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Sinclairs Retreat Dooars, Chalsa

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Sinclairs Retreat Dooars, Chalsa
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165 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Kolkata (Calcutta), India
1 review
Reviewed 3 days ago NEW

We are Travel Agents, and had organized a TEAM BUILDING EXCURSION for 110 Students + 8 Faculty Members, of a reputed Management College, from Kolkata, for 3 nights, at this Resort. It was truly an UNFORGETTABLE EXPERIENCE, given the beauty of the Resort & of course, am amazing Team, right from the Front Office to the F&B / Restaurant, to... More 

Helpful?
Thank TRAVELAID2B
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

well maintained huge property ...great place who wants serenity...little bit on the costlier side ....food is also quite costly and wont find any descent resurant in the vicinity so have to manage...but it is understandable as they are managing a huge property. great staffs ....if you stayed their it would be an experience of lifetime...ADVICE:GO WITH YOUR SOULMATE

Helpful?
1 Thank debnarayanb
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property.We are grateful for your appreciation of the services of our team members. The resort is an ideal destination for those who enjoy and love nature. We are indeed delighted that you enjoyed your stay with us. The food in our restaurant is made of fresh ingredients as we do... More 

Phuntsholing, Bhutan
1 review
Reviewed 1 week ago

Room & Location: I really felt that Sinclairs Dooars is a well organized and systematic Resort. All the rooms are proper and clean. More interesting to know about Sinclairs Dooars is its location. The location is amazing and environment is well maintained. Food: Food is so tasty and staffs are well mannered. All the staffs provides their services as and... More 

Helpful?
Thank Mukesh M
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property, its facilities and the quality of food. The resort is an ideal destination for those who enjoy and love nature. We are grateful for your appreciation of the services of our team members. Your kind words are a great source of inspiration for us to deliver even better experience... More 

Kolkata (Calcutta), India
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

A great place to chill out. Lots of activities to keep you occupied all over the day. Very helpful staffs who will take care of everything you ask for. Good food. We stayed in the log hut which was an excellent experience.

Helpful?
Thank aninditakg
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Madam, Thank you for your wonderful comments about our property, its facilities and the quality of food. The resort is an ideal destination for those who enjoy and love nature. The appreciation of our property and services is such a great motivation for the Sinclairs team. We look forward to welcoming you again at Sinclairs Retreat Dooars. We also... More 

Kolkata, India
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 weeks ago

Sinclairs Retreat Dooars, located at Chalsa Hilltop is spread over 20 acres of verdant green. I personally feel that it is one of the most splendid resorts in North Bengal. I along with my family visited Sinclairs Chalsa during the Durga Puja Vacation. It was an awesome stay. My heart melted with the stunning beauty of that spectacular place. Sinclairs... More 

Helpful?
Thank tty70
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments about our property, its facilities and the quality of food. The resort is an ideal destination for those who enjoy and love nature.We have introduced cycle rickshaw in the resort to reach our senior guests to their room or to the other areas within the resort. We are indeed delighted that you... More 

Mumbai (Bombay), India
Level Contributor
140 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 weeks ago

The entry to this place is impressive. The property is huge, gardens well manicured, reception area quite decent, that's where the positives end. As I entered my room, I got the stink of an unused rooms for weeks. Cockroaches,rats are there to give you company. The gymnasium is pathetic as their kitchen. The positives are a well kept swimming pool,... More 

Helpful?
Thank Tapan-Patel
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your comments. The whole property has been built with a concept ‘live with nature’ and we appreciate your comments regarding the well kept gardens.We are saddened that rooms were not clean when you checked in. Please do consider this as an aberration. All the Sinclairs properties are known for the high quality of maintenance. We... More 

London
Level Contributor
155 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 weeks ago

Only an overnight stay here on our organised tour, but we had half a day to make use of the facilities, including a decent fitness centre and a huge well-maintained outdoor pool. The hotel is set in vast, manicured grounds - a great place to stroll and relax. The bedrooms are mostly some distance from the reception and restaurant building,... More 

Helpful?
Thank Barmag
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, We are delighted with your comments. The appreciation of our property and the green surroundings is a great motivation for the Sinclairs horticulture team. The resort has been conceptualized to let our guests ‘live with nature.’ This place is a retreat where one can enjoy nature in all its grandeur, away from the pollution of cities and towns.... More 

