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Hilton Saint John

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Hilton Saint John
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867 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Charlottetown, Canada
Reviewed yesterday NEW

We stayed 2 nights in Hilton Saint John and very much enjoyed the location. It is connected by pedways to rink, pool, and shopping mall. Our room was nice and roomy with 2 queen beds (room 309). There was a boil water order on for the city but the hotel was very accommodating in providing unlimited bottled water. Staff were...

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Thank Addie100
Saint John, New Brunswick
Reviewed yesterday NEW

We stayed at the Hilton Saint John during an event. My husbands Christmas party was held in the trade and convention centre conveniently located adjacent the hotel. The hotel was beautifully decorated for the holiday season and was a great location on the harbour. Get a harbour front room....beautiful view!

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Thank Heather M
Nova Scotia, Canada
Reviewed yesterday NEW

Between a boiled water advisory in effect and the hotel being stingy on giving water (2 bottles for a family of four), only the one elevator is working and is quicker just to use stairs as you wait a while - very slow, rooms are not well stocked for towels or toilet paper, bed are awful - like sleeping on...

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Thank MayhewFamily
st. John NB, Canada
Reviewed 2 days ago NEW

We've stayed here several times and we have never been disappointed. Location is great and the price was right as we got a special group rate. We were disappointed with the service in the bar however. We weren't acknowledged for some time after arriving and once our order was taken it took some time to deliver. Needless to say the...

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Thank Lolita D
Darlings Island, New Brunswick
Reviewed 1 week ago

Staff was great and the text concierge was a great touch and used it a lot. Room was spacious and comfy with a fantastic view. Only drawback is paying for parking at $18 a day. Will DEFINATELY book here again.

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Thank Anthony M
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Anthony Thank you for your recent review. We are very pleased that you found your room to be spacious and comfortable, and enjoyed the great harbour views. We look forward to your next stay with us. Kind regards..Dermot

New Brunswick, Canada
Reviewed 1 week ago via mobile

I decided to try out this Hilton as my potential new business hotel. I have tried many Saint John hotels over the past 20 years and eventually became disenfranchised with each one. I spent 5 nights here last week and had an excellent experience in every way! Front desk staff were very friendly and responsive, Mitch and Robert at the...

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Thank Canadian_Hoser
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Canadian_Hoser Thank you for taking the time to share your feedback with us. It is great to hear that your recent 5 day stay with us was so enjoyable. We appreciate your recognition of the individual team-members at the front desk and at York Bistro.. we will be sure to share your kind comments with them! We look forward to...

Reviewed 1 week ago via mobile

My husband and I were pleasantly surprised by the courteous and attentive service at the Saint John Hilton. The staff was helpful, and accommodating. We were checked in swiftly and efficiently. Our room was upgraded to a harbour front room, simply because it was available. Fresh homemade fudge and lemon ice water was offered at the desk. We requested a...

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Thank Angela K
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Angela K Thank you for your very positive review. We appreciate you taking the time to share your feedback with us. Your feedback on the staff attentiveness and courtesy are especially pleasing and have been shared. We hope to have the opportunity to welcome you and your husband again soon. Kind regards..Dermot

Worcester, MA
Reviewed 2 weeks ago via mobile

It was a pleasure to return to the Hilton Saint John and see it as fabulous as ever. A major re-do in the lobby was lovely and the room ,2beds and a pullout was spacious for our family of 5. Great restaurants are walking distance as well as a lovely promenade along the water and great street art in the...

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Thank muzakalme
Dermot C, Director of Sales at Hilton Saint John, responded to this review

muzakalme Thank you very much for your great review. We are pleased to hear that your family enjoyed your recent stay with us and that you enjoyed the attractions of the boardwalk and nearby restaurants. We look forward to your next family visit. Kind regards..Dermot

Reviewed 2 weeks ago via mobile

The Hilton Saint John is a beautiful property but we experienced some issues with our stay this weekend. First, one Elevator was down for the entire 48 hours of our stay. That left one elevator only for a packed house. We understand that elevators need to be repaired and maintained but this inconvenience caused us and other guests extra anxiety...

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Thank John S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

John S Thank you for taking the time to share your feedback with us. We are sincerely apologetic for our poor communication with regard to the pricing of the breakfast buffet. We had arranged preferential pricing for some specific sports teams staying with us, however we obviously did a poor job of making that clear to our other guests. We...

Winnipeg, Canada
Reviewed 2 weeks ago

I have stayed here for business numerous times. During the fall and winter its a nice quiet place to stay. Centrally located for easy travel anywhere within the city only 15 minutes from the airport.cabs are always available right outside the hotel. Its waterfront so beautiful to explore in the summer and located just across from a mall as well...

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Thank tanyab300
Dermot C, Director of Sales at Hilton Saint John, responded to this review

tanya Thank you very much for your very positive review and for your continued loyalty to the hotel. Your feedback has been shared with the team and is very much appreciated. We look forward to welcoming you again soon. Kind regards..Dermot

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge

Additional Information about Hilton Saint John

Address: 1 Market Sq, Saint John, New Brunswick E2L 4Z6, Canada
Region: Canada > New Brunswick > Saint John
Price Range: RM425 - RM663 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick, Canada
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Saint John staff and other travellers.
1 question
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Fredericton, Canada
over a year ago

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Questions? Get answers from Hilton Saint John staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing harbour.”
 of 5 bubbles Addie100, 7 Dec 2016 | Read review
“Best views are harbour side. Room 311 overlooks condos so not a great view.”
 of 5 bubbles TrevorP53, 14 Nov 2016 | Read review
“Harbour View Rooms”
 of 5 bubbles shelleyl505, 7 Nov 2016 | Read review
“Room with the harbour view is awesome, except it was hard to see with all the New Brunswick fog/ condensation on it!”
 of 5 bubbles , 4 Nov 2016 | Read review
“We were on the 11th floor and the view was great.”
 of 5 bubbles T7634HCnancyb, 1 Nov 2016 | Read review
5 of 5
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