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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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263 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Hamilton, Canada
Reviewed 5 days ago NEW

Rooms are comfortable enough front desk staff were friendly and helpful . Do not waste your money in there restaurant or room service food in mediocre at best and way way over priced . I suggest you walk downtown as there are many reasonable place to eat

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Helpful?
Thank 331jack
Orillia, Canada
Reviewed 3 weeks ago

This is a modernized, quiet old quaint hotel for which my wife and I really enjoyed our recent stay at. Nicely decorated, comfortable spaciest rooms with comfortable firm beds. Conveniently located downtown near the hub. Staff at reception were very friendly and helpful. Underground on site self parking available at a reasonable rate. Highly recommend trying this accommodation out.

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Helpful?
Thank Garry M
Management response:

Thank you for the feed back regarding your recent stay with us. We are so pleased to hear you enjoyed your stay. We hope to see you again some time soon. Clement, J. Front Office Manager

Ottawa
Reviewed 3 weeks ago

I stayed here a few nights with a group of colleagues on a business trip. We didn't use the gym or indoor swimming pool facilities, so I could not comment on them. The room was small but reasonably clean. The room faces two high rises and yet the thick curtains can only cover the windows partially leaving only the sheer...

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Helpful?
Thank taijime
mp0p0vic, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Guest, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. We are pleased with the positive comments regarding our hotel location and we truly value the negative comments as this gives us the opportunity of improving what we can offer. Thank you again for your comments. I hope that you will...

Buffalo, New York
Reviewed 4 weeks ago via mobile

FLASH GORDON'S ALIVE! [--Prince Vultan] See the giant ray gun off the lobby! Like the one in "Flash Gordon Conquers the Universe!" It is worth the stay just to fantasize on that work of art as you walk up the staircase. I attach photos. ["Open fire! All weapons, now! Charge the lightning field! I take personal responsibility in the Emperor's...

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Helpful?
Thank Cross-Culture-Maven
mp0p0vic, Guest Relations Manager at Crowne Plaza Hotel Hamilton, responded to this review

Gear Guest, Thank you for taking the time to share your recent experience at our hotel and for giving us a perfect your rating. We appreciate your feedback in regards to our hotel.

New York City, New York
Reviewed 14 February 2017

The room itself was clean, but has definite signs of needed repairs (peeling wallpaper, chipped paint, signs of peeling walls in shower). Although these are very minor repairs, it definitely ruins the polish on the room which could have been achieved. The tv is quite small for what you would expect with a room with a King sized bed. However,...

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Helpful?
Thank stevenjonnfoster
mp0p0vic, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback in regards to our hotel rooms and we are trilled to hear about the level of service rendered by our hotel staff members. Yes, our Debby a Gem of the hotel. We are currently working on fixing all deficiency in a guest...

Ontario
Reviewed 28 January 2017

Stayed in this hotel for one night, we got a good deal as could not imagine paying full price for this hotel. The room was quite small with one small window. The pool was nice and big and big jacuzzi. I went to get a drink in the bar/restaurant at 6pm and no one was there!! Also, was in a...

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Helpful?
Thank Kizy
Management response:

Dear guest, We are sorry that we did not meet your expectations. We continually monitor and improve our guest experience and we are hoping to host you again at Crowne Plaza Hotel Hamilton. Thank you for your attention to reviewing our hotel.

Windsor-Essex-Pelee Island Region, Canada
Reviewed 28 January 2017

good for the price... was a little uneasy about the note in the hotel room stating not to open the door if we didn't know the person knocking. Small rooms but was alright. stayed here for a concert so it served it's purpose. All in all an ok hotel.

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Helpful?
Thank Jagerlyn
Management response:

Dear Guest, Thank you for your feed back. A little note on the bed is just a little reminder to a costumers which is a standard in all hotels from IHG family.Thank you for your honest feedback which we will use to foster improvement, we hope to see you on a return trip.

Reviewed 19 January 2017 via mobile

Had an amazing dinner at the restaurant; Debby and Judith were amazing ! They make the best, tastier Cajun tilapia with pea sprout salad I ever had. The gym is quite descent as well and served the purpose Don't forget to order it. Thanks ladies

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1Thank Valdenio
Management response:

Thank you for your review and your recommendations. I’m sure Debby and Judith enjoyed catering to your needs as much as you enjoyed your dinner. We look forward to your next visit. Worm regards,

Toronto, Canada
Reviewed 18 December 2016

The manager of our youth basketball team contacted several hotels for group rates before finally going with Crowne Plaza. Initially I was uneasy with the decision since the distance from our venue indicated about a 10 minute drive and the reviews seemed lower than expected. I decided to go with the majority of the team since we were from the...

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Helpful?
Thank julieaA8795QR
Management response:

Dear Guest, thank you for taking the time to share your feedback. I appreciate your comments regarding our rooms, location and breakfast options. We certainly look forward to welcoming you back in the very near future. Best Regards, Mira Popovic General Manager

Ann Arbor, Michigan
Reviewed 13 December 2016

I have stayed here two different times, and every time was excellent. The rooms are clean, the staff is friendly and helpful, the parking ramp door closes at night so your car is safe, and it's pretty quiet for a downtown city hotel. I will definitely stay here again. The only downfall is you have to pay for parking, but...

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Helpful?
Thank ficara_travel
Management response:

Thank you for your review and choosing our hotel. We appreciate your business and are glad you are planning to visit us again. It is great to know that you enjoyed your stay with us ! Best regards, Mira Popovic, General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King Street East, Hamilton, Ontario L8N1B2, Canada (Formerly Ramada)
Region: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: RM417 - RM725 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario, Canada
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Hamilton staff and other travellers.
3 questions
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Tobermory
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ice machines only located on two floors so if that's important to you your floor section may be important.”
 of 5 bubbles GarryM606, 4 Mar 2017 | Read review
“We had the suite with fireplace and Jacuzzi. Awesome!”
 of 5 bubbles ckpaul, 14 Nov 2016 | Read review
“Our room was away from King Street but the back view was only of some office tower. Nothing inspiring...fyi..”
 of 5 bubbles FromChathamOntario, 15 Oct 2016 | Read review
“I guess you need to request a room with a view”
 of 5 bubbles ccr294, 14 Sep 2016 | Read review
“7th floor room gives you access to the lounge club.”
 of 5 bubbles Cancub50, 11 Sep 2016 | Read review
5 of 5