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TownePlace Suites London

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#10 of 41 Hotels in London
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TownePlace Suites London
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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Brantford, Canada
Reviewed 16 July 2016

The rooms where very clean and a good size. It had a full size fridge, microwave, toaster, coffee maker, two burner stove and pots and utensils. Counter service was excellent, and the morning hot breakfast was very good. Ron

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Helpful?
Thank Ron H
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Ron H: Thank you for choosing to stay with us and taking the time to leave us a review. I am pleased to hear you enjoyed the room, the counter service and breakfast. We look forward to seeing you the next time your travels bring you back to London! Sincerely, Alan Richards General Manager

London, Canada
Reviewed 15 July 2016

I really was impressed with my recent visit to TownePlace Suites in London. The room was very spacious, and clean. The lobby and breakfast area was modern and comfortable. Amanda the manager was very helpful and friendly! I will definitely visit again soon and would recommend this hotel to other travellers.

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Helpful?
Thank GeoffPaints7
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear GeoffPaints7: Thank you for leaving such a glowing review. I am pleased to hear you enjoyed your stay with us. I will pass along your kind comments to Amanda. If the weather is nice, be sure to check out our patio and barbecue area during your next visit! We look forward to seeing you the next time your travels...

Reviewed 15 July 2016 via mobile

I really enjoyed staying here. Great customer service when checking in. The rooms were well kept and it just felt like a home a way from home. The breakfast served was of different delicious choices and respected the customers privacy.

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Helpful?
Thank Diana J
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Diana J: Thank you for choosing to stay with us, and for taking the time to leave us a review! I am pleased to hear you enjoyed your room, breakfast and the customer service you received. We look forward to seeing you the next time your travels bring you back to London! Sincerely, Alan Richards General Manager

Mississauga, Ontario, Canada
Reviewed 14 July 2016 via mobile

Towneplace suites, London, Ontario, is a long stay hotel option by Marriott, my first choice brand for North American hotels The hotel is clean, quiet and close to shopping and restaurants A hotel is just a building, but great people make the difference Such as these three very capable key people KELLY on front desk handles all booking and reception...

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Helpful?
Thank RONANSKI
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear RONANSKI: Thank you for taking the time to leave us such a glowing review! I am pleased we were able to meet your expectations! I will pass along your kind comments to Kelly, Betty and Donna! We all look forward to seeing you the next time your travels bring you back to London. Sincerely, Alan Richards General Manager

Reviewed 14 July 2016

Spent a few days at this hotel and WOW was it amazing! I would like to thank all the front desk staff, Cassity, Lexi, Jordan, Kelly, Korrine and the managers Ainsley, Amanda, Lynn and Jordan. Sorry if I missed anyone, the housekeepers and breakfast attendants were amazing as well. Breakfast food was always full and the attendants were very kind...

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Helpful?
Thank Jenna K
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Jenna K: Thank you for taking the time to leave us such a glowing review! I am pleased to hear you had such a wonderful stay. I will pass along your kind comments to everyone mentioned. We look forward to seeing you the next time your travels bring you back to London! Sincerely, Alan Richards General Manager

Calgary, Canada
Reviewed 19 June 2016

Upon my arrival/check-in I was greeted by Lex (hotel clerk) who made me feel welcomed and appreciated. The hotel staff were friendly and the hotel very clean and comfortable. The added benefits of free parking, free internet and breakfast included was icing on the cake. Thank you again Lex for your efforts and attention in making my stay even better...

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Helpful?
Thank ILoveHalibut
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Chris: Thank you for taking the time to leave our hotel such a glowing review! I am pleased to hear you found the hotel clean and comfortable, and were able to include many of the complimentary amenities we offer, such as parking, internet and breakfast. I am thrilled to hear Lex made you feel welcome and appreciated. I will...

