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BEST WESTERN PLUS Chocolate Lake Hotel

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#10 of 28 Hotels in Halifax
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Chocolate Lake Hotel
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1,136 Reviews from our TripAdvisor Community

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Showing 1,091: English reviews
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Reviewed 1 week ago

The hotel is conveniently located, the staff are friendly and helpful, the room is clean and well appointed. BUT, the bed sagged noticeably and I didn't get any sleep. My spouse, on the other hand, slept like a log right in the middle of the bed. I think the number one most important thing to find in your hotel room...

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Helpful?
Thank George L
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

George L - thank you for taking the time to review Chocolate Lake Hotel. I am having our team check the bed in the room you stayed in to see if a replacement is in order! Everyone has different bed preferences but we certainly don't want a bed sagging in the middle! We appreciate you letting us know and hope...

Coldbrook, Canada
Reviewed 1 week ago

My family and I stayed here during a Cheer competition beginning of February. We love this hotel and prefer to stay here when we visit Halifax. It is close to Exhibition Park, and shopping. Pleasant staff and always an easy check in and out. The buffet is excellent especially over looking the lake. Rooms are always clean, quiet and have...

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Helpful?
Thank Bfly217
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Bfly217 - Thank you for your review! We are so happy to hear that we are your favorite place to stay while visiting Halifax. We hope that we have the oppourtunity to welcome you back again.

Thorburn, Canada
Reviewed 1 week ago

We love staying at this hotel, especially when we can get a good price for it. No complaints! French fries in the restaurant were the best I've had in a long time. And I think very hotel should have a pet! Loved meeting Aero!

Review collected in partnership with Best Western
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Helpful?
Thank Carleigh S
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Carleigh S - Thank you so much for your review of Best Western Plus Chocolate Lake Hotel! I have to agree with you those - those handcut fries are amazing! Glad you had the chance to meet our new pup Aero. We hope to welcome you back again.

Edmundston, Canada
Reviewed 3 weeks ago

I always stay there whan we do Saltscapes Expo in April and we love the place. it's convenient and close to Downtown Halifax, near shopping malls and restaurants. Staff are friendly! I do recommend this hotel if your going on business or with family.

Review collected in partnership with Best Western
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2Thank Jobg2013
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Jobg013 - thank you for your review! We are delighted to hear you enjoy our convienient location and hope to see you again during Saltscapes 2017!

Saint John, Canada
Reviewed 4 weeks ago

My family and I stayed at the Holiday Inn Express Plus Chocolate Lake Hotel in March and it was a very nice hotel, when we first checked in the women at the desk was very, very kind to us. The other staff members that worked there were very nice to us as well!! The breakfast was great, all of the...

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Helpful?
2Thank NJMM25
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

NJMM25 - Thank you for the review of Best Western Plus Chocolate Lake Hotel! We are so pleased to hear you enjoyed your stay and hope to welcome you back again.

Calgary, Canada
Reviewed 18 January 2017 via mobile

When I arrived to the front desk on the 24th I tried checking In with my dog. Hotel is dog friendly which is great. However, wasn't efficient in obtaining the correct information and pulled someone else's information for me to sign only after I caught the mistake. The failure with the hotel computer I guess left the only other option...

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Helpful?
Thank r3ddoberman
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

R3ddoberman - Thank you for taking the time to review your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Bridgewater, Canada
Reviewed 18 January 2017

Married couple from outside Metro had to be in town for personal appts. in mid-January 2017. Have stayed here before averaging two or three times a year for similar reasons, sometimes shopping, sometimes shows. Can honestly say I can't ever remember a problem arising. Without going into detail I will say that parking, check in, rooms, rec facilities, staff everywhere,...

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Helpful?
1Thank Patrick B
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Patrick B - thank you so much for your wonderful review of Chocolate Lake Hotel! We are so delighted to hear that you enjoyed your stay. Our team hopes to welcome you back again in the future!

Truro, Canada
Reviewed 11 January 2017

Excellent stay, staff were very accommodating, quality of the rooms and of the overall hotel were very excellent, best sleep I have had in awhile. The front desk staff we encountered were very friendly and we would definitely choose this hotel again the next time we travel to halifax.

Review collected in partnership with Best Western
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Helpful?
1Thank foodygyal
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Foodygyal - thank you so much for your review of Chocolate Lake Hotel! I am so happy to hear our front desk team were able to assist you. We look forward to seeing you again.

Toronto, Canada
Reviewed 8 January 2017

Every effort is made to accommodate their guests. From the time you enter the hotel and are greated by the front staff to the housekeepers and wait staff, you will be pleased by the excellent attention given you. Use this location for family gatherings to family visits, they will be there to assist. Direct reservations to the property works great...

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Helpful?
Thank Hfwax
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Hfwax - thank you so much for your wonderful review of Best Western Plus Chocolate Lake Hotel. We are delighted to hear that all of our staff were able to make you stay enjoyable. We hope to welcome you back to our hotel again in the future!

Reviewed 5 January 2017 via mobile

The room was nice. The staff were nice. The pool needed repairs and it looked like it needed repairs for a while. Wouldn't go back there again it wasn't anything special for what I thought for a top quality Motel

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Helpful?
Thank Ted M
Michelle W, Guest Relations Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Ted M - thank you for taking the time to review our hotel. If you could please follow up with me directly regarding your concern with the maintenance/repair to our pool area it would be greatly appreciated. You can reach me at 902-444-8651. Thank you and I look forward to speaking with you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 

Additional Information about BEST WESTERN PLUS Chocolate Lake Hotel

Address: 250 St Margarets Bay Rd, Halifax, Nova Scotia B3N 1J4, Canada
Region: Canada > Nova Scotia > Halifax Region > Halifax
Price Range: RM370 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chocolate Lake Hotel 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western Halifax
Halifax Best Western
Hotel Style:
#5 Business Hotel in Halifax
#6 Romantic Hotel in Halifax
#6 Family Hotel in Halifax
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chocolate Lake Hotel staff and other travellers.
11 questions
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Hubbards, Canada
4 months ago
Galesburg, Illinois, United States
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chocolate Lake Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quiet and has a nice view.”
 of 5 bubbles georgelT3465QS, 14 Feb 2017 | Read review
“Top floor over looking the lake is best.”
 of 5 bubbles Bfly217, 13 Feb 2017 | Read review
“The best view is probably on the top floor!”
 of 5 bubbles NJMM25, 27 Jan 2017 | Read review
“Accessible accommodations available”
 of 5 bubbles Hfwax, 7 Jan 2017 | Read review
“Ask for a room at the back overlooking the lake.”
 of 5 bubbles Photolady73, 22 Dec 2016 | Read review
5 of 5