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Quality Suites London

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285 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Kawasaki, Japan
Level Contributor
93 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 21 August 2015 via mobile

Ended up staying here for the first night of my roadtrip from Boston to the western US. Great location right off the highway. The surrounding area is pretty charmless and strip-mally, but it gets the job done for those just looking for a place to sleep. The suite was huge! King bed was super comfortable and breakfast was good. Wifi... More 

Helpful?
Thank Elliott D
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to share your thoughts on the Quality Suites London. I'm pleased that you enjoyed your stay with us! It's great to hear that you found your suite comfortable, and were able to take advantage of some of our complimentary amenities like breakfast and wifi. As for our location, while we are set back a... More 

Stockbridge, Georgia
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 August 2015 via mobile

The bed was hard and the foot of the bed was elevated. After an uncomfortable night, I woke up with a terrible back ache. The breakfast was not impressive and there was not enough seating in the breakfast area for guests. Other guests were hanging out and drinking in the parking lot. The staff was nice but the facility was... More 

Helpful?
2 Thank B F
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your thoughts on the Quality Suites London. I'm sorry to hear that you were disappointed with your stay. We strive to provide our guests with clean, comfortable accommodations and a relaxing atmosphere; unfortunately, it appears that your experience was less than satisfactory in those respects, for which I apologize. Please be assured... More 

New London, Connecticut
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 August 2015 via mobile

Our family stopped by here for a night's stay amidst a long road trip. The good: for the price, this hotel is not a bad deal. They have decent sized rooms, breakfast and wifi included, free parking, and easy access on and off the interstate. The bad: we spoke with 3 different people at the front desk during our stay.... More 

Helpful?
1 Thank CoastieGirl04
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to write such a thorough review of the Quality Suites London. I'm sorry that your experience with us was less than satisfactory. It's the Quality standard to accommodate our guests to the best of our ability, and to provide the highest quality service even when specific requests cannot be met. Unfortunately, it appears that... More 

Windsor, Canada
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 12 August 2015

This is out third or fourth visit to this hotel, and it is still a great place. a new (to us) girl at the front desk, Jen answered all our questions and gave good advise on the amenities available. The suite layout is far superior to a regular motel room and allows one person to work without disturbing the other.

Helpful?
Thank WindsorTraveller
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to review the Quality Suites London. It's great to hear that you've been consistently pleased with the accommodations you've received during your stays with us. Earning such positive feedback is what the members of my Guest Services staff strive for! I'll be sure to pass along your compliments to Jen. Again, thank you for... More 

Sarnia, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2015 via mobile

I stayed here last night on August 6th.. I arrived around midnight and the gentleman at the desk was very happy and polite. A good first impression of the staff already makes you feel welcomed. We were in room 215 a king suite. The room was so spacious, clean and quiet. With the amount of vehicles is the parking lot... More 

Helpful?
Thank apazi1
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm glad that you were pleased with the service and accommodations you received during your stay with us! I agree completely that first impressions are a crucial step to ensuring that our guests feel welcome and comfortable. We also work hard to follow through with a restful night and... More 

Ontario, Canada
Level Contributor
3 reviews
Reviewed 6 August 2015

My sister and I were in London to attend "Menopause the Musical" at The Grand Theatre, it was my responsibility to book the hotel. As I previously stayed at the Quality Suites I didn't even look at other hotels. Our stay was perfect, staff were very pleasant, rooms were comfortable and clean. The air conditioner was a bit noisy, but... More 

Helpful?
Thank Charlene M
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm glad that you and your sister enjoyed your recent stay with us! It's always gratifying to hear that a guest's prior experience with us has encouraged them to come back, and our staff strives to provide an equal--or better!--return experience. I'm also pleased to hear that you were... More 

Toronto Canada
Level Contributor
94 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 July 2015

We've stayed in many places in London, but never tried this one. We were looking for a simple place for one night. While the decor here is definitely dated, it had most of the things we were looking for. The king suites were HUGE, and the furniture looked clean and new, though other parts of the room had an eighties... More 

Helpful?
Thank KatyaTorontoCanada
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for sharing your review of the Quality Suites London. I'm pleased that you and your family enjoyed your stay with us! Providing our guests with comfortable accommodations at a great value is the Quality standard; it's great to hear that you were comfortable in your suite. Please note that, while our suites do not come equipped with dishes... More 

Nepean
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 July 2015

This was not our first stay. It was good overall, but we were disappointed with a few off the staff. The girl,in the breakfast room I think was having a bad day as she was quite rude, which is not the norm that we have found so far. We had some problems with our key cards and I think Maurice... More 

Helpful?
1 Thank Sally L
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a few moments to share your review of the Quality Suites London. While I'm glad that your experience with us was "good overall", I'm sorry that the service you received did not meet with the high standard you've come to expect from us. Providing our guests with high-quality, welcoming, efficient service is the Quality standard; please... More 

Toronto, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2015

Room was great. Bed was comfortable. Pillows were comfortable. Old T.V's but That was ok by me. Towels were clean but very worn.....but clean! I was fine with them but I know my wife would have asked for newer ones if she was with me. Breakfast was ok. I hate powdered eggs but the waffle machine was popular. Toast with... More 

Helpful?
1 Thank JoelZToronto
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking a moment to review the Quality Suites London. I'm happy to hear that you enjoyed your stay with us! Providing our guests with a comfortable stay at a great value is the Quality standard. I'm glad that you liked your spacious suite, and were able to take advantage of our daily hot breakfast, just one of... More 

NY
Level Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 16 July 2015

We drove in close to midnight, no reservations, all London hotels filled with the Highlander Dancing Festival in full swing (??). We had hesitation to stay here, but we were tired and the price was really good. Our jaw dropped when we came into the room; a beautiful, clean, well acquainted, large, very nice layout. The bed was very comfortable,... More 

Helpful?
Thank NYChichi
qualityisbest, General Manager at Quality Suites London, responded to this review

Thank you for taking the time to share your review of the Quality Suites London. While I'm sorry to hear that there werre aspects of your experience with us that were not wholly satisfactory, I'm glad that you were pleasantly surprised by your accommodations. Providing comfortable accommodations, personable service, and great value is the Quality standard, and everyone on staff... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, Budweiser Gardens, and Storybook Gardens. Bright, spacious, and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television, and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. ... more   less 

Additional Information about Quality Suites London

Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Region: Canada > Ontario > London > Westminster
Price Range: RM260 - RM466 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Choice Canada, Orbitz, Booking.com, Hotels.com, HotelTravel.com, Expedia, Travelocity, Priceline and Odigeo so you can book your Quality Suites London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario
Hotel Style:
#12 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites London staff and other travellers.
5 questions
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Questions? Get answers from Quality Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room first.”
 of 5 bubbles rond88, 29 Aug 2016 | Read review
“they're all the same.”
 of 5 bubbles isaazura, 17 Aug 2016 | Read review
“119 has a burn mark in the toilet seat, noisy air conditioner, filthy carpet... I could go on!”
 of 5 bubbles justneedtosleep2016, 10 Aug 2016 | Read review
“Do not accept 225 and ask if the room assigned is near the air handler.”
 of 5 bubbles PadB_12, 9 Aug 2016 | Read review
“Get a king suite, really big room!”
 of 5 bubbles readytoleavethesnow, 5 Aug 2016 | Read review
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