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BEST WESTERN Brantford Hotel And Conference Centre

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BEST WESTERN Brantford Hotel And Conference Centre
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376 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Chatham
Reviewed 18 April 2016

This hotel is nice. The hotel rooms are a bit outdated but reasonable. Breakfast was nice. The food was okay. The upgrade was reasonable for the hot foods except the potatoes were overcooked and the french toast was not good. I would consider staying again.

Review collected in partnership with Best Western
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Helpful?
Thank Brandon S
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Brandon S, Thank you for choosing BEST WESTERN for your accommodation needs. We appreciate your feedback and will use it to continue to improve. We are constantly renovating and updating and we look forward to your return visit. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Windsor, Canada
Reviewed 18 April 2016 via mobile

I just got home from an AMAZING stay at this hotel with friends and from check in, Emma was just WONDERFUL, she was going to give us a good rate, but once we told her that were there for a funeral, she automatically gave us the bereavement rate. The room was top notch, very clean and quiet, breakfast was good,...

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Helpful?
Thank Lorne M
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Lorne M, Thank you for choosing to stay with BEST WESTERN. I am pleased to know that Emma went above and beyond and took good care of you during your difficult time. We appreciate your recommendations of staying at our hotel to others and look forward to your return visit. Warmest regards, Joanne Brooks-Calhau, Assistant General Manager

London, Canada
Reviewed 14 April 2016

This hotel was very clean from the parking lot, the front lobby, halls, elevators and rooms. Rooms were very spacious. The continental breakfast had an upgrade option for $5.00 to a buffet that offered hot and cold foods. The staff was very friendly and knowledgeable about the local area. The front desk clerk went out of her way to try...

Review collected in partnership with Best Western
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Helpful?
Thank Christina B
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Christina B Thank you for choosing to stay at BEST WESTERN for your Garth Brooks concert, how exciting! We appreciate your detailed review about your recent stay and we are pleased to know you enjoyed the cleanliness of our property and our friendly, knowledgeable staff. It is fantastic that you enjoyed an "excellent overall experience". We certainly look forward...

ontario
Reviewed 12 April 2016

Hotel was very good, but, hockey tournament packs of kids running the halls unsupervised right up to 11 pm at night is not acceptable. Management needs to address the comfort level of the guests who are not affiliated with the travel hockey teams. The travel teams may be a very lucrative market, but, it would be responsible on the staff's...

Review collected in partnership with Best Western
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Helpful?
Thank yeltao
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear yeltao, Thank you for choosing to stay with BEST WESTERN and providing feedback. We understand noise of any kind can disturb a stay and we do our best to provide a comfortable, quiet stay for all of our guests. We appreciate your feedback and will continue to do our best to prepare for tournaments. Yours in hospitality, Joanne Brooks-Calhau,...

Steinbach
Reviewed 11 April 2016 via mobile

The hotel is very conveniently located near the highway, shopping centers and restaurants. Great for a 1 or 2-night stay for business purposes... Steve at the front desk was extremely efficient and curteous. This definitely helped me accept the poor state of the hallway and the room doors. The room itself was OK and the bed seems very comfortable...

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Helpful?
Thank Andre S
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Andre S Thank you for choosing to stay with Best Western! We appreciate your feedback and we are pleased to know that you found Steve to be extremely efficient and courteous. We take great pride in our team's customer service. We are constantly renovating and updating, and we have the hallway on our list. I am glad you enjoyed...

Oxford, England, United Kingdom
Reviewed 11 April 2016

We are staying here for 5 days (still here) and very impressed so far. We have a drive up room which is great whilst there is still clearly some updating required everywhere is clean and well appointed.. We have a room with 2 queen size beds but there are plenty of other room configurations on offer. The restaurant and bar...

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Helpful?
Thank Philippa S
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Philippa S Thank you for choosing to stay with BEST WESTERN! I am pleased to know that you are enjoying our nice hotel, great service, lovely bar, and comfortable guest rooms! It has been wonderful to have you as our guest! We look forward to your return visit when you are in the area next. Yours in hospitality, Joanne...

Toronto, Canada
Reviewed 6 April 2016

The rooms are old. Cracks in ceilings, paint peeling. Bathroom not very nice. Breakfast is good. Great location. I guess you get what you pay for because the rate is good. I'll probably stay here again.

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Helpful?
Thank Shwarmski
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Shwarmski Thank you for choosing to stay with BEST WESTERN and providing us with feedback. We are working on figuring our which room you stayed in so that these items can be fixed. We look forward to your return visit so you can enjoy our good rate on our great rooms! Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

South Mountain, Canada
Reviewed 5 April 2016

My wife was here for work for a few days and we came down to join her. The pool was well used and reasonably well maintained though the hot tub could have used a bit of a scrub. Our room was fine and the beds were comfortable. They are obviously updating rooms but our had not been done yet. I...

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Helpful?
Thank Portera63
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Portera63, Thank you for choosing to stay with BEST WESTERN, we appreciate your business. I am pleased to know that you enjoyed your comfortable bed, our indoor pool and the food and service at Kirby's Bar and Buffet. We look forward to having you stay with us again. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

Reedsport, OR, United States
Reviewed 28 March 2016

This was the best option in Brantford. It is has many amenities and courteous staff. Safe and clean hotel with a nice restaurant and bar. Room décor was a little outdated but the beds were clean and comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank Lisa M
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Lisa M Thank you for saying that BEST WESTERN is the best option in Brantford for your accommodation needs. I am pleased to know that you enjoyed our amenities, clean hotel, nice restaurant and bar and our courteous staff. We look forward to your return visit. Warmest regards, Joanne Brooks-Calhau, Assistant General Manager

Toronto, Canada
Reviewed 27 March 2016

All around great stay. Great dinner and breakfast. Rooms clean, near everything by. The staff was helpful and friendly. Bathroom could use updating, rooms pretty sound proof. Free parking well lit area

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Helpful?
Thank JC D
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear JC D Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn and sharing your "Excellent" experience. I'm pleased to know that you enjoyed your great dinner and breakfast at Kirby's Bar and Buffet and our friendly and helpful staff. We look forward to welcoming you back. Yours in hospitality, Joanne Brooks-Calhau, Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more   less 

Additional Information about BEST WESTERN Brantford Hotel And Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Region: Canada > Ontario > Brantford
Price Range: RM405 - RM667 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brantford Hotel And Conference Centre 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford
Brantford Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brantford Hotel And Conference Centre staff and other travellers.
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Questions? Get answers from BEST WESTERN Brantford Hotel And Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a fireplace if available”
 of 5 bubbles T0mmyBahama, 18 Feb 2017 | Read review
“Make sure you ask to stay in the quiet area away from the highway”
 of 5 bubbles NadiaT71, 11 Feb 2017 | Read review
“The Wayne Gretzky Wing near the end of the hall was nice and quiet.”
 of 5 bubbles 993anitad, 18 Jan 2017 | Read review
“I believe there is a new section and old section. We were in the old section, but perhaps have better luck with the new section.”
 of 5 bubbles O4117QUdavidc, 11 Jan 2017 | Read review
“Book the Gretzky wing, quiet zone!”
  • Separate bedroom
 of 5 bubbles StouffvilleDanal, 5 Jan 2017 | Read review
5 of 5