We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Customs House Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Customs House Inn
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

56 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Customs House Inn
See the most recent reviews
Showing 54: English reviews
Pittsburgh, Pennsylvania
Reviewed 29 August 2014

This stay got off to a rocky start, as the two king bed rooms we had reserved weren't available, despite the fact they had been booked several months before. But, this was the only real glitch. Fine old building with big windows, high ceilings, and modern bathrooms. Easy walk to everything in Pictou, and nice view of the water. Breakfast...

Thank TheArdentTraveler
Holland, Michigan
Reviewed 28 August 2014

So nice to be there after traveling from White Pointe! Room on corner so had view of water. Light/bright/spacious/charming. No breakfast to speak of--toast/cold cereal/granola bars etc.. Room was a little dirty--ceiling fan--and cobwebs under the desk. Nice shower. Shania greeted us and was fantastic! Several restaurants w/n walking distance or near by. No elevator for those who have trouble...

Thank readytogo85
Tallahassee, Florida
Reviewed 29 July 2014

Booked online, couldn't be more satisfied. Our room was large and nicely furnished. Ceilings really high, small kitchenette, large bed. Could see the water from our window. Doug, the innkeeper, was on hand and very friendly, full of good cheer. It was our anniversary night and he advised us where to eat and made reservations for us. Breakfast included down...

Thank Donald D
Reviewed 24 July 2014 via mobile

We booked this place on trip advisor literally about an hour or less before we got off the ferry. It wasn't too hard to get to but when we got there we couldn't find the inn-keeper. After finally finding him downstairs he told us the room we had booked on trip advisor wasn't available but he did give is a...

Thank Stephanie C
Reviewed 14 October 2013

We stayed a night in this very cool B/B. It is in a good location and the rooms are a very good size, clean and well furnished. The host Doug is very helpful and we had a nice breakfast as we'll in the cool pub downstairs.

1Thank carman7600
Reviewed 17 September 2013

We stayed here recently. The house is very impressive and our room was quite large and overlooked the harbour. The room is simply furnished, clean, and quiet. I would suggest that the owner put in coffee makers in the rooms, a small touch that is very appreciated by guests. We hurried on in the morning so did not take advantage...

Thank fchild
London, United Kingdom
Reviewed 16 September 2013

Rooms were very large and clean. Location was great. Service was okay, we could not get the ceiling fan working and kept trying to call the front desk but no one answered. This may be petty, but I found it really annoying because there was a hand written note from housekeeping saying that should we need anything to let them...

Thank nothanks2013
Hobart, Australia
Reviewed 2 September 2013

I'm a little embarrassed to say I didn't want to stay here because of where this B&B sat in the review status. I've sworn by trip advisor as a travel consultant for years and when in the hotel industry as well but this was an absolute delight. It was a long weekend and we did not have a lot of...

1Thank 224Karin
Dubbo, Australia
Reviewed 17 August 2013

The Customs House Inn was chosen for us as part of our touring package of Nova Scotia. Upon arrival the Inn wasn't much to look at (I should have known not to judge the book by it's cover). As soon as you walk in it is was spacious, comfortable and clean. Our room had a kitchenette as well as a...

1Thank MaryFrancesRoman
Reviewed 1 October 2012

I chose this title because I believe that the place has potential but that the owners still have some way to go to add the finishing touches to make it a B&B that will see repeat business. When we arrived in Pictou we had some trouble finding the place. When one approaches from the street close to the marina, the...

2Thank Hobbychef_10

23 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (19)
Hotel & Grounds (3)
Room/Suite (9)
Other (7)

Management photos: Courtesy of the property manager

All Management Photos (4)
Hotel & Grounds (3)
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pictou
11.4 km away
Travelodge Suites New Glasgow
11.6 km away
Holiday Inn Express Stellarton - New Glasgow
0.2 km away
The Pictou Puffin Bed and Breakfast
Show Prices
Show Prices
Show Prices
6.9 km away
Pictou Lodge Beachfront Resort
0.8 km away
Evening Sail B&B
Evening Sail B&B
#1 of 12 in Pictou
227 reviews
0.7 km away
Willow House Inn
Willow House Inn
#2 of 12 in Pictou
107 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Breakfast included
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Customs House Inn

Address: 38 Depot Street, Pictou, Nova Scotia B0K 1H0, Canada
Region: Canada > Nova Scotia > Pictou
Price Range: RM504 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Customs House Inn 3.5*
Number of rooms: 8
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity and Priceline so you can book your Customs House Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Customs House Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms available on the first floor.”
 of 5 bubbles 746walterb, 16 Oct 2016 | Read review
“I think All the rooms will be great locations!!”
 of 5 bubbles Z8459YXterrys, 13 Sep 2016 | Read review
“Some rooms are larger than others so check whats avalable when you book”
 of 5 bubbles 253barryw, 12 Jul 2016 | Read review
“I think all rooms (there are only 8) would be fine - we were on the 2nd floor.”
 of 5 bubbles TwoMountainFarm, 15 Sep 2015 | Read review
“We loved our room, 2D.”
  • Fireplace Grate
  • Fireplace
  • Art
  • Desk
  • Large Confortable Bed
  • Fireplace
  • Large Comfortable Bed
  • Our Room
 of 5 bubbles RichardG159, 9 Jun 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay