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Capital Hotel

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Capital Hotel
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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Reviewed yesterday NEW

The friendly staff,make you feel very comfortable, they go above and beyond, new renovations taking place at the present time but the hotel is kept very clean and beautiful would recommend this hotel to anyone.

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Helpful?
Thank Judy B
Grand Falls Windsor, Canada
Reviewed 2 days ago NEW

Extremely helpful staff. My review is all about the service. When people just want to make sure you feel like your home. Was out there in a snowstorm. The staff made sure everybody was comfortable and safe. Very clean and beds really comfortable. Used to stay at another hotel whenever I'm in town. Never will go back since staying at...

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Helpful?
Thank michelleaX4465BC
jhill4480, Manager at Capital Hotel, responded to this review

Hi there; It was really great to read your review! Our goal at the Capital is to make our guests feel like they are at their "home away from home" so I am extremely pleased that you experienced it. We look forward to seeing you again soon, hopefully, minus the snowstorm :)

Old Perlican, Canada
Reviewed 2 weeks ago

Hotel check in was fast. Renovations were being done but that never interrupted us in anyway. The staff go out of their way to help out in anyway they can. Rooms were clean as usual. I've stayed here for our lions convention for the past 8 years and always treated good.

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Helpful?
Thank Lloyd A
jhill4480, Manager at Capital Hotel, responded to this review

Hi there; I am so happy your stay was enjoyable and the staff treated you well! We enjoy the Lions Club convention every year and look forward to having you see the completed new look at the hotel next year. It's the first time in many years I can recall there not being a snow storm on your convention weekend...

Labrador City, Canada
Reviewed 4 weeks ago

excellent service, staff real nice, price excellent,, great meals, Went out for medical reason and close to Health Science... this reason should be added as to purpose of our stay...not there to select... reason why i selected solo for sort of trip... as no medical there to select too bad they do not have few rooms, perhaps floor level near...

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Helpful?
Thank npinsent
jhill4480, Manager at Capital Hotel, responded to this review

Thank you for taking the time to give us your feedback. I hope all is well with your health and next time you visit us it will be for rest and relaxation :) We work very hard to ensure our guests receive the best possible service at the best possible price, I am happy you were pleased with all aspects...

St. John's, Canada
Reviewed 19 December 2016

ate lunch with a group from work - restaurant was about 1/2 full yet service was incredibly slow. Server was polite but took forever to get appetizers, waited about 45 mins for main courses, and we weren't even offered coffee/tea. We actually had to track down another server to get our bills! The food was fine, but if you are...

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Helpful?
Thank Joe D
jhill4480, Manager at Capital Hotel, responded to this review

Hi there; Thank you for taking the time to share your thoughts on the service at Jack's. I do apologize if the service you received was not up to the standards that we expect from our employees. I will certainly follow up with the chef. I am not sure the size of the group that was here but for a...

St. John's, Canada
Reviewed 9 December 2016

Stayed here many time for our annual Christmas Party. Room is always nice and clean - check in is always prompt. Great place to stay.The area is always decorated nice for Christmas and the food at the buffet is amazing! Cant wait to return :) tonight.

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Helpful?
Thank hereandthere043
jhill4480, Manager at Capital Hotel, responded to this review

Thanks so much for your great comments! We really appreciate hearing from our guests. We strive to provide a great guest experience and your feedback helps us continually improve. Happy to hear you had a great meal as well! Thanks again :)

st. johhn's nl
Reviewed 15 November 2016 via mobile

Stayed at this hotel while on a weekend getaway with some friends. Room is clean and spacious. Comfortable beds. Quiet hotel. The breakfast included is perfect. We tried both options in the guest special, and had both again the next day. Great service in the restaurant friendly staff. We were able to have a late checkout to help accommodate our...

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Helpful?
Thank crockerholly
jhill4480, Manager at Capital Hotel, responded to this review

Thanks for the great review. I am pleased to hear that you had a great weekend. Hope your shopping experience was just as enjoyable! Looking forward to seeing you again on your next weekend getaway :)

Happy Valley-Goose Bay, Canada
Reviewed 9 November 2016

Very close to everything! Shopping, restaurants, price was reasonable! Friendly staff! Would recommend this hotel! Very clean and quiet, restaurant in building! Stay here every time I go to St. John's!

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Thank cavelleclark
jhill4480, Manager at Capital Hotel, responded to this review

Thank you very much for taking the time to let us know how we are dong! We are very pleased to hear that we are your hotel of choice and appreciate it greatly. Our staff work very hard to ensure our guests have an enjoyable stay and I am pleased to hear they have met expectations!! See you again soon...

Reviewed 22 October 2016

I Loved There Bar And The Rooms There Was A Problem Like Every Night I Stayed Tho There Was Like Always Wedding So All The Parking Spots Were Full So My Family Had To Park Far Away From The Hotel And The Wedding People Out Side Are Mostly Drunk (Not All The Time) So They MADE A LOT OF NOSE...

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Helpful?
Thank Shadow100000
jhill4480, Manager at Capital Hotel, responded to this review

Thank you taking the time to let us know your thoughts. I am glad to hear you enjoyed our bar and bedrooms. I do apologize for any inconvenience that took place during your time here. We monitor large functions very carefully to ensure our guests are not disrupted and our front desk agents are very prompt in taking care of...

Reviewed 20 October 2016 via mobile

Stayed at the Capital in St. John's both pre and post a trip to Europe. As always, this hotel is comfortable, clean and staff are friendly and helpful. We had their full cooked breakfast for 5.99 and that too was great. I have used this hotel many times over the years and will continue whenever we go to St. John's.

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Helpful?
Thank Joanne D
jhill4480, Manager at Capital Hotel, responded to this review

I hope you had a fantastic trip to Europe! We are so pleased that you decided to stay with us and thank you for taking the time to share your thoughts. I trust our in house guest breakfast special was everything you expected! See you again soon :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities

Additional Information about Capital Hotel

Address: 208 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3R2, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range: RM437 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capital Hotel 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Capital Hotel St Johns
Capital Hotel Newfoundland, Canada
Hotel Style:
#9 Business Hotel in St. John's
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Questions & Answers

Here's what travellers have asked, with answers from Capital Hotel staff and other travellers.
3 questions
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5 months ago

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Questions? Get answers from Capital Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for a king.”
 of 5 bubbles hereandthere043, 9 Dec 2016 | Read review
“Top floor is always great!”
 of 5 bubbles cavelleclark, 9 Nov 2016 | Read review
“At The Top Floor Like Room 400 Or So”
 of 5 bubbles Shadow100000, 22 Oct 2016 | Read review
“I only saw our room but the hotel does have elevators”
 of 5 bubbles mandypeck56, 20 Sep 2016 | Read review
“Avoid staying on a Friday or Saturday unlesss you're there with a wedding.”
 of 5 bubbles cfuerth, 3 Aug 2016 | Read review
5 of 5