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Fairfield Inn & Suites St. John's Newfoundland

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274 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Torbay, Canada
Reviewed 3 weeks ago

Visit FEB 18-2017 I have been stay at this hotel before , but seeing what I seen the last time I was there , may NOT come back again . The stay was great , service was great , pool was nice but FOOD not so good . When you are watching the lady who is taking care of topping...

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Helpful?
Thank Marleena B
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Good morning Marlene B, Thank you for bringing your concern to our attention. Food Safety is of the utmost importance here at Fairfield Inn & Suites. As I mentioned in my correspondences with you and your husband, all of our kitchen team receive regular training in Food Safety, and consistently follow the guidelines, however I will ensure that they receive...

Newfoundland and Labrador, Canada
Reviewed 4 weeks ago via mobile

Boyfriend booked us a room for our anniversary and we had a great time. Loved the shower size !! The bed was comfy but found the pillows to be too soft. The tv was a good size. Microwave in the room was a plus. Room was spacious and modern and very clean. Loved the black bathroom counter top !! The...

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Helpful?
Thank ktasher
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear ktasher, Thank you for for 4 star review! We love that you chose us to celebrate your anniversary. We are very happy that you enjoyed your stay, hopefully next time you will get to enjoy the pool and breakfast. I apologize that the fridge wasn't working as it should, I imagine that must have been a little annoying to...

Peterborough, Canada
Reviewed 5 February 2017 via mobile

Spending another week or maybe more here now and the staff is still the absolute best. Service is impeccable and they are always glad to help. This is the best hotel in the city by far and it truly makes long stays enjoyable.

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Helpful?
Thank Mark S
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Good morning Mark S, Wow, thank you so much for your kind words. Our staff is truly our best asset. They always go above and beyond to make your stay a memorable one. We strive to make all of our guests feel welcome and to give them the service that makes them want to return. I will be sure to...

Toronto, Ontario, Canada
Reviewed 19 January 2017

I've stayed here a few times while in town for work and it would definitely be my preferred hotel in the St. Johns area. The hotel is clean and consistent with the Marriott brand and service. The breakfast that is included is good value. Parking is included and the hotel has a good size pool and decent fitness centre.

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Helpful?
Thank Michelle W
Reviewed 15 January 2017 via mobile

We come here for the breakfast and the location. This hotel is located close to everything and the breakfast is the best we have had. The beds are comfy, and the rooms are clean. They use a cleaner that has an Odor of burnt rubber or dirty socks... that's my only complaint. Always like to stay here.

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Helpful?
Thank Angie P
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Good morning Angie P, Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us. We pride ourselves on offering a memorable experience for all of our guests and it looks like we have succeeded. I have passed your comments on to our maintenance and housekeeping teams to investigate what could have caused...

St. John's, Canada
Reviewed 1 January 2017

We stayed there Dec. 24th-28th, 2016. We went there to miss Christmas after loss of a loved one on both sides of the family. Right from the welcome to leaving the staff was nothing less then amazing. I ended up in bed most of the trip with the stomach flu and they were more then willing to help make our...

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Helpful?
Thank Rainnie2015
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear Rainnie2015, We are so happy that your time with us was a great experience. Our sincere condolences on your families' loss , it certainly makes the holiday season a difficult time. On behalf of the entire staff, we want to thank you for choosing the Fairfield Inn & Suites as your home away from home during the Christmas break....

toronto
Reviewed 22 December 2016 via mobile

I stayed here my last night in Newfoundland. I was very pleased. I was given an upgrade to a king suite it was very comfortable and huge. Staff friendly and helpful. All sorts of restaurants a short drive away. I prefer B'n'Bs but I like hotels a few times in a trip to make a change.

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Helpful?
Thank dt400blows
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear dt400blows, Thank you so much for your review! We are so glad you enjoyed your stay with us. We pride ourselves on delivering a memorable experience to all of our guests. We hope to see you again on your return visit to St. John's Sincerely, Ann Marie R, General Manager

Burlington, Canada
Reviewed 12 December 2016

I usually stay for a night every month. I never had a single issue with them Staff is great, helpful and polite. They have great attention to the most simple details rooms are upgraded and always clean. Bed are comfy. I don't find a reason why I wouldn't give them 5 stars.

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Helpful?
Thank H_Gamal
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear H_Gamal, Wow! Thank you so much for your wonderful review! Our staff are truly our best asset. We are very proud of our hotel and staff and just love it when our guests recognize it. We thank you for your loyalty and look forward to seeing you again on your return trip to St. John's Sincerely, Ann Marie R,...

Reviewed 2 December 2016 via mobile

I stayed at this hotel on a short two day business trip. This hotel seemed recently constructed. Everything was fresh clean and new! Positives: I didn't have much contact with the staff except for the receptionist. She was helpful (particularly in the light of my baggage not showing up until late that night). Lobby area and breakfast area was welcoming....

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Helpful?
Thank John P
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear John P, Thank for you your review! We love hearing feedback from our guests. Our hotel is opened about 3.5 years now as we opened in May of 2013. We pride ourselves on a well kept clean facility and our associates work hard to keep our building in tip top shape. Thank you for your patronage and we hope...

United States
Reviewed 25 November 2016

We spent three enjoyable nights at the Fairfield Inn - and everything was ... perfect! I have a PHEV and upon check-in I asked if there was a location where I could plug my vehicle in overnight to charge. While they didn't have a charging station they helped me locate numerous outlets and even offered an extension cord for charging...

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Helpful?
Thank vb22
Ann Marie R, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review

Dear vb22, Thank you for your review, we appreciate your feedback! We are so proud of your great team of associates, they continue to give exceptional service to our guests each and every day! Our location is certainly in the heart of the Kenmount Road business district and the noise from the street has never been a concern for our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites St. John's Newfoundland, gives you confidence that your business or leisure trip will be a success because we consistently deliver a hotel experience that's just right. Ideally located between the St. John's Airport and the downtown core, close to business parks, the University, and the province's largest shopping mall, we provide you with just what you need, so travel is easy and productive. ... more   less 

Additional Information about Fairfield Inn & Suites St. John's Newfoundland

Address: 199 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3P9, Canada (Formerly Travellers Inn St. John's)
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range: RM475 - RM780 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites St. John's Newfoundland 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Travellers Inn St. John`s Hotel St. John`s
Travellers Hotel St Johns
Travellers St Johns
Fairfield Inn & Suites St. John's Newfoundland Canada
Hotel Style:
#1 Green Hotel in St. John's
#2 Romantic Hotel in St. John's
#2 Family Hotel in St. John's
#3 Business Hotel in St. John's
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites St. John's Newfoundland staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites St. John's Newfoundland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont eat the food or you will be sick”
 of 5 bubbles marleenab2016, 25 Feb 2017 | Read review
“We had a suite with two tv's and sitting area and desk. Nice big room, great for family.”
 of 5 bubbles Rainnie2015, 31 Dec 2016 | Read review
“All are great”
 of 5 bubbles H_Gamal, 12 Dec 2016 | Read review
“All rooms are good”
 of 5 bubbles Yes2scotland, 24 Aug 2016 | Read review
“no bad rooms..”
 of 5 bubbles DaNLTravellers, 10 Jul 2016 | Read review
5 of 5