Kitchener, Canada
Reviewed 18 June 2016

My wife and I stayed for two nights while visiting our daughter in London. The staff were extremely helpful and friendly. In our case we were given a room near the elevator and when asked if it were possible to move to a quieter room, they quickly accommodated us. Overall the room was clean and well stocked with towels and...

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Thank peter m
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Peter M: Thank you for leaving us such a glowing review. I am pleased to hear you and your wife received excellent service while you were here. I will pass along your kind comments to our Front Desk and Housekeeping teams! We look forward to seeing you again when your travels bring you back to London! Sincerely, Al Richards...

Hanover, Canada
Reviewed 11 June 2016

My husband and I have stayed here while attending medical appointments at London Health Sciences Centre. This hotel has been recently renovated, with well-equipped full kitchens in every room. Comfortable beds, free hi-speed wifi, great breakfast, and excellent customer service have made it our "home away from home"!

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Helpful?
Thank Kathy G
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Kathy G: Thank you for taking the time to leave us such a glowing review! I am pleased to hear you enjoy the kitchen, wifi, and breakfast. I am also thrilled to hear you receive excellent customer service during your stays. As always, we look forward to seeing you again the next time you are in London! Sincerely, Al...

Reviewed 26 May 2016

Make sure you don't get a room near the ice maker/elevator. We were disturbed every 3 to 5 minutes by a loud pump/motor type sound coming from beside our room. Very disturbing. Surprising to see a Marriott property not deal with this type of problem.

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1Thank David B
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear David B: Thank you for taking the time to leave us a review. We rely on reviews like yours to let us know where we can improve. I am very sorry to hear you were disturbed all night by the ice maker and elevator. Next time you are in, please give the hotel a call and we will ensure...

Reviewed 25 May 2016

My 11 year old and I attended the Selena Gomez concert on Victoria day and we stayed here that night. Part of the thrill of us staying at the hotel was that it had the free breakfast in the morning. Needless to say, we had a late night (beds were soooooo comfortable) and we slept in. My daughter was so...

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Helpful?
1Thank Linda W
Alan R, General Manager at TownePlace Suites London, responded to this review

Dear Linda W: Thank you for taking the time to leave such a wonderful review. I am pleased to hear you and your daughter had a great time at the concert and at our hotel during your stay! We will pass along your kind comments to Donna. Thank you! I am so thrilled to hear your service was excellent. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The TownePlace Suites by Marriott(R) is London, Ontario's newest hotel. It is an extended-stay retreat, designed for you to work and live with the comfort, flexibility and affordability you need. Relax and feel at home with a fully equipped kitchen, high-speed Internet access and a state-of-the-art Fitness Centre. Enjoy our complimentary hot breakfast each morning in our spacious breakfast lounge. Ideally located off Highway 401 and 402, the TownePlace Suites by Marriott(R) is centrally located between Windsor and Toronto. ... more   less 

Additional Information about TownePlace Suites London

Address: 800 Exeter Rd, London, Ontario N6E 1L5, Canada (Formerly Travelodge London South)
Region: Canada > Ontario > London > Westminster
Price Range: RM339 - RM558 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites London 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Travelodge London South Hotel London
Travel Lodge London
London Travelodge
London Travel Lodge
TownePlace Suites London Ontario
Hotel Style:
#1 Romantic Hotel in London
#4 Best Value Hotel in London
#7 Business Hotel in London
#9 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites London staff and other travellers.
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Questions? Get answers from TownePlace Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are colder.”
jessr576, 13 Apr 2017 | Read review
“If you are elergic to feathers, ask for a different filled pillow.”
Bob373, 2 Apr 2017 | Read review
“My room was on the first floor in the back and it was very quiet”
KateR723, 29 Mar 2017 | Read review
“A room beside a side door exit is great for quick and easy access to your car instead of always using the main lobby entrance.”
ElisaGraziano, 10 Feb 2017 | Read review
“Ask for a quiet room they'll put you on the end of the hallway. No issues with this.”
747mooney, 12 Jan 2017 | Read review
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