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Visitors Inn

Booking.comUS$103*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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222 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed 3 days ago NEW

The room was fine. Paid with debit as it is our way however the hotel still charged over $500.00 to our credit card. If we had not checked our statement closely we would have been out the five hundred. The manager claims innocence but if we were no diligent in checking our misstatement the Visitors Inn would have kept the...

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Helpful?
Thank John N
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. As we have already explained to you, the credit card that you had provided for your reservation had been PRE-AUTHORIZED for the amount of the stay. That pre-authorization, which is simply a "hold on you card", gets automatically released. Your accusations are completely false, and slanderous. Visitors Inn has operated a reputable hotel business for...

Rockland
Reviewed 4 days ago NEW

My daughter had to attend a job interview in Hamilton. I booked this hotel for her online. She was very pleased with my choice. The staff were very nice to her. The hotel and her room were very clean and comfortable. She had a long drive to get to Hamilton so I called ahead as I was worried they would...

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Helpful?
Thank Julie T
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for sharing your positive experience and submitting this review. We are very happy that the stay was comfortable, and enjoyable.

London, United Kingdom
Reviewed 4 weeks ago

This was a clean, comfortable and convenient place for an lengthy stay; no problems encountered at all. The on-site restaurant was a life-saver on many occasions. Would definitely choose this hotel again if in the area again.

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Helpful?
Thank J P
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review, we are happy to hear the your stay was comfortable.

Port Sydney
Reviewed 4 weeks ago via mobile

Our first time staying in Hamilton, and we wanted a spot with a pool for the grandkids before a next morning flight from Munro. Clean, pleasant, nicely appointed and new looking. Pool is very good, with hot tub and sauna. Very nice dining room for breakfast (extra $). Just one odd thing, though our reservation stated 4 adults with kids,...

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Helpful?
Thank Chas S
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review, we appreciate your comments and suggestions. We will make sure that rooms for 4 people will get enough towels from now on. We hope to see you again.

Dundas, Canada
Reviewed 1 April 2017

My son and I stayed there for one night. The hotel room was very clean, but dark even with all the lights on. Some of the tv channels did not come in properly (lines running through the picture) and when I told the staff they were politely unconcerned and did not offer to address this issue. The pool was clean...

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Helpful?
Thank Sticks_and_Bugs
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review. Sorry for your concerns, we will work hard to fix those problems. We have just finished updating all of our lighting to energy efficient LED, and the rooms are now much brighter. Thank you again.

St. Catharines
Reviewed 24 March 2017 via mobile

Recently stayed overnight at the Visitors Inn. The room was very clean and roomy. The beds were extremely comfortable. We spent time at the nice pool, hot tub and sauna. It's unfortunate that the restaurant had such short hours and it had a small menu. The food was pretty good. The bathroom was very clean but I would have liked...

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Helpful?
Thank Pollystcatharines
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review, your feedback is important to us. Your suggestion is a good one....and we will be adding grab bars to the Family Suite bathroom. We hope to welcome you back in the near future.

Sarnia, Canada
Reviewed 16 March 2017 via mobile

We came here to do March break tours at McMaster. Very close to university and 403. Lobby was very clean and staff were friendly. Room had 2 queen size beds. Very clean room with a large desk area and an extra pull out desk on wheels. Large bar fridge and cabinet to use for drinks, etc. We will definitely be...

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Helpful?
Thank Piceee
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review, we look forward to welcoming you again in the future!

Banff, Canada
Reviewed 12 March 2017

Based on what I could find of hotels online, this one is really decent for it's price point. Some of the more expensive hotels in Hamilton honestly don't even seem like they offer much more as far as the rooms themselves go. I frequently stay in Hamilton and have used this hotel numerous times now because the rooms are clean...

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Helpful?
Thank cdg18
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review, we appreciate your positive feedback. We will continue to do our best to serve our valued customers.

Toronto, Canada
Reviewed 9 March 2017 via mobile

Newly renovated. Very nice rooms and lobby. Clean. Shower is new. Keurig coffee machine in room. Nice pool gym and saunas. Price was real good, great value. Good location near the highway and downtown hamilton.

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Helpful?
Thank V9846PTkevins
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for taking the time to submit your review. Your feedback is very important to us.

Reviewed 14 February 2017 via mobile

Nice lobby and newly renovated room. Very impressed and very well priced to boot. Comfortable and well appointed with plugs by the beds. Much more than I expected and we had a great stay! Thx Visitors Inn!

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Helpful?
Thank FoodLuv6
EricRT, General Manager at Visitors Inn, responded to this review

Thank you for your review! We hope to see you again in the future. Sincerely, Visitors Inn Management, and staff.

41 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
"Luxurious and affordable". Our array of exceptional accommodations includes 60 tastefully appointed guest rooms featuring all queen and king size beds, Kitchenette rooms, Special Jacuzzi Suites, and Two-Bedroom Family Suites. An extensive list of in-room amenities including: Flat Screen TV’s, cordless telephones, FREE WiFi, individually controlled heat/AC units, coffee makers, irons & ironing boards, fridges, cable & satellite TV, free local calls, personal safes, hairdryers, alarm clock radios, complimentary newspapers and more. Unwind, relax and enjoy our beautiful indoor pool, sauna, Jacuzzi, and exercise room. Other features include Paparella's Restaurant, Conference facilities, and plenty of free parking. Conveniently located minutes from McMaster University/Hospital, and Downtown Hamilton. ... more   less 

Additional Information about Visitors Inn

Address: 649 Main St W, Hamilton, Ontario L8S 1A2, Canada
Region: Canada > Ontario > Hamilton
Price Range: RM466 - RM595 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Visitors Inn 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario, Canada
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Questions & Answers

Here's what travellers have asked, with answers from Visitors Inn staff and other travellers.
5 questions
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Questions? Get answers from Visitors Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here”
H5587LKjohnn, 24 May 2017 | Read review
“This hotel had a complete renovation in 2013.”
622JulieT, 23 May 2017 | Read review
“Our room faced the highway, but was quiet enough. Our room was on the bottom floor, and had a door leading to the parking area.”
Sticks_and_Bugs, 1 Apr 2017 | Read review
“ground level rooms have their own entrances outside which is convenient for unloading or for smokers.”
cdg18, 11 Mar 2017 | Read review
“Go to odd numbered room I think (Main Street Side)”
Kirk0, 30 Jan 2017 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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