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Holiday Inn Express Hotel & Suites Kingston

Booking.comUS$120*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Kingston
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463 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Kingston
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Showing 422: English reviews
Windsor, Canada
Reviewed 21 February 2017

This is a modern very nice property with excellent friendly staff. We have stayed here before and returned. Older smaller properties in the city center are more expensive and have small older cramped rooms. Here you get a nice larger modern room with a nice pool and hot tub and in ten minutes can drive downtown and park if you...

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Helpful?
Thank jfarlam
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Toronto, Ontario
Reviewed 6 February 2017

Booked the hotel for a night, February 4, 2017. My reservation was made through a perks website that my work deals with and I've never had any trouble before with reservations. The hotel claimed they didn't have my reservation so I had to pay twice, to say I was furious would be an understatement. I was given an accessible room...

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Helpful?
Thank Dyanna83
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Please feel free to contact me at tdelaney@hiexpresskingston.ca so I can provide additional assistance. Todd D Assistant General Manager

Cornwall, Canada
Reviewed 3 February 2017

We stayed overnight for a volleyball tournament. The hotel is conveniently located near restaurants and shopping while the room was clean and relatively quiet. There was some noise from young hockey players but by 10:00 they were dealt with by hotel security....I was actually just about to call down myself! Our breakfast was included, basic but convenient. It is far...

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Helpful?
Thank tiboeuf3
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Detroit, Michigan
Reviewed 12 January 2017 via mobile

Stayed here on our trip home from Montreal. Our room was very clean and perfect for our family of four. Wi-Fi was strong. Bathroom is nice and clean. Location was one street away from some shopping/ Panera and across the street from a drugstore. Good breakfast with hot offerings and a granola bar.

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1Thank lcjn12
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Assistant General Manager

Ottawa, Canada
Reviewed 9 January 2017

We stayed here for two nights while being in Kingston for a Novice Hockey Tournament. This hotel met expectations. The pool was nice for all of the kids. There was a small but adequate workout room. The breakfast/common area was great as we held a team dinner in there. The location was great as there were plenty of restaurants and...

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Helpful?
Thank buitroy
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. we value your feedback. We look forward to your next visit. Sincerely, Todd D Assistant General Manager

Reviewed 24 December 2016

My fiance and I stopped here one evening to check in as we were travelling home from Montreal. The weather was terrible on the 401 and we decided to pull over and get a room for the night! We looked up hotels quickly and found this one at a reasonable price and splurged for a room with a jacuzzi tub....

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Helpful?
Thank Bentley1989
Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Guest Service Manager

Elora, Canada
Reviewed 8 December 2016

This hotel is located just off highway 401 on the Far East side of town. The location is very easy to access and there are lots of fast food options nearby. In fact, the Ramada next door has a Denny's attached if you have a craving for a grand slam. Parking is another matter. They obviously do not have enough...

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Helpful?
Thank Stephen M
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Todd...

Mississauga
Reviewed 28 November 2016

Stayed in the hotel to visit my daughter at Queen's. I like Holiday Inns, but this one was particularly nice. It seemed new or recently renovated as of my stay in Fall 2016. The rooms were fresh as was the lobby and breakfast room. It exceeded my expectations. The price was good as I booked in advance.

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Helpful?
Thank Catherine O
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Guest Service Manager

Richmond Hill, Canada
Reviewed 27 November 2016

I'm generally a big fan of most Holiday Inn Express because of the newer renovated rooms with the nice darker furniture decor. My room was as expected neat and clean at first glance. When I woke up in the morning, I noticed something clinging on my head. After a quick swipe of my head, I looked at my hand and...

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Helpful?
Thank Tony L
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Todd D Guest Service Manager

Vancouver, Canada
Reviewed 16 November 2016 via mobile

I stayed at the Holiday Inn Express when visiting Queens University. It was close to a Starbucks and right off the highway. The drive to Queens was only about 10mins. This hotel had everything I needed: comfy bed, clean modern rooms, friendly staff, breakfast included, and a decent gym. The one thing that could be improved is the lighting in...

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Helpful?
Thank meeggs
Todd D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Todd D Guest Service Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson St, Kingston, Ontario K7K 5W2, Canada
Region: Canada > Ontario > Kingston
Price Range: RM507 - RM838 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario, Canada
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Kingston staff and other travellers.
3 questions
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Kingston, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing away from the 401 (but can ask for earplugs if not)”
Snowbird0125, 28 Apr 2017 | Read review
“Bring Post-Its to cover the LED display on microwave. No coffee shop: bring what you need to stock up fridge or make use of nearby shops.”
Cancliff405, 20 Apr 2017 | Read review
“ask to have rooms at the front of the building, better view”
bassoorra, 14 Mar 2017 | Read review
“Check your pillows very carefully!”
691TonyL, 26 Nov 2016 | Read review
“All rooms I've stayed in are clean and modern.”
silverstang, 6 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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