Mumbai
Level Contributor
146 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 4 weeks ago via mobile

Its probably the only good place in this region, and is lush green. Very good people with great surround ambience... but needs slightly better rooms (the size is great but otherwise), slightly better food and the room service needs to be more prompt.. But if you want to increase a few years of your life with pure oxygen, just come... More 

Helpful?
Thank Niraj_Shah
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for staying with us and sharing your experience. Your kind words are a great motivation for our team which constantly strives to offer the best to our guests. Yes, the USP of our property is the green and serene surroundings that create a haven for guests seeking a break from the hustle and bustle of city... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

The resort is situated at a hilltop which offers a wide view of the surroundings. It is absolutely green all around. The property is huge and well spread out. It's very well maintained considering the mammoth size of the resort. It must be very challenging job to maintain the resort. The rooms are very good and spacious. The breakfast spread... More 

Helpful?
2 Thank ashish g
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for your wonderful comments. We are indeed happy that you and your family enjoyed their stay with us and liked the food. The USP of our property is that it gives the guests an opportunity to be away from the hustle and bustle of city life and ‘live with nature.’ We have planted over 100,000 trees... More 

Kolkata (Calcutta), India
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

First impression was sound,with a swift check in and pleasant smiles worn on everyone's face. The rooms were much far,making it a bit difficult for aged people to walk that long just to access any star resort facilities like Library,or sitting area etc. The condition of the rooms were a little appalling. Weren't much maintained,hot water was inconsistent and the... More 

Helpful?
Thank Jeebak_Roy
Sudhakaran, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Mr Roy, We thank you for your feedback. We have taken a note on the quality of food based on your review. Generally the food in Sinclairs Retreat are made with fresh and nutritious ingredients and the chef personally looks into the quality of the food and try to provide a spread that will cater to different tastes. The... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Smoking rooms available
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Sinclairs Retreat Dooars located at Chalsa Hill Top in the Dooars region of West Bengal is spread over 20 acres of verdant green. Built in complete harmony with nature, the resort is ideal for those seeking rest, rejuvenation and adventure. The property has 66 rooms and three suites. These rooms and suites are in cottage style accommodation, with each cottage cluster having six rooms. The USP of our property is to 'come and live with nature'. The resort has a spa with steam and sauna, an olympic size swimming pool and a children's wading pool. It has its own organic farm with medicinal shrubs, flavouring herbs, exotic vegetables and aromatic plants. An air-conditioned multi-cuisine restaurant The Banyan Tree allows you to view the green while enjoying your meals. The Tusker Bar sets the ambiance for a cool evening where guests can enjoy drinks. The Bamboo Grove cafe is an epicurean delight and serves fresh and hot snacks. Recreational facilities croquet, cycling, table tennis, badminton, night cricket/football and billiards. A children's park and a library with a large number of books is available. The very essence of Dooars is its rich wildlife and exquisite flora and fauna which can be experienced in the reserve forests located nearby. The region is also famous for its lush tea gardens and is ideal for trekking, white water rafting and bird watching. ... more   less 

Additional Information about Sinclairs Retreat Dooars, Chalsa

Address: Chalsa Hill Top, Jalpaiguri 735206, India
Region: India > West Bengal > Jalpaiguri
Price Range: RM378 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sinclairs Retreat Dooars, Chalsa 3*
Number of rooms: 69
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Questions & Answers

Here's what travellers have asked, with answers from Sinclairs Retreat Dooars, Chalsa staff and other travellers.
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Questions? Get answers from Sinclairs Retreat Dooars, Chalsa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are of the same type, and located on the ground level.”
 of 5 bubbles TRAVELAID2B, 1 Dec 2016 | Read review
“ALL rooms are good go for anyone but as their is no room service choose closest to resturant”
 of 5 bubbles debnarayanb, 26 Nov 2016 | Read review
“Green compound, well natural decorated area and peace & silent location”
 of 5 bubbles , 22 Nov 2016 | Read review
“Closest rooms to the reception will help u walk less for restaurant.”
 of 5 bubbles Jeebak_Roy, 31 Oct 2016 | Read review
“Our choice was proximity to the pool. All rooms are quest and private.”
 of 5 bubbles mingmals, 17 Jul 2016 | Read review
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