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Comfort Inn

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Comfort Inn
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108 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Dartmouth, Canada
Reviewed 18 February 2016

Front desk staff were amazing. So friendly & helpful. Our room was clean & spacious and pet friendly. We were made to feel welcome... The breakfast attendant was awesome. The hotel is a little out dated but the staff certainly make up for it.

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Thank randy s
Hot Springs
Reviewed 11 November 2015

Was the most in need of updating of the 11 comfort Inn's this trip. Bathroom needed new sink and room in general needs updated carpet and bedding, etc. The staff though was very friendly and nice. As they had only 3 rooms left we were happy to get a room. Not many motel/hotels for a town this size. Breakfast was...

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Helpful?
Thank Michael H
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Michael: Your feedback is welcome at the Comfort Inn hotel. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. we hope that you will consider staying with us again in the future. Angela Allen Interim...

Canada
Reviewed 10 November 2015

No fridge, microwave, small room, and dirty carpet. Breakfast was basic. Just returned from a month in USA and this room would be a budget motel (approximately $60), but it was $139 Canadian. Not worth the price for sure. The parking lot had been flooded and was very dirty. It is pet friendly and no pet fee but the Econo...

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Helpful?
Thank Cindy R
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Cindy The management of the Comfort Inn hotel was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them. We do hope that you would...

Wasaga Beach, Canada
Reviewed 8 November 2015

i have to repeat what most of the reviews said, the place is old and run down, and the staff is not really interested in the customers, we asked if there was another comfort inn in saint john, and the couple that we were meeting said the same thing, we were not impressed

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Thank gerry n
GMCN244, General Manager at Comfort Inn, responded to this review

Dear Gerry: The management of the Comfort Inn would like to off our sincere apologie that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests. Again, please accept our sincerest apologies and we hope to have the opportunity to have you stay with us again. Angela Allen Interim General Manager Comfort Inn...

Ajax, Canada
Reviewed 23 October 2015 via mobile

Husband I stayed here for a family funeral. If you are looking for a smokers place this is it. Even in the non smoking floor it still smelled like smoke. The breakfast was okay bit they had no meat, the staff were nice and if you needed more towels they brought them to you right away. Would I stay here...

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Helpful?
Thank SunnysideUpDown
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. SunnysideUpDown, Thank you for taking the time to write a review regarding your recent stay at our hotel. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them. Please accept our sincere apologies for the inconveniences experienced during your stay. Sincerely, Angela Allan Interim General...

Windsor, Canada
Reviewed 26 September 2015

This Comfort Inn was not at all like the pictures or other Comfort Inns. It is an older, converted motel & the bed was not comfortable. I do not recommend this place at all. We stayed there for our "Free" night with Choice Rewards, but I can tell you that Econo Lodge, just up the street is much better place....

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1Thank SweetLynn10
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. Sweetlynn10, Thank you for your candid review of the Comfort Inn Hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. Thank you again for your valuable feedback, we hope that you will provide us with another opportunity to serve you again and reinstate your confidence with us. Sincerely, Angela...

Columbus, Indiana
Reviewed 20 September 2015

We stay in choice hotels 90% of the time and this is the first time the room was not clean. The floor had not been vacuumed and the phone had dust on it. I called down to alert the staff but they did not offer a new room or to come and clean it. They were only concerned about looking...

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Helpful?
Thank Jennifer D
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Glassville
Reviewed 4 September 2015 via mobile

Terrible place, smelled terrible, room was dirty, received a 4:15 AM wake up call that we DID NOT request... First and last stay there, staff did nothing to help, sprayed something in the room supposed to help with smell but did no good

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Thank Francis L
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. Freancis Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Saint John, Canada
Reviewed 4 September 2015

Staying at comfort inns as i travel around the east coast. One was really run down and smelly with suspicious bedding and worn out furnishings, one didn't have a fridge and microwave. Saint John location stopped serving breakfast an hour earlier than the others (9 am instead of 10). I know this is budget accommodation, but by using a chain,...

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Thank myleshall
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. Myleshall Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Newfields, New Hampshire
Reviewed 3 September 2015

Stay away from this one. It stunk of cigarette smoke and was old and needed upgrading. Also was in a low area so that the street was flooded when we tried to leave next day. Drains in street did not take care of the rain.

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Helpful?
Thank Maggie D
GMCN244, General Manager at Comfort Inn, responded to this review

Dear. Maggie Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Inn Saint John is a pet-friendly hotel, that is conveniently located just off Hwy 1. Our location offers easy access to restaurants, services and attractions; such us the world famous Reversing Falls Rapids, Market Square, NB Museum and the City Market. The property offers free wireless high speed internet, free local calls, 32' Flat Screen TVs in all guest rooms and free continental breakfast. Our friendly staff is always available to provide your home away from home. So, come along and stay awhile, you'll be glad you did. ... more   less 

Additional Information about Comfort Inn

Address: 1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Region: Canada > New Brunswick > Saint John
Price Range: RM363 - RM495 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 59
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Also Known As:
Comfort Inn Saint John, New Brunswick, Canada
Saint John Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from this motel!!!!!!!!!!!!!!”
 of 5 bubbles carls337, 25 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles chelseadw, 25 Oct 2016 | Read review
“There is no elevator so if you have large luggage select a ground floor room!”
 of 5 bubbles marycT317PQ, 20 Sep 2016 | Read review
“Stay at another hotel”
 of 5 bubbles D4587YCmichaelm, 19 May 2016 | Read review
“Go elsewhere!”
 of 5 bubbles 797liannel, 24 Mar 2016 | Read review
5 of 5