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Capital Hotel

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Traveller (5)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“kenmount road”(8 reviews)
“front office”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (153)
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150 results
Traveller rating
65
43
26
9
7
Traveller type
Time of year
LanguageEnglish
65
43
26
9
7
Show reviews that mention
All reviewsjack's restaurantkenmount roadfront officeavalon mallmajor shoppingworking orderfast wifipan fried codfront desk stafflots of hot watercomfortable bedsquiet hotelhotel guestswould recommend this hotel to anyonelots of parkingnice roomon site restaurant
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1 - 5 of 150 reviews
Reviewed 6 days ago via mobile

Disappointed in one aspect in the dining room. I was given a go green voucher upon check-in, however when I passed it in to put toward my Monday evening meal I did not receive any discount. Disappointed and I didn't notice until I returned home.More

Thank _jennie_11175
Response from jhill4480, Manager at Capital HotelResponded 2 days ago

Thank you for taking the time to share your experience with us. This is a new program we just started this month and we're very excited about it. I apologize if there was an error in applying the voucher to your bill. Please touch base...More

Reviewed 19 April 2018

Stopped in for 2 days, was a very conveniently placed hotel, along kenmount road where you can access a lot of places (avalon mall, downtown, restaurants, etc). Traffic can be a bit tough to maneuver around through heavy-traffic times, but that's to be expected. The...More

Thank Walter S
Response from jhill4480, Manager at Capital HotelResponded 4 weeks ago

We truly appreciate you taking the time to share your thoughts and give us such a great review. We're so pleased that you enjoyed your overall stay and that breakfast was such a standout for you ( I love the hashbrowns as well ). Hope...More

Reviewed 12 April 2018 via mobile

While this is indeed a 3.5 star hotel, just based on the building itself, the vast majority of the staff make it a 5 star experience. Only on check out did I feel I was imposing on the lady that checked me out. Everyone else...More

Thank Peter C
Response from jhill4480, Manager at Capital HotelResponded 12 April 2018

Thank you for the great review! Our guest experience is of great importance to us so it's especially nice to see that you ranked it 5 star. My apologies if your check out did not reflect that 5 star service but I am happy to...More

Reviewed 11 April 2018

Checking in was great. I got in early afternoon and no line up. The staff was amazing especially Carling who checked me in. I was at the Capital in September of last year and she recognized me so it felt like 'home'. Room is spacious,...More

Thank Johnny J
Response from jhill4480, Manager at Capital HotelResponded 12 April 2018

We truly appreciate you taking the time to give us your feedback. We strive to give our guest's that home away from home experience and I am happy to hear that Carling was part of being able to provide that for you! Thanks for letting...More

Reviewed 6 April 2018

My spouse and I stayed at the Capital Hotel in St.John's NL March 18/18 to March 24/18. We had a beautiful(and very large room)on floor 5(510)The room was very clean-huge bed and large bathroom.I do think this room was a wheelchair assessable room as it...More

Thank Martina D
Response from jhill4480, Manager at Capital HotelResponded 9 April 2018

So happy to hear that you had an enjoyable stay with us and we thank you so much for your wonderful and detailed review! We'll certainly pass along the great feedback to the staff. Hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$88 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in St. John's
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in St. John's
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (5)
Dining (1)
Questions & Answers
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Nicole S
2 September 2016|
AnswerShow all 2 answers
Response from jhill4480 | Property representative |
Hi Nicole; My apologies for the late response to your question. We do keep some pack n play's here at the hotel that you could avail of but we would not have any kind of basinette or crib available. If you have any other... More
0
Votes
Room Tips
"Expect a little noise being so close to a high-traffic area, but it really isn't that bad"
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"Get room 305 . Spacious. Bedroom is separated."
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"We did like the room on the top floor"
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"We love the 4th floor to be able to have a view of the city. The king beds are amazing for comfort."
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