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Waterfront Hotel Downtown Burlington

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Waterfront Hotel Downtown Burlington
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Hotel Downtown Burlington
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Showing 359: English reviews
Washington DC, District of Columbia
Reviewed 19 March 2017

In driving to Burlington from Toronto, I was struck by the neighborhood, views and proximity to the water. It made me long to return for a visit during warmer weather! Upon arrival, I was greeted very warmly and provided information on the area and dining options. It was very much appreciated after a long week of travel. I booked a...

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Helpful?
Thank amitchella
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear traveler, Thank you for the kind review. We take pride in our location. I am glad that you enjoyed your room with the lovely view of the park and pier. Please let me know when travelling with your family so I can assist in making it a memorable stay

Reviewed 18 March 2017 via mobile

Wow guys!! Great find! You have hired one of the most professional nicest, funniest representatives a business should hire for the job Paula has at your hotel. Please make sure she reads this to know that she helped to ensure she made our stay as pleasant as possible. The rooms are great the facilities are amazing. The pool helped bring...

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Helpful?
1Thank adam t
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest: Thank you for the kind words about Paula, I am so happy to know that she made your stay with us. I will be sure to pass on the review and let her know how she made you feel. I hope when visiting the area again you choose to stay with us at Waterfront Hotel.

Region of Waterloo, Canada
Reviewed 13 March 2017 via mobile

My boyfriend and I recently stayed here and it was a very nice hotel. Checking in and out was easy and the staff were very friendly. What I most enjoyed was that we were able to access the pool and hot tub later in the evening opposed to it closing early. The atmosphere fit perfectly given the location and it...

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Helpful?
Thank concertjuxiie
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest: Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Burlington. We look forward to welcoming you back soon!

Ontario, Canada
Reviewed 12 March 2017

We've been going to this hotel off and on for years. They've done some renovations and everything is great! Our room was 211 which didn't have a great window view (see pics) but you can pay more for a room with a lakeview. The pool, hot tub and exercise room are very nice. Our room was nice, beds comfortable. There...

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Helpful?
Thank Anne O
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Traveler: It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

St. Catharines, Canada
Reviewed 5 March 2017

Staff were nice at check in. Room was nice enough. I didn't pay for the view so was overlooking the roof of the restaurant. Not very nice to look out at. I was a little surprised that they had disposable cups and mugs. The reception on the TV was about a 3 of 5. Up to that point I would...

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Helpful?
Thank jotes2017
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest:We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance. Please feel free to contact me directly on my cell 905-537-8175 to discuss your stay.

Burlington, Canada
Reviewed 4 March 2017 via mobile

I stayed at the Waterfront hotel for my birthday and it was fantastic. The staff were friendly and very helpful. The room was clean and had a great view of the water. Buffet breakfast was included. Great value! Within walking distance of many great restaurants, shops and right on the boardwalk!

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Helpful?
Thank ClancK
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Traveler. Happy Birthday. I am happy to know you enjoyed your special day while staying at Waterfront Hotel. Our location is something we are very proud of and I am glad to know you enjoyed some of the local area while staying here. We hope you return soon

Thorold
Reviewed 4 March 2017

After trying for over a week to reserve a block of rooms for my wedding guests, I have still gotten no where. Have left multiple voicemails including the details of my wedding and no one returns the call. I even left a message with when to call back to ensure we would connect (within their business hours). I was looking...

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Thank Mirmle
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Bride: I am sorry to hear that you have not heard back from us. I have spoken with the department. I am confident that the Sales Team has returned all calls. I am sure that this is just a misunderstanding .We would love to host your guests at Waterfront Hotel. Please call Brittany Wheeler at 905-681-5400 ext. 5372 and...

Ottawa
Reviewed 4 March 2017

My wife and I needed to stay in a hotel in Burlington on two different occasions in the past few weeks. We initially chose this hotel due to its location. But we came back to this hotel due to the excellent service at the Front Desk, the nice view from the rooms facing the setting sun, and the convenience of...

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Helpful?
Thank Wade B
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Traveler, Thank you for the positive feedback. We are glad to know we are your first choice when visiting the Burlington Area. We take pride in our location and I am happy to know the desk staff is always friendly. We look forward to your return.

Baldwinsville
Reviewed 1 March 2017 via mobile

Staff and restaurant are excellent. Rooms in the basement are a new one. Rooms comfortable and faculty is rigjt downtown. Hotel is modern with a Canadian flavor. Only issue is fish gen bar closes at 9 on a Tuesday?? Who knows maybe thats normal

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1Thank Mike A
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest: Thank you for taking your time to review your stay at Waterfront Hotel. I am happy to know you enjoyed all of the amenities. The onsite bar usually is open till 10:00pm on Tuesdays. We hope to see you soon!!! Warm Regards,

Reviewed 28 February 2017 via mobile

My fiancé surprised me with a night at this hotel for New Years Eve. The gentleman who checked us in at the front desk was so warm and welcoming when we arrived. We had a corner room with a view of the lake. The room was beautiful, seemed brand new and very clean. I did not have a toothbrush since...

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Helpful?
Thank Olivia J
Waterfront H, Front Office Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Traveler, thank you for the positive review. I am glad to know you enjoyed your stay at Waterfront Hotel and you found the staff friendly. The corner rooms are very nice and that you enjoyed the newly renovated product. We hope to welcome you back soon.....

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Waterfront Hotel-Downtown is a landmark in the city of Burlington, Ontario, on the shores of Lake Ontario. With spectular panoramic views and all the conveniences of downtown within steps of the hotel. A perfect getaway with inspiring waterfront parkland and trails, unique shopping, museums, exquisite dining and world class festivals situated less than an hour from Toronto and Niagara Falls. ... more   less 

Additional Information about Waterfront Hotel Downtown Burlington

Address: 2020 Lakeshore Rd, Burlington, Ontario L7R 4G8, Canada
Region: Canada > Ontario > Burlington
Price Range: RM515 - RM662 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterfront Hotel Downtown Burlington 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Burlington Travel Lodge
Burlington Travelodge
Travel Lodge Burlington
Waterfront Hotel Downtown Burlington Ontario, Canada
Hotel Style:
#1 Green Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Hotel Downtown Burlington staff and other travellers.
3 questions
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New Hampshire Lakes Region, New Hampshire

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Questions? Get answers from Waterfront Hotel Downtown Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner King Room is good option”
Jerseyguy314, 25 Apr 2017 | Read review
“Our room faced east towards the condo construction site that is being built next to the hotel.”
jb01ab, 20 Apr 2017 | Read review
“Best view is over the Burlington Bay In the Summer would be awesome”
199Dave2013, 2 Apr 2017 | Read review
“Opt for a corner room overlooking the water and boardwalk. It was even beautiful during the snow fall that I experienced.”
amitchella, 18 Mar 2017 | Read review
“Pay the extra for a room with a view and ask for a room away from the restaurant.”
jotes2017, 5 Mar 2017 | Read review
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