as you walk in but the rooms are a different story. The windows are of such low quality that you can hear all the exterior noise, the road noise is unbearable, its like sleeping with the window open. The room doors have a 1" gap at the bottom and this lets all the hallway...

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Helpful?
Thank John A
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for reviewing our hotel. We apologize that your stay was not excellent. Our team will certainly look into your comments to see if they are unique to your room and make sure they are addressed...as we are used to hearing how quiet our rooms are with concrete slab construction and new doors on all of our recently renovated...

PEI
Reviewed 4 weeks ago

I stayed here with two rugby teams recently. Brian Peacock & John at the front desk were fantastic and very accommodating to our group. The hotel was clean, comfortable, and located near lots of places the kids could safely walk to. Downtown Saint John is also only a scenic ten-minute walk from the hotel along the water. The complimentary breakfast...

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Helpful?
Thank laulau9
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear laulau, Thank you for choosing our hotel for your recent rugby tournament and for taking the time to share your review. We are delighted to hear that you enjoyed our ideally located Hotel while also experiencing friendly and efficient service. Brian, John and the rest of our team strive each day to provide customer service that exceeds expectations and...

Halifax, Canada
Reviewed 10 April 2017

One night stay on the road during a trip to the US. We got in a little late but we were still in time to enjoy the large hot tub in the pool area. The facility and rooms were all perfectly clean. The AC unit is a little old and noisy but I'm sure if we had taken the time...

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Helpful?
Thank Fusilier111
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you so much for sharing your experience here. We are pleased that you noticed the cleanliness that our team takes great pride in and that you enjoyed our hot tub/pool facilities. We hope you can return and take advantage of our great location and amenities the next time you are in Saint John. Kind regards Brian

Halifax, Nova Scotia, Canada
Reviewed 28 March 2017 via mobile

Great staff, nice rooms , good breakfast Exercise room could use some updating and additional equipment . Good value hotel rooms very comfortable , Would highly recommend for business or pleasure Still under renovation but well managed and not inconvenient

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Helpful?
Thank Irish T
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall and had an opportunity to enjoy our hotel and amenities. We hope you will choose to stay with us again the next time you are in Saint John. Kind regards Brian

Halifax, Canada
Reviewed 27 March 2017

Our second visit to this hotel - we have had great stays, clean, comfortable and staff are respectful and courteous. My husband likes the spa. A nice selection for breakfast is included and the hotel is conveniently located. We will definitely stay again!

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Helpful?
Thank kdares
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. We hope to welcome you back again soon. Kind regards Brian

Reviewed 19 March 2017 via mobile

Staff really stood out here. Went out of their way daily to make my stay comfortable. Best thing about this location is the lobby. It's been renovated and is a great place to hang out, several seating and work spaces. Nice tuck shop with real variety of food. Solid breakfast offering - eggs, ham or sausage with pancakes, oatmeal and...

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Helpful?
Thank Paul N
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear Paul, Thank you for sharing your review. We are pleased to hear that you enjoyed our new modern Lobby/breakfast bar area. We would have loved to show off one of our newly renovated rooms which features more plugs than you will ever be able to use. A key feature in the new Formula Blue design. We truly appreciate you...

Kensington, Canada
Reviewed 15 March 2017 via mobile

We stayed one night we were treated to the newly renovated rooms the first one in the room we were in. I found the beds great. Had a view of the harbour and old toll highway. While in bed looking out the window the skyline was nice. The staff were all friendly and welcoming. The only thing that needs improving...

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Helpful?
Thank Tammy P
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for sharing your review. We are thrilled that you enjoyed one of our new rooms! We are receiving great responses on our recently opened 7th floor. We hope to have the opportunity to welcome you again for another pleasant stay. Kind regards Brian

Halifax, Canada
Reviewed 14 March 2017

Quick overnight stop here on our way to maine. Staff were amazing, great customer service. Rooms were a little small and dated however property was clean and everything was in good working order. Free parking and breakfast was a nice touch.

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Helpful?
Thank Darryl C
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Dear Darryl, Thank you kindly for sharing your review. We are delighted that you enjoyed our commitment to customer service & cleanliness from the staff at our hotel. We hope to have the opportunity to welcome you again for another wonderful stay in the near future where you can experience one of our newly renovated guest rooms. Kind regards Brian

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Region: Canada > New Brunswick > Saint John
Price Range: RM440 - RM632 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick, Canada
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites - Saint John staff and other travellers.
2 questions
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over a year ago
Wewela, SD
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites - Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view. The higher floor, the better.”
wdcronin, 26 May 2017 | Read review
“All the rooms I have had are very comfortable and quiet.”
JudyM2020, 1 Nov 2016 | Read review
“Choose as high up as possible, away from ice machines and the elevator for a quiet stay.”
augweddedbells, 17 Oct 2016 | Read review
“Ask for a view of the water”
carolannewolkowski, 11 Oct 2016 | Read review
“There are no great views but still a good hotel”
polubiatko, 6 Oct 2016 | Read review
5 of 5
HIExpress.com
US$90* /night
View Deal
Booking.comUS$90
Hotwire.comUS$90
HotelQuicklyUS$128
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*Disclaimer
Prices are for 1 room, 2 adults
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